Airport Honda
Alcoa, TN
Filter Reviews by Keyword
By Type
2,978 Reviews of Airport Honda
I corresponded with Geoff through email before stepping onto the lot and he was very helpful and timely. When I arrived I requested a salesperson who wouldnt be pushy and so Geoff referred me to Jim Davis. onto the lot and he was very helpful and timely. When I arrived I requested a salesperson who wouldnt be pushy and so Geoff referred me to Jim Davis. Mr. Davis was very helpful, informative, and patient. Price was my main concern and I knew I wanted a honda civic. Since I had already shopped around I knew whether I was getting a good deal. And Jim gave me a GREAT deal on my new car. Our test drive was also very informative. He showed me how to use everything on the car and answered all my questions. It was a great experience! More
I was referred to airport honda by a friend, even though they were very busy the day that we were there we were still treated very well and all the salesmen were polite. We left very satisfied and would rec they were very busy the day that we were there we were still treated very well and all the salesmen were polite. We left very satisfied and would reccommend the dealership to everyone. All of our questions were answered very effectivly, the salesmen were all very knowledgable. More
Tom Strother was very helpful and easy to work with. My daughter and I purchased 2 new cars, and it couldn't have been a better experience. We found the people and atmosphere very relaxing and friendly. daughter and I purchased 2 new cars, and it couldn't have been a better experience. We found the people and atmosphere very relaxing and friendly. I would highly recommend Tom and Aiport Honda. More
After a very frustrating visit to another honda deal my wife and I decided to try airport honda. The sales people worked with us to meet our needs as far as finding the car we needed and at the price we wa wife and I decided to try airport honda. The sales people worked with us to meet our needs as far as finding the car we needed and at the price we wanted to pay. We will definitely do business with Airport Honda in the future. More
I give Airport Honda a five star rating!!! I was never pressured and they worked with me until I found the perfect car for my budget and my lifestyle. I recommend Airport Honda to anyone who wants to be t pressured and they worked with me until I found the perfect car for my budget and my lifestyle. I recommend Airport Honda to anyone who wants to be treated kindly and find a great car. My sales consultant was Mr. Jim Davis and he was wonderful. More
Our vehicle purchasing experience was relatively painless and I think a fair deal was reached for both buyer and seller. That is about all you can ask when purchasing a vehicle. Kevin Coffman, our salesper and I think a fair deal was reached for both buyer and seller. That is about all you can ask when purchasing a vehicle. Kevin Coffman, our salesperson was referred to me by a friend at work and I feel it was very beneficial to be able to come in and meet with him and learn about the vehicle before discussing the purchase details. More
We weren't sure what we were looking for and Jim Davis spent most of the day with us looking at a variety of vehicles. The weather was bad and he really took his time with us and helped us find a vehicle spent most of the day with us looking at a variety of vehicles. The weather was bad and he really took his time with us and helped us find a vehicle that we liked and fit our budget. He explained our options thoroughly and gave us good advice. Billy Jo was also pleasant and helpful getting our financing together. We decided to buy with Airport Honda because they treated us well and made us feel relaxed and confident with what we were buying. More
Henry ball was very helpful, and the sale manager as well. They both know there cars. Both are very friendly. I have brought 2 honda from them in the past 4 years. Great people to buy from. Best Hond well. They both know there cars. Both are very friendly. I have brought 2 honda from them in the past 4 years. Great people to buy from. Best Honda dealer in the knoxville Area. Service dept is outstanding. More
My husband and I were looking for a sort of sporty, relatively inexpensive car to take us through a few more years. We didn't want to finance, which we thought might be a turn off for some dealerships relatively inexpensive car to take us through a few more years. We didn't want to finance, which we thought might be a turn off for some dealerships. We found a car that fit the bill at Airport Honda (AH), and we emailed the internet sales contact, Geof Ryback. We exchanged emails, determining that we thought the price we wanted to pay would work out! We visited the dealership, where we met Kevin Coffman, and with a quick form to fill out we took the car to our mechanic, which AH had no problem with. Being an older car (2000) we expected some work, and found some normal stuff for the age of the car. I talked to Kevin about it, and we found that their service shop could do the repairs cheaper than my estimates. Though this could have just been a "let's sell the car" tactic--we came back with the car and Chuck, the service manager came out, introduced himself, and took us back into the shop to look under the car (they pulled it in while we were there) and help us understand some of the repairs. Turns out there weren't as many problems as we thought--which was great. They could have sold us a lot of unnecessary repairs (because we already thought they were needed), but they didn't. I was impressed by the shop and their openness. The price of the car ended up being just right, Kevin and the sales manager Erick worked with us to help us stay in our budget, and paying cash was no problem. The sales consultant (Paul McKeever) we dealt with was clear on everything on our paperwork when we paid for the car. This was the easiest car sale I've ever been a part of, and I won't lie, we'd been dreading the process. Turns out there was no need to worry. It took a little while for the repairs, as parts were needed (it's not a Honda, so they didn't have them in stock) but Matt, the service rep we worked with tried to bend over backwards for us, even offering to drive to US to bring us a loaner car while our car was being worked on (we live about 20 minutes away.) We didn't need it, but it was nice that they were willing to help us out in just about any way. After this whole experience, I feel pretty confident that AH stands by their work, and if you buy or have a car serviced there, you can be honest with them in what you want, and they'll work hard to get what you need--which isn't always the case at other places I've been to. Kevin also followed up a few times to make sure everything was going ok, and that we enjoyed the car. Just another personal detail that we appreciated. More
Worked with Gerald Paterno and was extremely poeased with Mr. Paterno's customer service. He was very personable and very helpful during the purchase of the used vehice selected. Our overall experience durin Mr. Paterno's customer service. He was very personable and very helpful during the purchase of the used vehice selected. Our overall experience during this visit was pleasant. I have tried working with Airport Honda many years ago and was not satisfied with the customer aproach at tat time. This experience has changed my perception opf the dealership. I will definitely talk to Mr. Paterno again when I am in the market for a new vehicle. More