Al Serra Auto Plaza (Used/Group)

Very good experiencr. Customer service , time in processing, Jonh Pere the salesman was professional as well as personable. Overall it was a good expierence. I liked thed the low pressure sales approach. John s Jonh Pere the salesman was professional as well as personable. Overall it was a good expierence. I liked thed the low pressure sales approach. John seemed to want to help me make a decosion rather than pressure me for a sale. He returned my phone calls in a timely manner and was always professional. More

Repeat Customer Jim Dallas did a great job taking care of my leasing needs. He worked with us to get me the best deal possible, with all the options I wanted on my n Jim Dallas did a great job taking care of my leasing needs. He worked with us to get me the best deal possible, with all the options I wanted on my new car. This is the second car I have bought from Jim and would recommend him to my friends and family. More

awesome buying experience Great experience.rob collins.my sales person was great.answered all my questions.very helpful.this is my second precertified vehicle I have purchased Great experience.rob collins.my sales person was great.answered all my questions.very helpful.this is my second precertified vehicle I have purchased from al serra.I will for sure be checking with al serra for my next one. More

Kindness The sales person who work with me was very kind and met all my needs what a great person I will recommend anybody else thank you The sales person who work with me was very kind and met all my needs what a great person I will recommend anybody else thank you More

Lease Who would have thought that a little email on their site would introduce me to an efficient, professional and friendly sales person. I got what I wan Who would have thought that a little email on their site would introduce me to an efficient, professional and friendly sales person. I got what I wanted for a car and payment - from start to finish it was a hassle free transaction. Thank you Kenny Bigelow - not only will we be back but I will refer you to others. More

My Cadillac experence treated like a vip and a friend. my salesperson (Keven Patterson) went out of his way to get men the correct vehicle at a good price and made me feel treated like a vip and a friend. my salesperson (Keven Patterson) went out of his way to get men the correct vehicle at a good price and made me feel if I needed anything he would be there for me. More

Great service! Great service, worked with my price range, and got me the car I wanted. Ryan was very friendly and professional. Highly recommend Al Serra as a dealer Great service, worked with my price range, and got me the car I wanted. Ryan was very friendly and professional. Highly recommend Al Serra as a dealership and Ryan as a dealer. More

Amazing sales man john John took the time out of his busy day to walk up to us and ask us if we need help his amazing personality was so perfect he laugh with and made our p John took the time out of his busy day to walk up to us and ask us if we need help his amazing personality was so perfect he laugh with and made our purchase of our new terrain amazing !! I we always vome back to alsarra if john is there!! Please know his is the best sale man we have ever had!!! Thank you john gor help us with on star And setting up our car!!! Again John is awesome!!!! More

Ur sale man John peera is awesome Today we went looking for a new car! We stop by al Serra and was starting lookin in the used car lot and was thinking maybe we should go get someone I Today we went looking for a new car! We stop by al Serra and was starting lookin in the used car lot and was thinking maybe we should go get someone I like to the left and this young man said hello can I help u with a new car today. And his personality was so sweet and he took as Much time with us as we need he was so patient with us. And what we where looking for in our budget we just couldn't see intill he took us in and pulled up the perfit car for us. It had just hit the lot. It had everything we where looking for and more. Thank you John for finding us a amazing car we love it!!! I just want you to know that u have a amazing man working for you and that I will be back to see John. Thank you for ur time and haveing a wonderful young man like John on ur team!!! More

Hard working staff Again, excellent customer service. Can't count how many cars we purchased from Tom D. Keep going back due to his effort always trying to please his cu Again, excellent customer service. Can't count how many cars we purchased from Tom D. Keep going back due to his effort always trying to please his customers. Will certainly go back again. More