
Airport Honda
Alcoa, TN
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3,051 Reviews of Airport Honda
Worst internet contact with Mr Ryback. Contacted Mr Ryback (internet sales) about 2014 civic Cash deal. He was so rude. and basically called me liar. I bought same car from Rusty Wallace Contacted Mr Ryback (internet sales) about 2014 civic Cash deal. He was so rude. and basically called me liar. I bought same car from Rusty Wallace and I would not ever recommend this man to anyone. More
I wouldn't buy a car anywhere else, EVER! I just purchased my 15th car - a 2014 Honda CRV, but it is my 1st car purchase from Airport Honda. This is the first time I have actually enjoyed the I just purchased my 15th car - a 2014 Honda CRV, but it is my 1st car purchase from Airport Honda. This is the first time I have actually enjoyed the experience and drove off the lot and said WOW that was easy! As a female, buying a car can be painful, but not at Airport Honda. The dealership is inviting and friendly from the second you pull up to the dealership, which made the experience fun, fast, and easy! My salesperson Kevin (who is beyond awesome) asked me all the right questions and listened to what I said to figure out exactly what my needs were and then put me in the perfect vehicle for ME! I couldn't ask for a better customer experience, 5 stars isn't enough for this dealership! I will never buy a car anywhere else, EVER and neither should you! Thank you Airport Honda! More
My Son's First Car I recently purchased a used Accord for my son's first car. Everyone from the sales staff to management to Financing to the service department was very I recently purchased a used Accord for my son's first car. Everyone from the sales staff to management to Financing to the service department was very courteous and professional. We took the car back to have it detailed and they did a full safety and maintenance inspection on it and corrected several items for us. It is refreshing to know that customer satisfaction is everyone's priority at this dealership. I would highly recommend them and will do business with them again in the future. More
Absolutely awesome. The folks at Airport Honda have been my go to dealership since 2011. I purchased a new Honda from them back then and 40k miles later it was naturally The folks at Airport Honda have been my go to dealership since 2011. I purchased a new Honda from them back then and 40k miles later it was naturally still going strong. The superior folks in their Service Department took care of every scheduled maintenance with a friendly professional attitude and an amazing attention to every detail. When the 2015's came out I decided it was time to upgrade and get a few new features, so I dropped in and spoke with James about the new models and the options available. He was patient throughout all of my questions as well as my request to test drive two different vehicles. His knowledge of the vehicles and the available options was exceptional. And his dedication to making sure I was getting into the right vehicle for my needs acted as an indispensable guide for my decision. Since I was after a particular set of options, the vehicle I wanted wasn't available on the lot. This was expected of course. They checked the inventory and had my new vehicle available within a week. Amazingly efficient service all the way around. I took ownership of my new 2015 and I've been absolutely overjoyed with it every mile since. It's awesome knowing I have the reliability and safety of a Honda and the exceptional support of of all the folks at Airport Honda in Alcoa. More
Reliable work vehicle James Paul helped me find a great reliable work vehicle. He is a honest individual, who answered all my questions. The best experience I've had. I t James Paul helped me find a great reliable work vehicle. He is a honest individual, who answered all my questions. The best experience I've had. I totally recommend him. More
Nice Dealership Great customer service, the employee we worked with was great! Very knowledgeable, and listened to what we wanted. Very thorough and pleasant, easy to Great customer service, the employee we worked with was great! Very knowledgeable, and listened to what we wanted. Very thorough and pleasant, easy to work with! More
Used Car Purchases Purchased a 2003 used Honda Pilot 10 years ago--got excellent service out of it. I took it in for repairs which turned out to be too extensive. I Purchased a 2003 used Honda Pilot 10 years ago--got excellent service out of it. I took it in for repairs which turned out to be too extensive. I traded it in for a used 2010 Toyota Highlander. My experience with the Honda service department over the years has been excellent. I was very pleased with my recent experience in working with the Used car department to purchase the Toyota. The sales representative, Lin Orr was professional, friendly , and courteous ( and patient I might add) and went out of his way answering my questions and showing me all the vehicles I wanted to test drive, and I am very pleased with the car. The financial representative, Cory High, was also friendly and professional. He explained everything fully . More
Purchase Of 2013 Dodge Dart Rallye Great People, Great Service and would definitely recommend anyone to do business here. Will go above and beyond to work with and provide customer sat Great People, Great Service and would definitely recommend anyone to do business here. Will go above and beyond to work with and provide customer satisfaction. More
Best Car Buying Experience Ever What an eye opening experience! Who knew you could be treated so well by a sales executive?! Kevin Coffmann was extremely knowledgable, helpful, patie What an eye opening experience! Who knew you could be treated so well by a sales executive?! Kevin Coffmann was extremely knowledgable, helpful, patient, and thoughtful. He treated us like royalty ( which we are far from!) and was true to his word on all he offered. Corey High was efficient and to the point. And lastly, Chris Denny was gracious and generous. In my many years of purchasing vehicles, I have never enjoyed working with a better dealership. More
Recommend 100% We've bought two vehicles from Kevin now, and couldn't be happier! The car buying experiment has been pleasant and the service after the sale is secon We've bought two vehicles from Kevin now, and couldn't be happier! The car buying experiment has been pleasant and the service after the sale is second to none.. Thank you! More