Airport Honda
Alcoa, TN
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2,955 Reviews of Airport Honda
Great people to work with. Friendly, fast and very courteous. Will gladly purchase my next vehicle from them. I'll even refer friends who are in the market for a car. courteous. Will gladly purchase my next vehicle from them. I'll even refer friends who are in the market for a car. More
My daughter totaled her car during Christmas break. Of course, she needed a new car after this happened. We shopped all day long and travelled down the Airport Motor Mile several times, but ended up at Ai course, she needed a new car after this happened. We shopped all day long and travelled down the Airport Motor Mile several times, but ended up at Airport Honda. James Paul introduced himself to us as soon as we stepped on the lot and made us feel at home right away. I'm 55 years old and I've had my share of car dealership experiences, most of them bad. However, Mr. Paul has made my experience at Airport Honda the best car dealership experience I've had yet. I highly recommend speaking with him if you visit this dealership. He was warm, kind, knowledgeable, and made sure we got the absolute best deal we could. He kept my daughter and our situation in mind throughout the whole experience and took great care of us. We can never thank Mr. Paul enough for the service he has given us. If you're looking to buy a vehicle or just need great advice, I highly recommend paying him a visit. He works for a great dealership. Sincerely, Lee McCauley More
As soon as I started looking for my used car, there was a sales person there right away helping me. Very truthful and honest sales rep (James Paul). He showed me the perfect Honda I was looking for but it wa sales person there right away helping me. Very truthful and honest sales rep (James Paul). He showed me the perfect Honda I was looking for but it was a little out of my budget, but he went out of his way to get me in that car. He got the car down in price and got the finance in my budget also. I really appreciate everything he did and I love my new used car thanks to him. Thank you for my experience at Airport Honda and I will come back for my next vehicle More
My wife and I both drive Honda automobiles and Airport has always provided the service work on our vehicles. Because of the high level of professionalism exhibited by the service team we went to Airport w has always provided the service work on our vehicles. Because of the high level of professionalism exhibited by the service team we went to Airport when we needed a new car. It was refreshing to deal with a sales person who knows his product and work with a finance manager who was very accommodating. This was certainly not the typical high stress car buying experience. More
I cannot describe in words how thankful I am for Kevin Coffman and the entire staff at Airport Honda. If it were not for Kevin's integrity and loyalty towards me and my fiancé, we never would have purchas Coffman and the entire staff at Airport Honda. If it were not for Kevin's integrity and loyalty towards me and my fiancé, we never would have purchased our dream car! The ratings I gave were because "phenomenal" wasn't an option. Kevin, as well as the other employees, truly care about every single person that walks through their doors. They all care enough to realize that they just aren't selling a car, they are making some of our dreams come true!! More
I am in the market for a good used car. I am very picky, but I know what I want. James Paul did an excellent job at showing me vehicles with all the options I wanted. He is a very kind and enthusiastic sale but I know what I want. James Paul did an excellent job at showing me vehicles with all the options I wanted. He is a very kind and enthusiastic salesman that really looks out for his customers and potential customers. I would recommend him to any & all family & friends. More
We visited this dealership last fall 2013 and test drove a Honda Crossfire car we had seen and thought we liked. At the time, our vehicle was a 2003 Honda CR-V and we were pleased with Honda performance and a Honda Crossfire car we had seen and thought we liked. At the time, our vehicle was a 2003 Honda CR-V and we were pleased with Honda performance and reliability. Robert "Bob" Zeller answered all our questions and thoroughly covered the vehicle options but we were just "kicking the tires" and not ready to purchase at that time. However, when we returned to the dealership on 2/15/2014, we asked for Bob since he did not pressure us (we HATE being pressured by salespersons) but of course had followed up with correspondence inviting us to return and consider other options Honda has to offer. Since I really liked my Honda CR-V, we test drove the new 2014 Honda CR-V (EX-L version) and Bob again patiently answered our questions while working us through the entire sales process. Bob was honest, very thorough, and worked with us in considering all options we wanted in the vehicle. Upon our request, he allowed us to speak to a sales manager we were comfortable working with throughout the "dreaded haggling process" we despise! The sales manager "Trustin Hampton" was pleasant, considerate, and cooperative; he worked with us in "sealing the deal" and we are so pleased with the end result! After we agreed on the vehicle, terms, and trade-in value, Bob and Trustin referred us to the dealer finance representative "Homer Hart" who efficiently handled our paperwork with a great finance rate while Bob worked with the rest of Airport Honda's team to have our new vehicle ready the same day. It was a long day, starting with our 9300am arrival at the dealership and leaving as satisfied customers in our new 2014 Honda CR-V at 5:30pm that evening. Our Kudos to the Airport Honda Team in Alcoa - HIGHLY RECOMMENDED!!! - we love our new Honda and appreciate the outstanding customer service we received from Bob, Trustin, Homer, and all other team members involved! More
Mr. Coffman was aware of our needs and price range before we arrived. The leg work was done ahead of time. He is honest and saves time by being a straight shooter right up front. Kevin knows the products wel we arrived. The leg work was done ahead of time. He is honest and saves time by being a straight shooter right up front. Kevin knows the products well along with the competition. Our family has used him for years. More
I have been purchasing cars for both work and personal for over 40 years and by far the best experiences I have had are with Airport Honda and Kevin Coffman. A must see if you have any car needs. for over 40 years and by far the best experiences I have had are with Airport Honda and Kevin Coffman. A must see if you have any car needs. More