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Advantage Toyota Valley Stream - Service Center

Valley Stream, NY

4.2
2,954 Reviews

2,954 Reviews of Advantage Toyota Valley Stream - Service Center

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November 24, 2024

I did not like the fact that I had to spend 2 day at 6 hours a piece before they figured out what was wrong with my 25 sequoia ……..but next day they got they got the problem solved..so I’m very happy now More

by jdaniels404
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Baumgardner
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 24, 2024

Always welcoming the car taken quickly. Friendly reception. Third time leasing Toyota. Will be back for next appointment More

by suie8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Baumgardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 24, 2024

I am going to call you. I had a terrible service experience, particularly with your service advisor James Dussap! Might even be the worst experience ever ( I’m 71). He is More

by jsb167783
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Xavier Ascencio
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Dussap.. ZERO STAR RATING
November 24, 2024

The service advisor was professional and polite. The service on my vehicle was quick, and the service team, including the receptionist were great. More

by Devoted2aT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Celine Zollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 24, 2024

Andy was very pragmatic and straightforward in his suggestions on servicing my vehicle, I would only recommend Andy and William in the service department More

by BillyO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Zollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 22, 2024

It was a good experience for us when we went there. the service is good More

by HYAKRIS26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Hussain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frantz Casimir
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 19, 2024

Andy was very pleasant as always, my vehicle was ready in about 1/12 hour More

by MOHINIDINDIAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Zollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Baumgardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 19, 2024

Made sure everything went well for when I brought my car in for service great customer service More

by phillip_martino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Cobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 18, 2024

The service department is awesome. Travis kept me informed with the entire process". Thank you! More

by J Maldonado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Ocasio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Cobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 17, 2024

I waited 7 hours on Monday to be told they would have to order the part. Then I got a text on Friday stating come pick up your car at 4. I called and said I was told I would be called once the part came in More

by Daphne.Newell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Travis Cobbs
2.0
This rating includes all reviews, with more weight given to recent reviews.
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