Al Serra Auto Plaza (Used/Group)

Excellent customer service I want to thank Al Serra for the great service and honesty, especially Chris Salter. I appreciate the honesty that they offer, I got the perfect vehic I want to thank Al Serra for the great service and honesty, especially Chris Salter. I appreciate the honesty that they offer, I got the perfect vehicle as far as price and quality. I highly recommend them, More

Quick, Knowledgeable and Courteous What stood out most (aside from their vast selection understanding of the Kia brand), was the time Nicole took to answer all of my questions after I h What stood out most (aside from their vast selection understanding of the Kia brand), was the time Nicole took to answer all of my questions after I had already signed the paperwork--and I had a lot of them because I was a first time lessee. EVERY question was answered. Nichole even waited while I sat in the driver's seat, racking my brain for more questions (mostly insignificant ones I'm sure, but she was kind enough to humor me without getting impatient). Definitely going back when the lease is up. More

Great car;great service Sales personnel found the perfect car at a great price. The vehicle was delivered to my home, and the salesman was thorough during the transaction and Sales personnel found the perfect car at a great price. The vehicle was delivered to my home, and the salesman was thorough during the transaction and patient and clear while showing me all the features on the car. More

Exciting I gave that rating because Nick gave me alot of help and he pick me out an amazing first car. Thank you so much for everything! I gave that rating because Nick gave me alot of help and he pick me out an amazing first car. Thank you so much for everything! More

World-Class Experience! I purchased a 2013 Malibu from Amy Hatt at Al Serra Volkswagen and the experience could not have been better! She got me a payment lower than what I w I purchased a 2013 Malibu from Amy Hatt at Al Serra Volkswagen and the experience could not have been better! She got me a payment lower than what I wanted and more for my trade. I would recommend the dealership and Amy to anyone looking for a new or used vehicle. While I was waiting I had a delightful conversation with Nick who works in the VW building as well. All good people. More

Excellence at work! The folks at Al Serra always have gone above and beyond to give excellent customer service! I drive 30 miles from home just to see my wonderful sales The folks at Al Serra always have gone above and beyond to give excellent customer service! I drive 30 miles from home just to see my wonderful salesman, Jeff Allard. He is excellent! Thanks to everyone at Al Serra for all the great work! More

Loved it! Leann was very knowledgeable with my RAM and the entire experience seemed seamless and amazingly enjoyable. I'd like to extend my appreciation to the Leann was very knowledgeable with my RAM and the entire experience seemed seamless and amazingly enjoyable. I'd like to extend my appreciation to the entire staff, from front to back, and continue to be satisfied months after my initial visit. More

Perfect Experience Joe Abbott was an amazing sales rep - I told him everything I wanted in my new lease and he made it happen in no time at all!! Please go see Joe for y Joe Abbott was an amazing sales rep - I told him everything I wanted in my new lease and he made it happen in no time at all!! Please go see Joe for your next vehicle More

Great sale rep Leann Rocks Great sales rep she RocksShe's very helpful knowledgeable about the product when I went outside and there was a ribbon on my truck thanks Great sales rep she RocksShe's very helpful knowledgeable about the product when I went outside and there was a ribbon on my truck thanks More

Great, friendly service. Convient Great customer service. Al Serra was the only dealership to get us approved! Ian was friendly and very knowledgeable about cars we were looking at! Th Great customer service. Al Serra was the only dealership to get us approved! Ian was friendly and very knowledgeable about cars we were looking at! They put the customer first and don't try to push anything. More