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Alan Webb Mitsubishi

Vancouver, WA

4.6
253 Reviews

3608a NE Auto Mall Drive

Vancouver, WA

98662

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253 Reviews of Alan Webb Mitsubishi

April 29, 2022

My service appointment was done quickly and throughly. The customer service people in both the service area and the parts area were very friendly and went out if their way to make sure I had the info I n More

by deeree63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Repman
Jun 25, 2022 -

Alan Webb Mitsubishi responded

Thank you for your business and feedback. Feel free to let us know if you have any questions and/or concerns. Best Regards, The Alan Webb Mitsubishi Team

April 26, 2022

Gals at front desk, very efficient and friendly. Work done quickly. Only complaint is the vaccuming was not done very well. None in back seat floors at all. I did it myself when I got home. The car More

by PFLEGER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gal at front desk
Jun 25, 2022 -

Alan Webb Mitsubishi responded

Thank you for the feedback. We will take your feedback to try and improve future experience. Feel free to let us know if you have any questions and/or concerns. Best Regards, The Alan Webb Mitsubishi Team

April 04, 2022

I bought my car in August, and since I have had 0 problems. Every employee at the dealership continues to show me I chose the best. Anytime I need a oil change or routine maintenance done they get me More

by brieanna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Repman
Apr 06, 2022 -

Alan Webb Mitsubishi responded

Brieanna, Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions and/or concerns. Best Regards, The Alan Webb Mitsubishi Team

April 04, 2022

Always easy to set up appointments and staff are always courteous and willing to help in any situation. More

by t-vector
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Repman
Apr 06, 2022 -

Alan Webb Mitsubishi responded

Jacob, Thank you for taking the time to share this nice review. We value your time and feedback. We are happy to hear that our staff are always courteous and willing to help. We look forward to seeing you and your Eclipse Cross in the future. Take care! Sincerely, Your Alan Webb Mitsubishi Auto Family

March 25, 2022

The front desk are extremely helpful. My issues were resolved fast and I appreciate it! More

by JAMIEMEYER398
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Osterloh
Mar 29, 2022 -

Alan Webb Mitsubishi responded

Jamie, We are pleased to hear that our front desk was extremely helpful and prompt. We value your time and feedback. Thank you for choosing Alan Webb Mitsubishi for your Outlander's service needs. We hope to see you again. Sincerely, Your Alan Webb Mitsubishi Auto Family

March 09, 2022

I only worked with Brandy, and she was great. She made a diagram of the situation with my brakes and listed the 4 items that needed attention in order of importance. More

by cwnluv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandy
Mar 14, 2022 -

Alan Webb Mitsubishi responded

Centrella, Thank you for taking the time to share this nice review about Brandi. We value your time and feedback. We are pleased to hear that Brandi was great. We look forward to seeing you and your Outlander in the future. Take care and have a great day! Sincerely, Your Alan Webb Mitsubishi Auto Family

February 18, 2022

Friendly service. Seem to be short staffed since things take longer but at least I am treated nicely and as quickly as possible More

by Rp_2010
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure, but the blonde woman in the service department is always nice.
Feb 23, 2022 -

Alan Webb Mitsubishi responded

Hello, We are pleased to hear that your service was friendly and you were treated nicely. We value your time and feedback. We look forward to seeing you in the future. Thank you for choosing Alan Webb Mitsubishi for your vehicle's service needs. Take care and have a wonderful day! Sincerely, Your Alan Webb Mitsubishi Family

February 17, 2022

Although I had a great experience with my sales guy Mike, within a month of owning the car, I had to take it in for service. 2300 bucks later, I had to fix the breaks which were very worn. The so called howe More

by saramills6
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Jacques
Mar 02, 2022 -

Alan Webb Mitsubishi responded

Sara, Our Service Manager will be in contact with you to address your concerns. However, if for some reason he is unable to contact you may also contact him at, Adam Ahmadi, adama@alanwebbautogroup.com or 360-892-9004 ext 213.

December 16, 2021

I've always been treated professionally with outmost respect and courtesy. So far I've never had a bad experience. More

by cristinocabrera
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandi Johnson
Dec 17, 2021 -

Alan Webb Mitsubishi responded

Cristino, Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Let us know how we can earn that 5th star. Feel free to let us know if you have any questions and/or concerns. Best Regards, The Alan Webb Mitsubishi Team

December 08, 2021

I like the service , and the staff is friendly and nice every time I'll visit this place More

by fuenteselpapi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Repman, Matthew Parker, Chris Porter, Garret Graham, George Zumwalt, Adam Ahmadi, David Loubey
Dec 08, 2021 -

Alan Webb Mitsubishi responded

Indalia, Thanks for the amazing review and rating! We look forward to doing business with you again in the future. Sincerely, The Alan Webb Mitsubishi Team

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