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Alan Webb Mitsubishi

Vancouver, WA

4.6
253 Reviews

3608a NE Auto Mall Drive

Vancouver, WA

98662

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253 Reviews of Alan Webb Mitsubishi

December 09, 2020

It was a little hard to get an appointment given that Covid has limited the availability of support people. Once I got my service appointment set up, everything went great. They were very efficient. Soci More

by SANDYCU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Last name Curtis at Nissan service desk
Dec 11, 2020 -

Alan Webb Mitsubishi responded

Hello, Thank you for taking the time to share your experience. We apologize for the difficulties in scheduling and would like to thank you for your patience and understanding. We value your time and feedback. It helps us grow a positive customer experience for you and others. We are pleased to hear that your service was great. We look forward to seeing you in the future. Happy holidays! Sincerely, Your Alan Webb Mitsubishi Family

November 29, 2020

The sales person even care so much she even helped me get my car to the dealership when it broke. The best service ever since it was thanksgiving. I could not ask for any better service. Paul Baker. More

by pauljbaker2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Repman, Kyle Copeland, Mike Jacques, Liz Osterloh
Nov 30, 2020 -

Alan Webb Mitsubishi responded

Paul, thank you for taking the time to share this nice review and a 5-star rating. We value your time and feedback. We are happy to hear that Liz was accommodating and provided great service. We look forward to seeing you and your Outlander PHEV in the future. Take care and stay safe! Sincerely, Your Alan Webb Mitsubishi Family

November 16, 2020

Great service especially Kyle - but dealership needs more than just Kyle to service customers on his lunch break and to accept payment as kyle was the only one who could process payments in the dealership More

by DJWDSOUZA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Copeland
Nov 30, 2020 -

Alan Webb Mitsubishi responded

Damian, Thank you for taking the time to share your experience. We value your time and appreciate your feedback. We are pleased to hear that Kyle provided great service. We apologize for the delay in processing your payment. We look forward to seeing you and your Outlander Sport in the future. Have a great day! Sincerely, Your Alan Webb Mitsubishi Family

November 09, 2020

I got in on time, the man who helped me was super friendly and helpful with my issue. He made my experience very good. Also, the service center was very clean and did a great part on their end keepi More

by HAYLEY_BENJAMIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Copeland
Nov 10, 2020 -

Alan Webb Mitsubishi responded

Hayley, Thank you for taking the time to share this nice review and a 5-star rating. We value your time and feedback. We are pleased to hear that Kyle was friendly and the service center was clean. We look forward to seeing you and your Outlander in the future. Take care and have a wonderful day! Best wishes, Your Alan Webb Mitsubishi Family

October 30, 2020

Kyle in service was very friendly and kept me informed of what was going on with my car. They fixed it quickly and even vacuumed and washed it!! More

by LIZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Repman, Kyle Copeland
Nov 02, 2020 -

Alan Webb Mitsubishi responded

Liz, Thank you for taking the time to share your experience and a 5-star rating. We value your time and welcome your feedback. We are happy to hear that Kyle is friendly and kept you informed. Thank you for choosing Alan Webb Mitsubishi and we hope to see you again! Take care and have a great day! Sincerely, Your Alan Webb Mitsubishi Family

October 29, 2020

Kyle at Alan Webb Mitsubishi is awesome! He is always helpful and chipper, on the phone and in person. The service providers are informative, we keep going back to get our service there. More

by mblodgette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Copeland
Nov 02, 2020 -

Alan Webb Mitsubishi responded

Nicholas, Thank you for taking the time to share this nice review and a 5-star rating. We value your time and feedback. We are pleased to hear the Kyle is awesome. We look forward to seeing you and your Outlander in the future. Have a wonderful day! Best wishes, Your Alan Webb Mitsubishi Family

October 28, 2020

My recent oil change and scheduled maintenance went well as usual. The work was completed quickly with no issues or problems. This was my 5th oil change and inspection at AWM and I'm happy with the servic More

by dalej608
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Copeland
Nov 02, 2020 -

Alan Webb Mitsubishi responded

Dale, Awesome. We are pleased to hear that you are happy with the service provided. Thank you for taking the time to share your feedback. We look forward to seeing you and your Mirage in the future. Have a great day! Sincerely, Your Alan Webb Mitsubishi Family

October 27, 2020

Kyle has always been very helpful and I wish him well in Texas. The work is always done well even if the price has gone up a lot recently. More

by PETER_COSSAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Repman, Kyle Copeland
Nov 02, 2020 -

Alan Webb Mitsubishi responded

Peter, Thank you for taking the time to share this nice review. We value your time and feedback. We are pleased to hear that Kyle is always helpful and the work is done well. We look forward to seeing you and your Outlander Sport in the future. Take care and have a great day! Sincerely, Your Alan Webb Mitsubishi Family

October 23, 2020

My car was in for major repairs. They did a great job. Their attention to detail was excellent. Took longer then I anticipated but was worth it. Thank you. More

by WINDY1776
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kyle Copeland, Mike Jacques
Oct 26, 2020 -

Alan Webb Mitsubishi responded

Wanda, Thank you for taking the time to share your thoughts about us. We value your time and welcome your feedback. We are pleased to hear that our staff and service was great. We look forward to seeing you and your Montero in the future. Have a great day! Sincerely, Your Alan Webb Mitsubishi Family

October 23, 2020

Liz was very responsive and I got a great deal on an Outlander. I had a tight timeline to get all the paperwork done and they made it happen. More

by rowansnewcar
Recommend Dealer
Yes
Employees Worked With
Liz Osterloh
Oct 26, 2020 -

Alan Webb Mitsubishi responded

Daniel, Excellent! We are pleased to hear that Liz was very responsive and timely. Thank you for taking the time to share this nice review and this 5-star rating. We value your time and feedback. We look forward to seeing you and your Outlander PHEV in the future. Stay healthy and happy! Best wishes, Your Alan Webb Mitsubishi

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