Affinity RV Service, Sales & Rentals
Prescott, AZ
Is this your dealership?
Filter Reviews by Keyword
By Type
46 Reviews of Affinity RV Service, Sales & Rentals
Came in several months ago "to look". Decided what we wanted. We were contacted when a used trailer came. Cal and Chris were extremely helpful and "no pressure". Great walk through. Highly recomm wanted. We were contacted when a used trailer came. Cal and Chris were extremely helpful and "no pressure". Great walk through. Highly recommend doing business with Affinity. More
I'm in the market for an imagine 2250rk. I spoke to Chris, salesperson who was very polite; however I was very offended when Chris explained to me that his boss Jeff told him that no one was selling RV Chris, salesperson who was very polite; however I was very offended when Chris explained to me that his boss Jeff told him that no one was selling RVs at the price I shared with him from a RV dealer in Texas. While this was shared with me by Chris, I found this to be offensive since I'm a serious buyer and only stated the truth which I backed up with a text proving my statement. This RV dealership also wanted to charge a $400.0] plus admin. Fee. So bottom line is they want almost the same price for a 2019 as the other dealer for 2020. Outrageous! When I spoke to Jeff about my concern, he back peddled stating that i misunderstood! And that if i did post my concern that it would not be accurate. Sorry Jeff, but this is an accurate account of the event/statements. More
Great sales dept. but a xxxx poor service dept. Bought a 2020 Montana there and first trip out auto leveling crapped out. took back to them and it sat for 2 1/2 months with no work being done to it. After f 2020 Montana there and first trip out auto leveling crapped out. took back to them and it sat for 2 1/2 months with no work being done to it. After finally fixing it next trip out self leveling craps again this time rear jack also making a banging noise. I'm taking it to a different dealership to get job done right. More
Great experience This is my second purchase from affinity and the people and product are fabulous. I would recommend them to anybody who wants an rv or service. This is my second purchase from affinity and the people and product are fabulous. I would recommend them to anybody who wants an rv or service. More
Great Service Great experience. Cal, Price and Brian were very knowledgeable and helpful. Willie did an excellent job in orienting us to our new trailer. Thank you Great experience. Cal, Price and Brian were very knowledgeable and helpful. Willie did an excellent job in orienting us to our new trailer. Thank you Affinity Steve and Beryl Hart More
No pressure dealer We contacted Affinity RV because of their great prices, we were surprised at how customer service oriented they are. Kent was a no-pressure sales per We contacted Affinity RV because of their great prices, we were surprised at how customer service oriented they are. Kent was a no-pressure sales person that made the process easy. Once the deal was turned over to Sean in financing, we were scheduled quick and efficiently. Both guys were easy to contact and pleasant to speak with. The orientation prior to leaving the dealer made us feel comfortable with our new coach. Definitely would recommend. More
Buying a new RV We had a wonderful experience buying our new RV. From the start of looking, to buying and then to picking up, all staff were wonderful and very helpf We had a wonderful experience buying our new RV. From the start of looking, to buying and then to picking up, all staff were wonderful and very helpful. They took the stress of buying away! Each staff took their time with us and in the end, we drove away proud to be part of the Affinity family. More
Service Department Once again, Chris, in the service department, makes the extra effort to insure our needs are met. We're in our second purchase with Affinity, having Once again, Chris, in the service department, makes the extra effort to insure our needs are met. We're in our second purchase with Affinity, having gone from a 28 footer to a 40 plus footer, and can continue to say this dealership stands tall in customer service after sales. Thanks Chris and Affinity upper management for knowing what true customer service means. More
Happy Campers We appreciated the great warm and friendly team of workers that served us in purchasing a used 5th wheel. Thank you Clint, John, Sean, the receptioni We appreciated the great warm and friendly team of workers that served us in purchasing a used 5th wheel. Thank you Clint, John, Sean, the receptionist, and others for making the process comfortable and easy. You listened well and answered our questions in a way that we understood. We are happy campers! More
Amazing purchasing experience!!! We had an amazing experience with Paul Steele our sales guy, he was incredibly patient (5 hours patient), extremely informative and by the end of our We had an amazing experience with Paul Steele our sales guy, he was incredibly patient (5 hours patient), extremely informative and by the end of our experience, we left there feeling like family. During our sale, he walked us over to the service department where he and the entire team stayed after hours to complete our many requests, price checks, and installation requirements. We had a lot of laughs, but when it came down to business their customer service was top notch. If you are looking to buy a camper/travel trailer make sure you see the team at Affinity RV. You will not find a harder working team or dealership more committed to making sure you are happy with your purchase! More