Al Serra Chevrolet

Took All Day Again & again this dealership service department misses the mark for their customer service. I made an appointment to have a simple engine reprogramm Again & again this dealership service department misses the mark for their customer service. I made an appointment to have a simple engine reprogramming recall completed along with a tire rotation/balance. It took all day. More

I will drive 15 more miles for a real Chevy service center I have been to chevy service four times with different vehicles in the last 4 years and everytime I walked out pissed off. Customer service is the wor I have been to chevy service four times with different vehicles in the last 4 years and everytime I walked out pissed off. Customer service is the worst I have ever seen in any business setting. Whoever put Dan in a management position needs there head examined. More

Fantastic dealership autorepair! Al Serra always has wonderful, friendly, knowledgeable, patient staff that very obviously care about customer satisfaction and concerns. Further, as s Al Serra always has wonderful, friendly, knowledgeable, patient staff that very obviously care about customer satisfaction and concerns. Further, as someone who knows very little about cars, I've never had a situation where I felt the dealership was trying to overcharge, or was recommending services I didn't need for the sake of profits. Being able to trust the recommendations of the technicians is so incredibly important, and so few auto-repair businesses are easy to trust. The dealership was clean, had a great space to wait (with free coffee!), and was really quick. I won't be going anywhere else. More

Amazing experience!! I would highly recommend Al Serra! Jon Paris was absolutely fantastic! I felt like I was treated like a queen! We were treated with kindness and respe I would highly recommend Al Serra! Jon Paris was absolutely fantastic! I felt like I was treated like a queen! We were treated with kindness and respect! Jon never pressured us to purchase a car. We asked to have comparisons between two different cars and Jon gave it to us in black and white! It made our decision to lease a Traverse very easy! This is the first time we have ever leased a vehicle. Of course the Coffee Beanery in the dealership was a wow factor too! More

Pleasant experience I resently leased my third Chevy Traverse from Jeff Saber. It has been a pleasant experience each time and I look forward to more new vehicles and wor I resently leased my third Chevy Traverse from Jeff Saber. It has been a pleasant experience each time and I look forward to more new vehicles and working with Jeff. More

Every time Everytime I'm there I have a GREAT experience!! Whether it's service, body work, or looking for a new vehicle. Al Serra's is the place to go hands dow Everytime I'm there I have a GREAT experience!! Whether it's service, body work, or looking for a new vehicle. Al Serra's is the place to go hands down! More

Fast Routine Service For the 4th time since I purchased my vehicle, Al Serra Chevrolet has performed routine servicing in a professional fashion with knowledgeable and c For the 4th time since I purchased my vehicle, Al Serra Chevrolet has performed routine servicing in a professional fashion with knowledgeable and courteous service people. From making the appointments on the phone, to the experience at the desk, to the payment, the people know their jobs and know how to treat people. They act like they value their customers and understand that the service experience is critical to having customers return. Great job...5 stars. More

Out with the old, in with the new. I found the experience to be quite pleasant. Karla was very helpful in getting us what we needed and let us borrow her vehicle to go get lunch while a I found the experience to be quite pleasant. Karla was very helpful in getting us what we needed and let us borrow her vehicle to go get lunch while al of the paperwork was being finalized. Love the new Equinox! It was time for the 1998 Tahoe to retire. It was a great vehicle though, and served us well for many years. Hopefully, the Equinox will do the same. More

First time Leasing Kristen Papatheodore made leasing a car fun, stress free and easy. She made my wife and I feel welcomed with no pressure to 'buy now' . This being the Kristen Papatheodore made leasing a car fun, stress free and easy. She made my wife and I feel welcomed with no pressure to 'buy now' . This being the first time I was going to lease I was a little uneasy, however with the comforting words of Kristen my wife and I left happy with a 2017 Traverse with the feeling of coming back when its time for our next vehicle. More

YES! YES! YES! Jeff Saber helped us say "Yes" to our very first lease vehicle. Jeff was professional, knowledgeable, courteous and he was very up front right from t Jeff Saber helped us say "Yes" to our very first lease vehicle. Jeff was professional, knowledgeable, courteous and he was very up front right from the start. We have used Al Serra Chevrolet many times for service and have always been 100% satisfied so naturally they were our first stop when we went looking to lease a vehicle. No surprise that they were our last stop as well. Looking forward to a long term lease relationship with Jeff and Al Serra. More