Airport Honda
Alcoa, TN
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2,992 Reviews of Airport Honda
My wife and I both drive Honda automobiles and Airport has always provided the service work on our vehicles. Because of the high level of professionalism exhibited by the service team we went to Airport w has always provided the service work on our vehicles. Because of the high level of professionalism exhibited by the service team we went to Airport when we needed a new car. It was refreshing to deal with a sales person who knows his product and work with a finance manager who was very accommodating. This was certainly not the typical high stress car buying experience. More
I cannot describe in words how thankful I am for Kevin Coffman and the entire staff at Airport Honda. If it were not for Kevin's integrity and loyalty towards me and my fiancé, we never would have purchas Coffman and the entire staff at Airport Honda. If it were not for Kevin's integrity and loyalty towards me and my fiancé, we never would have purchased our dream car! The ratings I gave were because "phenomenal" wasn't an option. Kevin, as well as the other employees, truly care about every single person that walks through their doors. They all care enough to realize that they just aren't selling a car, they are making some of our dreams come true!! More
We visited this dealership last fall 2013 and test drove a Honda Crossfire car we had seen and thought we liked. At the time, our vehicle was a 2003 Honda CR-V and we were pleased with Honda performance and a Honda Crossfire car we had seen and thought we liked. At the time, our vehicle was a 2003 Honda CR-V and we were pleased with Honda performance and reliability. Robert "Bob" Zeller answered all our questions and thoroughly covered the vehicle options but we were just "kicking the tires" and not ready to purchase at that time. However, when we returned to the dealership on 2/15/2014, we asked for Bob since he did not pressure us (we HATE being pressured by salespersons) but of course had followed up with correspondence inviting us to return and consider other options Honda has to offer. Since I really liked my Honda CR-V, we test drove the new 2014 Honda CR-V (EX-L version) and Bob again patiently answered our questions while working us through the entire sales process. Bob was honest, very thorough, and worked with us in considering all options we wanted in the vehicle. Upon our request, he allowed us to speak to a sales manager we were comfortable working with throughout the "dreaded haggling process" we despise! The sales manager "Trustin Hampton" was pleasant, considerate, and cooperative; he worked with us in "sealing the deal" and we are so pleased with the end result! After we agreed on the vehicle, terms, and trade-in value, Bob and Trustin referred us to the dealer finance representative "Homer Hart" who efficiently handled our paperwork with a great finance rate while Bob worked with the rest of Airport Honda's team to have our new vehicle ready the same day. It was a long day, starting with our 9300am arrival at the dealership and leaving as satisfied customers in our new 2014 Honda CR-V at 5:30pm that evening. Our Kudos to the Airport Honda Team in Alcoa - HIGHLY RECOMMENDED!!! - we love our new Honda and appreciate the outstanding customer service we received from Bob, Trustin, Homer, and all other team members involved! More
I am in the market for a good used car. I am very picky, but I know what I want. James Paul did an excellent job at showing me vehicles with all the options I wanted. He is a very kind and enthusiastic sale but I know what I want. James Paul did an excellent job at showing me vehicles with all the options I wanted. He is a very kind and enthusiastic salesman that really looks out for his customers and potential customers. I would recommend him to any & all family & friends. More
Mr. Coffman was aware of our needs and price range before we arrived. The leg work was done ahead of time. He is honest and saves time by being a straight shooter right up front. Kevin knows the products wel we arrived. The leg work was done ahead of time. He is honest and saves time by being a straight shooter right up front. Kevin knows the products well along with the competition. Our family has used him for years. More
I have been purchasing cars for both work and personal for over 40 years and by far the best experiences I have had are with Airport Honda and Kevin Coffman. A must see if you have any car needs. for over 40 years and by far the best experiences I have had are with Airport Honda and Kevin Coffman. A must see if you have any car needs. More
I was referred to Kevin Coffman by my parents who have dealt with him a few times. My dad told me that Kevin does not play games like some car dealers. Upon first meeting him, he told me himself that he dealt with him a few times. My dad told me that Kevin does not play games like some car dealers. Upon first meeting him, he told me himself that he isn't the typical car salesman. I liked that he talked straight to me and didn't put on that slick-talking, over joyous, false persona. He was very respectful and understanding of my position. Dealing with him felt very comfortable and not like there were any hidden strings. I believe that we really got the best deal. I will definitely go to Kevin with any future needs we may have and I would refer friends and family to do the same. More
I had no intention of buying a car from Airport Honda. I already had a deal lined up with another dealership, but I just wanted to do a little "comparison shopping" before I purchased the car. LaMarcus app already had a deal lined up with another dealership, but I just wanted to do a little "comparison shopping" before I purchased the car. LaMarcus approached me and I told him what I wanted and that I had something else lined up. We test drove the exact car I wanted and then we started negotiating a deal. My numbers were low compared to Airport's prices, but LaMarcus worked out a comparable deal. I ended up buying the car from Airport, ONLY because of LaMarcus's hard work (not sure he made much off the sale). He is an exceptional sales person and a gentleman. Airport Honda is very fortunate to have him. More
Brett Mariott at Airport Honda, took an unhurried approach as we were shopping for a dependable car. He was able to answer all our questions and we were able to get a 2013 Honda at a price our budget approach as we were shopping for a dependable car. He was able to answer all our questions and we were able to get a 2013 Honda at a price our budget could afford. Thanks Brett and Airport Honda! More