Alderson Lexus

Alignment Needed a quick alignment. Rudy Salazar is a great service advisor. Very responsive. Worked me in last minute. Even secured a loaner so I could go on Needed a quick alignment. Rudy Salazar is a great service advisor. Very responsive. Worked me in last minute. Even secured a loaner so I could go on about my day. Top notch service team. More

Car maintenance checkup and service Rudy Salazar , our Service Rep, did a great job helping me and his service as well as the young lady at the desk were very cordial and helpful in ev Rudy Salazar , our Service Rep, did a great job helping me and his service as well as the young lady at the desk were very cordial and helpful in every way and there were no delays whatsoever and the loaner car was ready and like brand new. The entire service was GREAT. More

Great Experience Made the stressful experience of buying a new car easy. Everyone was very helpful. Answered all my many questions. Very helpful when teaching me ho Made the stressful experience of buying a new car easy. Everyone was very helpful. Answered all my many questions. Very helpful when teaching me how to use the features of the new car. More

Great Customer Service The employees at Alderson have amazing customer service skills! They are the best and try to make the customer's experience excellent! I look forwar The employees at Alderson have amazing customer service skills! They are the best and try to make the customer's experience excellent! I look forward to every visit.... Jim More

Awesome experience. I lease my cars. Aaron Valdez has been my go to guy for my last two cars. This young man is a true asset for Alderson’s. He did everything that I aske I lease my cars. Aaron Valdez has been my go to guy for my last two cars. This young man is a true asset for Alderson’s. He did everything that I asked of him and more. Very knowledgeable, polite, and considerate. He goes above and beyond. The whole process of getting my car was soneasy and painless. Everyone was so very helpful. I love Alderson’s and its employees. More

Recent purchase of 2016 Highlander My husband and I started looking for a pre-owned Highlander earlier in July. We looked for all the used Highlanders that fit our criteria in Lubbock. My husband and I started looking for a pre-owned Highlander earlier in July. We looked for all the used Highlanders that fit our criteria in Lubbock. Best choice was the 2016 at Alderson. The salesman Gilbert was very helpful, answered all our questions quickly and was not high pressure. We feel confident that we purchased a pre-owned vehicle in excellent condition. More than any dealer with whom we have done business in the past, we are very pleased with our recent experience at Alderson. I love my Highlander. We know others who have had a very positive experience at Alderson and came here because of their recommendations. More

Service rating We have been customers of Alderson Lexus for 20 years. Service manager Rudy Salazar has provided a consistent exceptional service over the years. He p We have been customers of Alderson Lexus for 20 years. Service manager Rudy Salazar has provided a consistent exceptional service over the years. He puts customer’s interest first. We know that he does not recommend something we do not need. More

Lexus rc350 Aaron Valdez was our sales guy! He was very pleasant to work with. He listened to us and got us the exact car we were looking for. Aaron Valdez was our sales guy! He was very pleasant to work with. He listened to us and got us the exact car we were looking for. More

car service review I am satisfied with the service provided. I work from 8-5 and difficult to get time to run errands. But I took my car during lunch time as the oil cha I am satisfied with the service provided. I work from 8-5 and difficult to get time to run errands. But I took my car during lunch time as the oil change was lighted up on my dash board and was not going away. Rudy was helpful to provide a ride and get me in and out and was very helpful. More

My new car puri I visited a number of dealerships shopping for a new car. I did not intend to buy a Lexus because I do not like the grille. However, Al Griggs at Al I visited a number of dealerships shopping for a new car. I did not intend to buy a Lexus because I do not like the grille. However, Al Griggs at Alderson Lexus was so helpful and knowledgeable that he was able to convince me that the Lexus was the Best Buy for me. I appreciate the fact that I never felt I was being pressured. More