Al Serra Auto Plaza (Used/Group)

Friendly Dealership The sounds one was friendly and very helpful. Very easy to work with and not pushy. I have use this dealership several times and have always been p The sounds one was friendly and very helpful. Very easy to work with and not pushy. I have use this dealership several times and have always been pleased. More

John Peera was awesome! John was incredible. He went above and beyond to not only meet our needs, but worked very hard to get us the best deal. Better than we imagined! Not o John was incredible. He went above and beyond to not only meet our needs, but worked very hard to get us the best deal. Better than we imagined! Not only will we only go to Al Serra and recommend them highly, we will only go to John! Thank you so much for everything and God bless! More

pleasant Ryan was courteous and meticulous in his handling of the sale. Going as far as holding an umbrella to keep the rain off me while looking at the car. A Ryan was courteous and meticulous in his handling of the sale. Going as far as holding an umbrella to keep the rain off me while looking at the car. Also he was always available to discuss any question I had. More

Wonderful Exceptional customer service from sales associate, John Peera. I needed to turn in a lease for a new one. I had a lot of questions and John took the t Exceptional customer service from sales associate, John Peera. I needed to turn in a lease for a new one. I had a lot of questions and John took the time to answer all of them immediately. More

Excellent Experience Purchasing from Al Serra I worked with Ryan to purchase a vehicle from Al Serra and had an excellent experience. Everything on the vehicle was checked out and made right. I' I worked with Ryan to purchase a vehicle from Al Serra and had an excellent experience. Everything on the vehicle was checked out and made right. I'm very happy with the purchase. Thank you. More

Excellent car buying experience Very satisfied with the experience. My salesperson (John Peera) was very accommodating and responsive--great to work with. Also, the used vehicle I p Very satisfied with the experience. My salesperson (John Peera) was very accommodating and responsive--great to work with. Also, the used vehicle I purchased was cleaned and prepped nicely, and my requested add-ons were completed very timely. More

John Lancaster does a fantastic job!!! I went to John on a referral. My old lease was ending and I was unsure what I wanted to go into for my next vehicle. John patiently showed me options I went to John on a referral. My old lease was ending and I was unsure what I wanted to go into for my next vehicle. John patiently showed me options in my price range and to meet my expectations. I picked up my new vehicle yesterday and John took the time to help me get to know all of the features on my new vehicle. Al Serra is very clean and all of the other employees seemed very friendly too. More

great sales rep. John Peera Great experience, nice vehicle. Would recommend John Peera to anyone. I look forward to buying another vehicle from Al Serra. It was a pressure free e Great experience, nice vehicle. Would recommend John Peera to anyone. I look forward to buying another vehicle from Al Serra. It was a pressure free environment. Thank you. More

Excellent customer service I want to thank Al Serra for the great service and honesty, especially Chris Salter. I appreciate the honesty that they offer, I got the perfect vehic I want to thank Al Serra for the great service and honesty, especially Chris Salter. I appreciate the honesty that they offer, I got the perfect vehicle as far as price and quality. I highly recommend them, More

Quick, Knowledgeable and Courteous What stood out most (aside from their vast selection understanding of the Kia brand), was the time Nicole took to answer all of my questions after I h What stood out most (aside from their vast selection understanding of the Kia brand), was the time Nicole took to answer all of my questions after I had already signed the paperwork--and I had a lot of them because I was a first time lessee. EVERY question was answered. Nichole even waited while I sat in the driver's seat, racking my brain for more questions (mostly insignificant ones I'm sure, but she was kind enough to humor me without getting impatient). Definitely going back when the lease is up. More