William Baumgardner
Service Advisor
Advantage Toyota Valley Stream
400 W Sunrise Highway
Valley Stream, NY 11581
Dealership Experience
5 yrs, 11 mos
Industry Experience
5 yrs, 11 mos
227 Reviews
Write a Review227 Reviews of William Baumgardner
June 02, 2024
Convenient location for me; East scheduling; they do good work in a timely manner; friendly staff work in a timely manner; friendly staff More
Other Employees Tagged: Erinson Duran
May 23, 2024
I like that dealership. It is always a great experience. I go back all t It is always a great experience. I go back all t More
Other Employees Tagged: Andy Zollinger, Xavier Ascencio, Frantz Casimir, Travis Cobbs, Akin Dixon, Margie Bonel, Celine Zollinger
May 20, 2024
This was my first time at this location and everyone was friendly and professional. William explained everything to me and also showed me the issue of my car. friendly and professional. William explained everything to me and also showed me the issue of my car. More
May 17, 2024
never answer the question when I made appointment and I tell them what ever I need they never give me support even I bought the new car here even I paid more than 3000 dollars for Toyota care nothing can d tell them what ever I need they never give me support even I bought the new car here even I paid more than 3000 dollars for Toyota care nothing can do for me More
Other Employees Tagged: Andy Zollinger, Xavier Ascencio, Frantz Casimir, Travis Cobbs, Akin Dixon, Margie Bonel, Celine Zollinger
May 11, 2024
I told him I needed to change oil and battery he offered to change Trans oil which comes up to over $700 w/ engines oil. He forgot to changed battery. on my way home car shuts off at the light. I had to ret to change Trans oil which comes up to over $700 w/ engines oil. He forgot to changed battery. on my way home car shuts off at the light. I had to returned for battery and pays over $200 extra... VERY UNPROFESIONAL More
April 25, 2024
From the moment I drove into the service drive, I was greeted by a bubble girl. She said her name was Celine and she would be helping me. I was new to the place, and she made it so seamless on what to do greeted by a bubble girl. She said her name was Celine and she would be helping me. I was new to the place, and she made it so seamless on what to do and where to go. She sat me down, told me the exact services I’m getting, checked for recalls, and advised me how long, which she said under a hour. I got my car back in 47 minutes, and also was provided with a multipoint inspection with my paperwork, love that it tells me everything that is green. I saw the valles and they said the car would be right up, which 30 seconds later it was up and taking plastic off, which is so nice to stay clean. celine is an asset to the dealership and I won’t be going to anyone else but her. I can’t wait to see her in 5 months for my next service checkup! Thank you everyone at Toyota. More
Other Employees Tagged: Andy Zollinger, Shermica Malcolm, Xavier Ascencio, Tom Coppola, Frantz Casimir, Celine Zollinger, Ross Finkelstein, Jermaine West
March 31, 2024
Veryprofessional and respectuous staff, good level technic,wait room awsome. Price acceptable, high level of security for your car. Staff pay attention to customerd, customers look satisfied. technic,wait room awsome. Price acceptable, high level of security for your car. Staff pay attention to customerd, customers look satisfied. More
Other Employees Tagged: Andy Zollinger, Xavier Ascencio, Frantz Casimir, Travis Cobbs, Akin Dixon, Margie Bonel, Celine Zollinger
March 24, 2024
Basil was incredibly helpful, knowledgeable, and an excellent communicator. The entire experience was easy and enjoyable. I would highly recommend this location excellent communicator. The entire experience was easy and enjoyable. I would highly recommend this location More
Other Employees Tagged: Andy Zollinger, Basil Rabie, Celine Zollinger