Alderson Lexus

smooth and organized Everyone was helpful, knowledgeable and well trained. A beautiful young woman at the front desk quickly called my ride for me and later checked me out Everyone was helpful, knowledgeable and well trained. A beautiful young woman at the front desk quickly called my ride for me and later checked me out. The driver was courteous and knew right where to take me to my residence. My car was waiting and ready when when I arrived back at the dealership. The notes along gave me a great timeline for planning my schedule. More

2010 Lexus LS 460 85,000 mile service. Rudy Salazar greeted me with and smile and handshake. He reviewed what service was to be done and lead me to the lounge area. While my car was bein Rudy Salazar greeted me with and smile and handshake. He reviewed what service was to be done and lead me to the lounge area. While my car was being worked on Rudy and one of the team members checked in on me twice to see if I needed anything. One and half hours later I was on my way back home. I will be using Alderson and Rudy Salazar in the future. More

Ram purchase I just purchased so the follow up portion is TBD. But as far as the purchase is concerned, I shopped around a lot and I'm very picky. Was able to fi I just purchased so the follow up portion is TBD. But as far as the purchase is concerned, I shopped around a lot and I'm very picky. Was able to find a very nice vehicle here and negotiate a good deal that was fair for all parties. Received friendly and attentive service form Tyler. Would definitely recommend! More

Quick and Easy! Alderson Lexus makes routine maintenance so easy! As my service technician, Rudy Salazar had me taken care of and on the shuttle to work within minut Alderson Lexus makes routine maintenance so easy! As my service technician, Rudy Salazar had me taken care of and on the shuttle to work within minutes first thing in the morning. Alderson has great technology that allowed us to communicate easily even while sitting in meetings! I recommend the Alderson Lexus service dept to anyone wanting to take the best care of their Lexus! More

Alderson Lexus in Lubbock is great This is my second time getting routine maintenance at this location. Everyone has always been super friendly. The reminder phone call the day before t This is my second time getting routine maintenance at this location. Everyone has always been super friendly. The reminder phone call the day before the appt is super helpful. The waiting area is nice & freshly stocked with coffee, sodas & snacks. More

New unit purchase Aaron Valdez did an outstanding job in selling the RX 350 and spent a great deal of time showing us all the features of the unit. Aaron Valdez did an outstanding job in selling the RX 350 and spent a great deal of time showing us all the features of the unit. More

friendly Came in for the first time to get service on my Lexus. Everyone was very helpful and polite which made the wait go by quickly. They also have a really Came in for the first time to get service on my Lexus. Everyone was very helpful and polite which made the wait go by quickly. They also have a really nice waiting room. L Campbell More

2004 Lexus 330 Car is operating wel. I appreciate Rudy Salazar’s professionalism and the loaner car was extremely nice. Everyone at Alderson is very professional. Car is operating wel. I appreciate Rudy Salazar’s professionalism and the loaner car was extremely nice. Everyone at Alderson is very professional. The loaner car was extremely nice. More

EXCELLENCE AT ITS BEST! Rudy Salazar and Eddie Avila are the best service managers I have ever dealt with. Providing excellent service and true concern for the customer is a Rudy Salazar and Eddie Avila are the best service managers I have ever dealt with. Providing excellent service and true concern for the customer is a promise at Alderson Lexus. Their team of trained and highly skilled technicians are to be highly recognized and commended for their knowledge, skill and general attitude toward their work and true customer satisfaction. All of the service personnel we have dealt with have a real and honest attitude of taking care the customer's needs and comfort while servicing our vehicle. Thank you More

Excellent We always receive excellent service at Alderson in Lubbock Texas. Rudy and Eddie are always friendly, helpful and very knowledgeable. Thank you very We always receive excellent service at Alderson in Lubbock Texas. Rudy and Eddie are always friendly, helpful and very knowledgeable. Thank you very much Aldersons More