Advantage Toyota Valley Stream - Service Center

More time 3 hrs/4 hrs But Not perfect work Very bad experience Very bad experience Very bad More

Horrible service long wait time, I went there for oil change a the service guy bring up all the issues that needed to fix on my vehicle. Telling me my vehicle is out of line. I declined that because my v change a the service guy bring up all the issues that needed to fix on my vehicle. Telling me my vehicle is out of line. I declined that because my vehicle is a brand new vehicle hardly driven only when I go on family trips. I have two other vehicles for daily use. He never put my vehicle on the wheel balancing system to determine if it out of line. After one hour on the waiting room he call me and said my air filter and cabin filter needs to change I told him I am here only for the oil change. He was ok I relay it. After 4 hours waiting I went an ask how long more do I have to wait. He was sitting in his office with the paperwork’s on his desk. When I received my vehicle my gloves compartment was hanging on one side other end was loose. Why when I had complementary service they did not request for these things to change or fix why on when my complementary service end? Totally see they trying to rip people off on spending money money on this that does not need to change. When I got home I look at the air filter they both are in good condition. Like I said I hardly use this car. I have two other vehicles for daily use. Total rip off poor service More

hello, I complained about noise and hum during 40-50 miles of grayness, but after warranty repairs the hum did not go away, the hum is still coming from under the car, I tried to explain to the employee miles of grayness, but after warranty repairs the hum did not go away, the hum is still coming from under the car, I tried to explain to the employee that it could be a wheel bearing, but unfortunately my appeal remained without attention More

It is falsely stated that tire rotation was performed even though it was not performed. How do you know? I marked on each tire and they did not even touch the lug nuts. even though it was not performed. How do you know? I marked on each tire and they did not even touch the lug nuts. More

Mr. Andy, Manager, Service Dept was very helpful as always. Service was done on time and staff were very courteous. always. Service was done on time and staff were very courteous. More

Everybody is nice and very friendly, always willing to help and get right to the point of the problem help and get right to the point of the problem More

I was Charged $150 for labor + Oil change for to basically do just an oil change no tire rotation And they didn’t top off the fluids. I called about it. The answering service had Andy returned my c basically do just an oil change no tire rotation And they didn’t top off the fluids. I called about it. The answering service had Andy returned my call The following day.. when I spoke to Andy. He had mentioned that the manager Xavier was on vacation & he would return my call the following week when he comes back from vacation that was two weeks ago. And I still didn’t get a phone call. This is not the first time this has happened, but this is the first time I’m complaining about it. I have been taking my car here for years now and the last two times it’s horrible. The service is downhill! More

I am always pleased when I come to this dealership for servicing. The staff is very helpful. servicing. The staff is very helpful. More

Excellent service all the employees were very helpful I will recommend to my friends to buy Toyota will recommend to my friends to buy Toyota More

After the service the computer was not reset, still showing that service is required. The sticker for next service was not updated. Which make me doubt if the service was actually executed showing that service is required. The sticker for next service was not updated. Which make me doubt if the service was actually executed More