Travis Cobbs
Travis Cobbs at Advantage Toyota Valley Stream

Travis Cobbs

Service Advisor

Advantage Toyota Valley Stream

400 W Sunrise Highway
Valley Stream, NY 11581

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4.3
369 Reviews
4.3

369 Reviews

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369 Reviews of Travis Cobbs

April 12, 2026

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Employee Rating

When I scheduled the service, I was told that the wait time would be approximately one hour. I arrived early, at which point I was informed that the wait time would be up to three hours. Following my inte More

by Ilona Sladek
Service Price Transparency
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Recommend Dealer
No
Apr 13, 2026

Advantage Toyota Valley Stream responded

We apologize for the extended wait time and for the miscommunication regarding your appointment. We understand how frustrating it is when expectations are not met, especially when it impacts your schedule. Your experience does not reflect the level of efficiency and communication we strive to provide. We appreciate your patience and your feedback, which will be used to improve our scheduling and service processes moving forward.

March 07, 2026

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Staff are friendly, courteous and communicate with customers throughout the service appointments. I highly recommend visiting Advantage Toyota Valley Stream. More

by negra1701
Service Price Transparency
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Recommend Dealer
Yes
Mar 07, 2026

Advantage Toyota Valley Stream responded

Thank you for recognizing our team’s friendly and clear communication during your Toyota RAV4 service. Travis and our technicians are glad to have earned your recommendation. We look forward to assisting you again.

December 28, 2025

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HI , Gemts ; service is done properly but time almost 3hrs for service which unbelievable . time of service to be considered .fully understand for the holidays and weather conditions . B.R More

by Mahmoud
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Angelina Parag

Dec 29, 2025

Advantage Toyota Valley Stream responded

Thank you for sharing your feedback, Mahmoud. We're glad to hear that your service was completed properly, and we appreciate your understanding regarding the holiday and weather conditions. Your comments about the wait time are valuable and help us better understand our customers' experiences.

December 09, 2025

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The was done on time and Akinm was able to explained every necessary thing to be done in my car ! Thank you 🙏🏽 More

by Mary Adeleke
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Akin Dixon

Dec 11, 2025

Advantage Toyota Valley Stream responded

Thank you so much for sharing your experience, Mary. We're delighted to hear that your service was completed on time and that Akinm was able to clearly explain everything about your vehicle. Your kind words are truly appreciated!

December 08, 2025

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Travis is one of hhe best advisors. My only complaint about the service was after waiting 3 hours for an oil change and inspection, they did not wipe off ghe crayon markings on my winds More

by peterskee
Service Price Transparency
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Recommend Dealer
Yes
Dec 10, 2025

Advantage Toyota Valley Stream responded

Thank you for sharing your feedback and for recognizing Travis's efforts. We appreciate your patience during your visit and understand how the crayon markings on your windshield could be an inconvenience. Your input helps us continue to improve the experience for all our customers.

November 23, 2025

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This dealer is convenient but not forthcoming in their price one must do their research before dealing with them More

by perzeepeach
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Shermica Malcolm

Nov 24, 2025

Advantage Toyota Valley Stream responded

We appreciate your perspective on pricing transparency and understand how important it is to feel fully informed during the car-buying process. Your insights help us better understand our customers’ expectations.

November 06, 2025

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Great service Travis was a great help. Customer service is execellent. Keep doing what you are doing More

by janjay64
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Recommend Dealer
Yes
Nov 07, 2025

Advantage Toyota Valley Stream responded

Thank you so much for sharing your positive experience and kind words about Travis and our team. It's wonderful to hear that our commitment to excellent customer service made a difference during your visit. Your feedback means a lot to us!

October 16, 2025

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This dealership is very organized and very professional. Everything was explained on how the process works. I am very pleased. More

by MIKE67
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Recommend Dealer
Yes
Oct 20, 2025

Advantage Toyota Valley Stream responded

Thank you for sharing your positive experience and for recognizing our team's organization and professionalism. We're glad to hear that the process was clearly explained and that you left feeling pleased. Your feedback is truly appreciated.

September 22, 2025

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Employee Rating

Great service you be in and out and they do good work on your car More

by KEVINDAWSON00
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Recommend Dealer
Yes
Sep 23, 2025

Advantage Toyota Valley Stream responded

Thanks for the great review! We’re glad to hear you had a smooth experience and that the team provided quick, quality service on your car. We appreciate your support and look forward to helping you again!

September 20, 2025

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Employee Rating

The service department always takes the time to explain everything they’re doing with my car. My service representative, James, makes sure I fully understand what’s being done—he’s very patient and answers More

by Gina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shermica Malcolm, Michael Sealys, Celine Zollinger , James Service Department, Ms Gipson Finance Department

Sep 22, 2025

Advantage Toyota Valley Stream responded

Thanks for the great review! We're glad to hear James and the rest of the Advantage Toyota team consistently provide clear communication and make you feel like part of the family. It’s always great to know you leave with a positive experience!

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