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Albrecht Subaru of Wakefield - Service Center

Wakefield, MA

4.7
404 Reviews

404 Reviews of Albrecht Subaru of Wakefield - Service Center

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August 08, 2025

The work was done timely and at a reasonable price Will return when I need additional work More

by BGOREVITZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Patti
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 08, 2025

The customer service at Albrecht Subaru in Wakefield is excellent. I like the comfortable waiting rooms and good coffee. Highly recommended. More

by MICHAELSHEA2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Patti
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 07, 2025

My appointment was super easy and convenient to schedule online. Joe kept me updated on the status of my car via text and there were no surprises. The customer lounge is clean and comfortable. I don't mind More

by Theressa C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Kleinowskis
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 07, 2025

I have saved my prior review pending cute full resolution offered by the dealership. I sent an email at 9:05pm last night, replied to the same email at 1:58pm today and the dealership GM and I have been More

by Emily P.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dan Rosengarten
3.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Ellison
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2025 -

Emily P. responded

I initiated this review before you responded to my email, but it said it would take up to 24h to post.

August 07, 2025

Professionalism, cleanliness, and end result were all great. The service took longer than anticipated, which would have been okay, but the waiting area needs work. Consider updating the room, including More

by gary@wwiplaw.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Kleinowskis
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 05, 2025

Excellent! The work was explained very well before hand, i.e. explanation of the battery. More

by creppucci
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gracen Acosta
August 04, 2025

Always have a positive experience; communication is great and staff are very friendly and approachable. So far, never felt pressured and service has always been more than satisfactory. More

by SILVERSOX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Rammah
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 04, 2025

I'm thankful that I had Tanner as my service guy at the desk. He made my visit enjoyable due to his personable manner. He texted me when it was time to pick up my car. Again, he was affable and made my More

by simpatica4c
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner Pitocchelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 04, 2025

Joe was very kind helpful and informative. He assisted me with the additional options the supported my situation More

by cheryl_schlesinger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Kleinowskis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kopacz
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 04, 2025

excellent service, would recommend to others, clear communication and service was done below quoted price More

by NICOLE.HABLUTZEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Kleinowskis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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