
Airport Honda
Alcoa, TN
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3,051 Reviews of Airport Honda
New Honda Accord EX-L Purchase Brett Merriott was extremely helpful in describing the car features (especially the touch screen displays, phone pairing etc) and spent considerable t Brett Merriott was extremely helpful in describing the car features (especially the touch screen displays, phone pairing etc) and spent considerable time explaining and actually pairing my wife's phone with the car after the purchase. A very valuable potential benefit is free parking/airport shuttle service available to purchasers from Airport Honda. There was never any pressure to purchase the car or additional services. More
Kevin Coffman defines customer service We were referred to Kevin Coffman for the purchase of a new Honda Accord. We had a general idea of what we were looking for, but Kevin helped us defi We were referred to Kevin Coffman for the purchase of a new Honda Accord. We had a general idea of what we were looking for, but Kevin helped us define it. He showed us our options with great precision and helped us choose the best car for us. He spent 2 afternoons with us, took us for a test drive and acted like we were the only clients he had that week. With his experience, we know he is highly sought after, but he did not rush us for one second. We would highly recommend Kevin! More
Great dealership I went to this dealership at the recommendation of a coworker, and I'm very glad I did. LaMarcus Thompson was my salesman and was absolutely great. I went to this dealership at the recommendation of a coworker, and I'm very glad I did. LaMarcus Thompson was my salesman and was absolutely great. He asked what all I was looking for, as far as price, features and brand. He took me to four different dealerships under the Twin City umbrella until I found a great car (and something nicer than I thought I'd be able to get). I never felt pressured or rushed, and he spent a great deal of time showing me around. Trustin Hampton and Chris Denny were the managers who I spoke to, and were both very nice and helpful. Overall, I simply can't recommend these gentleman enough. More
Helped Get Me Out Of A Bad Deal I stopped at Airport honda after passing this dealership many times.I've had two Honda's in my life:2004 Honda Element,2011 Honda Accord.I leased the I stopped at Airport honda after passing this dealership many times.I've had two Honda's in my life:2004 Honda Element,2011 Honda Accord.I leased the accord getting out of an 2008 Ford F-150 gas guzzler.THen i decided to turn in my Honda lease early and bought a 2012 Lincoln MKZ.The car was trouble from the start,and i felt like i needed out of it, but i was 10,000 upsidedown.When passing airport Honda I saw a 2013 Honda Crosstour with 8,000 off and then they gave me another 2,000 in Honda Bonus cash helping me out greatly.They also helped with with finance and to get an entertainment system in the back for the kids.James Paul had great knowledge of the car and wasn't pushy into a purchase.He has checked on my family several times to make sure all is well with our new car.If you need a new or used car go see James Paul and he will help you with your automobile needs. More
Used Car Purchase I just recently purchased a used car from Airport Honda recommended by a co-worker. The sales person, Henry Love was by far the friendliest car sales I just recently purchased a used car from Airport Honda recommended by a co-worker. The sales person, Henry Love was by far the friendliest car sales person I have ever encounterd. He was very helpful, but was impressed by his willingness to help me see the vehicle without me having to miss work. Also, the finance manager, Homer Hart was great and equally as helpful. I would recommend this lot to any of my friends! More
New Honda Odyssey - great experience - great buy Got the deal I wanted on the exact vehicle I wanted. Working with Henry Love was great. Also got great service from finance manager Homer Hart. Serv Got the deal I wanted on the exact vehicle I wanted. Working with Henry Love was great. Also got great service from finance manager Homer Hart. Service Dept. took care of adding the dealer options I purchased doing a great job. I had to go back the following day to get the body side molding, because they found the body molding was scratched and wouldn't install it that way. I very happy and very satisfied. More
Excellent experience My wife and I were out just checking around for a car for my daughter as a graduation present. We were not prepared to purchase a vehicle, though we h My wife and I were out just checking around for a car for my daughter as a graduation present. We were not prepared to purchase a vehicle, though we had been to several dealerships to look at different brands/models. James Paul noticed us in our vehicle waiting out a rain shower and walked across the lot in the rain to invite us inside to wait out the rain and talk cars. James worked hard asking us questions about what we needed and finding a car that would suit our needs. He did such a good job in fact, that he changed us from "shoppers" to buyers. We never felt pressured, but were comfortable enough to buy the Accord we left in. The dealership was nice, but Mr. Paul is the reason we bought. He did a fantastic job helping us and is just a nice guy. When we buy again, we WILL find James and buy from him again. He would be a great trainer for your business!! Thank you, Roger Parker More
True Pleasure! We arrived at this Honda dealership after having visited two other dealerships that day. LaMarcus greeted us as we stepped out of our vehicle. What We arrived at this Honda dealership after having visited two other dealerships that day. LaMarcus greeted us as we stepped out of our vehicle. What a wonderful young man (with a very beautiful daughter!). He made this entire experience very pleasant and easy. He demonstrated such a vast knowledge of the vehicle we wanted to look at (CR-V) and had such an upbeat and pleasant attitude. Very informative about the car and seemingly recognized what points of interest to identify and when he was getting too technical with us. I am sure he got this from the gentle questioning he did and conversational points. If we do decide to purchase a second car, we will definitely be back to visit LaMarcus - he is 'our' car salesman from now on! More
Satisfied Customer Bob Zeller is the man to see about a car. I was looking for a safe, reliable car for my daughter. He listened to what I was looking for and was able Bob Zeller is the man to see about a car. I was looking for a safe, reliable car for my daughter. He listened to what I was looking for and was able to find the perfect fit for what we needed. He is very knowledgeable about cars and took great care in finding the right one. He was honest and ethical, which made me feel at ease. All of the staff at Airport Honda were friendly and welcoming throughout the whole car buying process. More
Lamarcus is awesome! Lamarcus is friendly, professional and well-educated about the Honda products. I would buy ten more vehicles from him if I had the resources to do so! Lamarcus is friendly, professional and well-educated about the Honda products. I would buy ten more vehicles from him if I had the resources to do so! More