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Albrecht Subaru of Wakefield
Wakefield, MA
1,565 Reviews
Subaru of Wakefield offers MA Subaru drivers a choice. Our Greater/Metro Boston Subaru vehicle showroom is conveniently located at 618 North Ave in Wakefield. Exit 57 RT 128/95 Shoppers can choose from a large selection of new Subaru vehicles, high-quality used cars and Certified Pre-owned Subaru vehicles of various years and miles. Our new Subaru specials and finance specials offer the best value in savings for purchasing a new Subaru.
Visit us whenever you need automotive maintenance, repair or service and be rest assured your vehicle and you are receiving top-quality care from industry experts.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,565 reviews
June 28, 2025
Great service all around. The work was explained and completed as I expected. Thanks to the service team. The work was explained and completed as I expected. Thanks to the service team. More
by NGTROY103
Verified CustomerEmployees Worked With
June 28, 2025
I used to trust this dealership. But in the last year my experiences with the service department have been less than exceptional. The customer service rep on the phone was rude to me But in the last year my experiences with the service department have been less than exceptional. The customer service rep on the phone was rude to me when I called back to say my car would barely start after just spending $550 for a battery, oil change (… didn’t change my little sticker), and cabin air filter. Not to mention, although they did give me a loaner there was no follow up at the end of the day to tell me that they were going to have to keep my car overnight and look at it in the morning. Turns out the reason my car was having trouble starting was the that Starter was about to go. It should have been pretty obvious that the issue wasn’t resolved by replacing the battery, as it literally didn’t want to start after I left there and ran into the grocery store. They had to have had to turn it on at least 3 times while having it, and it had trouble for me beforehand literally every time you tried to start it. Not sure if it was neglect or incompetence that i experienced but i was really disappointed. More
by skillam23
Employees Worked With
Other Employees :
Whoever was answering the service dept phone that day
June 28, 2025
Subaru of Wakefield is the best place to go. Trustworthy - Dependable - Personable. I love this place. Trustworthy - Dependable - Personable. I love this place. More
by sportschic7827
Employees Worked With
June 27, 2025
Service was excellent. David Patti explained every thing Taken on time Wait was not long David Patti explained every thing Taken on time Wait was not long More
by LAMONSEIN
Employees Worked With
June 27, 2025
Promises were broken inregards to maintenance. Memory lapse, although pre-approved by boss. Reminder in place. Memory lapse, although pre-approved by boss. Reminder in place. More
by SERGNICK
Employees Worked With
June 27, 2025
Tanner was outstanding. Had me in and out quickly and explained everything very clearly to me. Had me in and out quickly and explained everything very clearly to me. More
by jwilson1995
Employees Worked With
June 27, 2025
I appreciate how easy it was to schedule service and get the recall process completed. the recall process completed. More
by CM
Employees Worked With
June 27, 2025
Always received courteous timely service when I bring my subaru in to have maintenance done. subaru in to have maintenance done. More
by MOE.ANCONA
Employees Worked With
June 27, 2025
Nicole Pefine was fast, clear, and my car was done quickly and well. Service was excellent quickly and well. Service was excellent More
by mariannamckenzie2015
Employees Worked With
June 27, 2025
excellent customer service! ! Tanner was extremely helpful and helped me with future scheduling as I was going to the Hannover office before moving and will now only go to ! Tanner was extremely helpful and helped me with future scheduling as I was going to the Hannover office before moving and will now only go to More
by jebzen
Employees Worked With
