Al Serra Chevrolet

Al Serra is a customer oriented organization and that is special. I would like them to give me a copy of the inspection report that they did with my oil change. I had always gotten one previously so I thi special. I would like them to give me a copy of the inspection report that they did with my oil change. I had always gotten one previously so I think it was just an oversite yesterday. More

Mislead me and then told Chevy a different story While at eh dealership the service person was very friendly and told me what I wanted to hear. They blamed Chevy (GM) for not covering the warranty c While at eh dealership the service person was very friendly and told me what I wanted to hear. They blamed Chevy (GM) for not covering the warranty clam even though the car was less than 1000 miles over the warranty. I call GM they said it was the dealer that made the call and they said the problem was not covered under the warranty. I can only say I trusted this dealership and they are not trust worthy... More

Great service Al Serra always does a great job when I take my car to them for service. All of the employees are always pleasant and friendly Al Serra always does a great job when I take my car to them for service. All of the employees are always pleasant and friendly More

Great Service! Brought our car in for body work from a deer collision. Dan kept us updated during process, kept the progress moving fast and we got our car back soo Brought our car in for body work from a deer collision. Dan kept us updated during process, kept the progress moving fast and we got our car back sooner than expected. Great body work too, thanks! More

Excellent Service Very prompt and courteous greeting and overall treatment. Service completed in a very timely manner. I was very pleased with this visit and will come Very prompt and courteous greeting and overall treatment. Service completed in a very timely manner. I was very pleased with this visit and will come again More

Excellent service! Tim was very helpful with the purchase of our new car. He was very knowledgeable and quick to respond to our questions. We appreciate his prompt respo Tim was very helpful with the purchase of our new car. He was very knowledgeable and quick to respond to our questions. We appreciate his prompt responses and great service. More

Excellent service Excellent experience, made the service appointment online. At the dealership, in and out within 30 minutes with oil change, tires rotated and a wash t Excellent experience, made the service appointment online. At the dealership, in and out within 30 minutes with oil change, tires rotated and a wash too. More

Repairs For repairs, Al Serra is one dealership that I completely trust. They are fast, knowledgeable and always honest and upfront. After taking my Travers For repairs, Al Serra is one dealership that I completely trust. They are fast, knowledgeable and always honest and upfront. After taking my Traverse to local car repair places with the same problems not taken care of, I find that when Al Serra diagnose a problem and fix it, it stays fixed. More

Service Staff Communications A late evening issue created the need for a service tech to tell me bad news: no loaner available. I needed transportation the next day. The service t A late evening issue created the need for a service tech to tell me bad news: no loaner available. I needed transportation the next day. The service tech told me what he could and could not commit to which allowed me to make other plans. He was able to get the car fixed quickly and communicated that which prevented me from spending more money out of pocket. A little extra courtesy mattered. Thx. More

Phenomenal and well worth the price. We like to get our car detail cleaned in the Spring. Sometimes it seems overly expensive at other places. Al Serra was not only affordable, but they d We like to get our car detail cleaned in the Spring. Sometimes it seems overly expensive at other places. Al Serra was not only affordable, but they drove us home and picked us up when they were finished. How perfect! The car was impeccable. We will be going there every single Spring from now on. Thanks Al Serra!! More