Advantage Toyota Valley Stream - Service Center

I had an unfortunate experience at the dealership when my loaner vehicle wasn’t ready, leading to a 2-hour wait causing me to miss my son’s appointment. The service advisor was unhelpful, lacked compassion, loaner vehicle wasn’t ready, leading to a 2-hour wait causing me to miss my son’s appointment. The service advisor was unhelpful, lacked compassion, and failed to provide timely updates—I had to call for information myself. This was disappointing, especially since I’ve previously received great service from the same dealership. While I believe this was an isolated incident, it certainly fell short of the high standard I had come to expect. I hope they address these issues to prevent similar frustrations for future customers. More

Advantage Toyota of Valley Stream will be my permanent service location. Excellent service great customer service. service location. Excellent service great customer service. More

Andy was amazing in his knowledge and explaining all issues of the car service to me. issues of the car service to me. More

It wonderful that I got quick service and supervisor was very much friendly and helpful. Appriciate for your service. very much friendly and helpful. Appriciate for your service. More

I’m always taken care of and notified thoroughly when I pay a visit to Advantage Toyota. Thank you. pay a visit to Advantage Toyota. Thank you. More

I’m satisfied with the service i got at Toyota Advantage, would love to get again would love to get again More

I love Advantage Toyota and Valley stream. My adviser Andrew always gives me the best service for my Toyota. Two thousand and eight highland friendly professional an honest My adviser Andrew always gives me the best service for my Toyota. Two thousand and eight highland friendly professional an honest More

William was extremely rude and disrespectful. He blamed me for having an "unfixable" problem and disrespectful towards my brother who he was talking with on the phone. I would recommend going to He blamed me for having an "unfixable" problem and disrespectful towards my brother who he was talking with on the phone. I would recommend going to any other mechanic instead of this xxxxxxx. It blows my mind how someone can work in a customer service job and be this stuck up and rude. More

Mucho tiempo para hacer el mantenimiento al vehículo me tocó esperar 3 horas por un cambio de aceite tocó esperar 3 horas por un cambio de aceite More

Margie did bare minimum. when car was finished she just called name and said paperwork was at cashier,no goodbye or thank you. Also car close to 36000 miles no advice or offer when car was finished she just called name and said paperwork was at cashier,no goodbye or thank you. Also car close to 36000 miles no advice or offer service to extend.Had to ask Akin who told me to go to finance when they open to talk about a extended warranty and I needed to before I hit 36k More