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Albrecht Subaru of Wakefield

Wakefield, MA

4.7
2,499 Reviews
Subaru of Wakefield offers MA Subaru drivers a choice. Our Greater/Metro Boston Subaru vehicle showroom is conveniently located at 618 North Ave in Wakefield. Exit 57 RT 128/95 Shoppers can choose from a large selection of new Subaru vehicles, high-quality used cars and Certified Pre-owned Subaru vehicles of various years and miles. Our new Subaru specials and finance specials offer the best value in savings for purchasing a new Subaru. Visit us whenever you need automotive maintenance, repair or service and be rest assured your vehicle and you are receiving top-quality care from industry experts.
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618 North Ave

Wakefield, MA

01880

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Showing 2,499 reviews

October 06, 2026

People were very nice and helpful. The service was quick. Amazing job. Thanks you for the best quality service More

by ayadifaiza2023
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Kleinowskis
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Patti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Pefine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanner Pitocchelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Rammah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erica Batchelder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2026 -

Albrecht Subaru of Wakefield responded

We’re glad the service on your Subaru Crosstrek was both fast and friendly. Your kind words and five-star rating mean a lot to our service department. Get Respect at Albrecht Paul Barton General Manager 781-246-3331

October 05, 2026

I waited and my appointment was on time and the work was completed quickly. Oil change and tire rotation. More

by mbmurf17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Rammah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2026 -

Albrecht Subaru of Wakefield responded

Thank you for the five-star rating! Hearing that your appointment began promptly and your oil change and tire rotation were completed quickly is rewarding. Get Respect at Albrecht Paul Barton General Manager 781-246-3331

October 05, 2026

I brought my car in for an oil change and left with an approximate $5,000 estimate for work that did not need to be done some of which had already been done I have the records to prove it and I will not b More

by KMILWARD1210
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Rammah
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2026 -

Albrecht Subaru of Wakefield responded

We’re sorry to hear that your visit left you feeling this way. Our intention during any service visit is to make customers aware of items our technicians identify during their inspection, including maintenance or repairs that may be needed now or should be considered in the future. These recommendations are provided for your information, no cost to you is incurred, and no additional work is performed without the customer’s authorization. That said, if any of the items we recommended had already been completed, we understand why that would cause you to question the accuracy of the inspection and lose confidence in our recommendations. Earning a customer’s trust is more important than simply making a recommendation. Unfortunately, we did not accomplish that during your visit. Should you change your mind about our facility in the future and wish to try us again, or if you would like to discuss your visit in more detail, please reach me directly at 774-269-7040. Paul Barton General Manager Albrecht Subaru of Wakefield

October 04, 2026

I found the Albrecht dealership of Wakefield to be easy to deal with, honest and fair with their prices and fees, and about board with everything. More

by sc107
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Plante
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dacota was great!
Oct 04, 2026 -

Albrecht Subaru of Wakefield responded

Knowing you found our service department easy to work with and transparent on pricing and fees is rewarding. We’re glad the service on your Forester met your expectations, and your kind words and five-star rating mean a lot to us. Get Respect at Albrecht Paul Barton General Manager 781-246-3331

October 03, 2026

I absolutely detest yhese constant assinine ratings requests. The only reason i do them is thst your horrid system guves demerits to the reps if i don't. PKEASE STOP REQUIRING THESE ASSINEN SURVEYS!! More

by kamalynch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No freaking idea
Oct 06, 2026 -

Albrecht Subaru of Wakefield responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Albrecht Subaru of Wakefield are glad to have you as a customer. Get Respect at Albrecht Paul Barton General Manager 781-246-3331

October 02, 2026

Michael was great. He always made himself available for questions and kept me informed of any updates on my car. I always have good experiences when I come to Subaru in More

by melcaramanica
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Rammah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2026 -

Albrecht Subaru of Wakefield responded

Your note about Michael’s attentiveness and clear updates highlights our commitment to transparent communication. Knowing you consistently have positive experiences when you bring your Forester to our Wakefield service department is truly rewarding. Get Respect at Albrecht Paul Barton General Manager 781-246-3331

October 02, 2026

I’ve been coming here since I purchased my car. Service has always been professional, courteous, and knowledgeable. More

by Karen66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Patti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I think I also work with Bill in service department and he was great too.
Oct 02, 2026 -

Albrecht Subaru of Wakefield responded

Knowing that our professional, courteous service has consistently met your expectations means a lot to our team. We appreciate you trusting us since your purchase and continuing to rely on our service department for your Subaru Forester. Get Respect at Albrecht Paul Barton General Manager 781-246-3331

October 02, 2026

The transmission repair and wheel bearing replacement were successfully accomplished in a reasonable time frame. The recalled brake light switch replacement was not adjusted correctly, making the car dif More

by marty78
Recommend Dealer
No
Employees Worked With
Joe Kleinowskis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Rich
Oct 05, 2026 -

Albrecht Subaru of Wakefield responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Paul Barton General Manager 781-246-3331

October 02, 2026

Every time I bring my vehicle into Subaru of Wakefield. I am treated with nothing but kindness expert advice on all my services needed. I was also surprised I was offered a loaner at no extra cost. I appre More

by brucesoule00@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Kleinowskis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erica Batchelder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2026 -

Albrecht Subaru of Wakefield responded

Knowing that every visit feels smooth thanks to our kindness, expert advice, and the complimentary loaner is truly rewarding. Joe is pleased he could help with all your service needs, and we appreciate you trusting our service department with your Crosstrek. Get Respect at Albrecht Paul Barton General Manager 781-246-3331

October 02, 2026

Joe was super helpful, set clear expectations and even delivered my car ahead of time! They are great. I'll be back. More

by nmastropieri0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Kleinowskis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2026 -

Albrecht Subaru of Wakefield responded

Knowing that Joe set clear expectations and delivered your Ascent ahead of schedule is rewarding. Your praise for his helpful approach means a lot to us. We look forward to welcoming you back for your next service. Get Respect at Albrecht Paul Barton General Manager 781-246-3331

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