Alderson Lexus

ECU Recall Took my car in for a recall. At one time I was told it would take 2 hours, when I called to make my appointment they told me 1 hour. When I arrived I Took my car in for a recall. At one time I was told it would take 2 hours, when I called to make my appointment they told me 1 hour. When I arrived I was told 2 hours again. Eddie Avila was the service agent that was handling my recall. Him and the service department went above and beyond. I was walking out the door an hour and half later. Thank you so much. More

Easy and convenient! Rudy Salazar always makes my experience at Alderson Lexus easy and convenient for me! My loaner car is always ready when I need one and they always m Rudy Salazar always makes my experience at Alderson Lexus easy and convenient for me! My loaner car is always ready when I need one and they always make me feel like I am a valued customer. Service is always an important issue and in so many places it has become a lost art. Thankfully, not at Alderson Lexus, they truly care about their customers! More

Professional and knowledgable performance by Al Griggs! A most pleasant and exceptional sales experience! Al Griggs is simply the best! Incredibly knowledgable about Lexus products! No pressure at all! Wi A most pleasant and exceptional sales experience! Al Griggs is simply the best! Incredibly knowledgable about Lexus products! No pressure at all! Will deal with Al Griggs in the future as he is the best!! Aldersons always presents exceptional service! More

excellent Rudy Salazar was very informative, professional and helpful. The Lexus staff was polite and made us at home. My wife and I would strongly recommend u Rudy Salazar was very informative, professional and helpful. The Lexus staff was polite and made us at home. My wife and I would strongly recommend using Alderson Lexus for any vehicle care. More

Experience with Alderson My experience with Al Griggs was very pleasant. I was treated fair and was not pressured at all. I respect that very much. He was very knowledgeable a My experience with Al Griggs was very pleasant. I was treated fair and was not pressured at all. I respect that very much. He was very knowledgeable and was glad to show my wife and I vehicles that we were interested in. The price was great and we will come back anytime when we need another vehicle. The whole Lexus staff was very friendly and courteous. Thank you! More

Service Rudy Salazar is friendly and attentive. Met me when I arrived and assured me my vehicle would be taken care of. Always very professional and friendly Rudy Salazar is friendly and attentive. Met me when I arrived and assured me my vehicle would be taken care of. Always very professional and friendly group to work with. More

Fantastic service, beyond what you would expect! Rudy Salazar was amazing! From the time I arrived it was 5 star service. Not only did he get our Lexus serviced. But saw that it was washed and fille Rudy Salazar was amazing! From the time I arrived it was 5 star service. Not only did he get our Lexus serviced. But saw that it was washed and filled up with gas! Wow!! I have never been to a dealership that gave that kind of service. More

Alderson Lexus experience As always, Rudy Salazar and his team provided me with the best experience with my car! I drive 1-1/2 hours for their service! As always, Rudy Salazar and his team provided me with the best experience with my car! I drive 1-1/2 hours for their service! More

Excellent Staff! I had been looking for a new midsize SUV for weeks. Test drove several different ones and couldn't find one I really liked. I friend of mine suggest I had been looking for a new midsize SUV for weeks. Test drove several different ones and couldn't find one I really liked. I friend of mine suggested I go to Lubbock Alderson. Garrett Sullivent came out to greet us and I instantly knew he would help me find a vehicle that was right for me! I appreciate his patience, knowledge and his great personality! I now am the proud owner of the Lexus GX 460. More

The way it should be. I want to applaud Rudy Salazar and the entire staff at Alderson Lexus in Lubbock, Texas. It is really nice to see people take pride in what they do an I want to applaud Rudy Salazar and the entire staff at Alderson Lexus in Lubbock, Texas. It is really nice to see people take pride in what they do and show a genuine interest in their customers. I took my GS350 F Sport in for the 10,000 mike service and received the best service I have seen in years. Very timely, very informative and very friendly. KODDO's to Rudy and the entire staff!!!!!! More