Alderson Lexus
Lubbock, TX
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329 Reviews of Alderson Lexus
Excellent care We have used Alderson for many years now and have had such great care and service that we just keep going back. We appreciate the care and attention s We have used Alderson for many years now and have had such great care and service that we just keep going back. We appreciate the care and attention so much we purchased our children’s cars there also because we knew they would get the same quality care during college. We live two hours away, and it has always been worth the drive to purchase our vehicles and get them maintained and serviced there. The staff is extremely friendly and just flat professional overall. Thank you today to Rudy Salazar who helped make our experience just as wonderful. I had an appointment in Lubbock for Friday and happened to be in Lubbock today, and Brittney helped us change our appointment to accommodate my schedule. When I got there, Rudy Salazar took very good care of me and even washed my car. Thank you Rudy and Alderson for ALWAYS making me feel special and helping in any way you can. More
Good old fashioned service from a modern dealership Rudy Salazar has provided excellent customer service for me for years. I have had his mobile number in my phone way before I entered the dealership. H Rudy Salazar has provided excellent customer service for me for years. I have had his mobile number in my phone way before I entered the dealership. He is always helpful. He does what he says he will do every time. Alderson Lexus people are a pleasure to do business with. More
Excellent service at Alderson Lexus, including Rudy Salazar I recently received excellent service at Alderson Lexus on my ES 300h. This always has been the case during the past 20 years, and it includes the ser I recently received excellent service at Alderson Lexus on my ES 300h. This always has been the case during the past 20 years, and it includes the service by Rudy Salazar. More
Great Experience I think buying a vehicle is the most stressful experience and I've always hated it, however, this was the best experience I've ever had buying a vehic I think buying a vehicle is the most stressful experience and I've always hated it, however, this was the best experience I've ever had buying a vehicle. Tyler Bell was so helpful and professional as was everyone else that I dealt with. I highly recommend Alderson Lexus! More
Never communicated Spoke with Michael, he text me so I could have his number to send info regarding a purchase. He never even acknowledge what I sent him. He never call Spoke with Michael, he text me so I could have his number to send info regarding a purchase. He never even acknowledge what I sent him. He never called me back, replied to text or anything. Would not recommend them to anyone they don’t value their customers. Ended up finding a better deal and way better service at Lexus of Albuquerque. Don’t waste your time with Alderson! More
Returning customer I had such a great experience with Gary Hays the first time that I had to ask for him again. Thank you for your help. I had such a great experience with Gary Hays the first time that I had to ask for him again. Thank you for your help. More
Repair of Lexus Rudy Salazar is and has always been the most cooperative person that we have dealt with at Alderson Lexus. We appreciate you Rudy and thank you for al Rudy Salazar is and has always been the most cooperative person that we have dealt with at Alderson Lexus. We appreciate you Rudy and thank you for always answering your phone. More
Wow. Kudos to SA Mr Salazar I purchased a used 2007 Lexus GX 470 from another dealership and I was so impressed with Rudy and his team working together with the other dealership I purchased a used 2007 Lexus GX 470 from another dealership and I was so impressed with Rudy and his team working together with the other dealership to get a mechanical issue fixed. I will be using Alderson Lexus for all my future maintenance. More
Very smooth & easy process Had a great experience. I live out of town so Aaron Valdez made sure I was in & out as soon as possible. Very attentive, professional, & will recommen Had a great experience. I live out of town so Aaron Valdez made sure I was in & out as soon as possible. Very attentive, professional, & will recommend him to all my friends & family More
Alderson's always takes good care of our auto I took my wife's RX-350 to Alderson's Lexus to have the fluids changed. Eddie Avila, Rudy and crew did a great job as always I took my wife's RX-350 to Alderson's Lexus to have the fluids changed. Eddie Avila, Rudy and crew did a great job as always More