Advantage Toyota Valley Stream

When I arrived, I was greeted by the assistant who promptly directed me to Akin. He answered all of my questions and assured me that the vehicle would be completed in a timely fashion. Indeed, it was promptly directed me to Akin. He answered all of my questions and assured me that the vehicle would be completed in a timely fashion. Indeed, it was completed before the anticipated time. More

Service was fine. However, it took 3 tries to correct an air conditioning problem after a service was done in April 2024 to top off all fluids and overall general ser However, it took 3 tries to correct an air conditioning problem after a service was done in April 2024 to top off all fluids and overall general service. Air conditioner started acting up subsequently for no apparent reason. On 6-25-24 Air conditioner was recharged taking care of the problem. Mr. Baumgardner was very professional and explained all options. More

More time 3 hrs/4 hrs But Not perfect work Very bad experience Very bad experience Very bad More

Horrible service long wait time, I went there for oil change a the service guy bring up all the issues that needed to fix on my vehicle. Telling me my vehicle is out of line. I declined that because my v change a the service guy bring up all the issues that needed to fix on my vehicle. Telling me my vehicle is out of line. I declined that because my vehicle is a brand new vehicle hardly driven only when I go on family trips. I have two other vehicles for daily use. He never put my vehicle on the wheel balancing system to determine if it out of line. After one hour on the waiting room he call me and said my air filter and cabin filter needs to change I told him I am here only for the oil change. He was ok I relay it. After 4 hours waiting I went an ask how long more do I have to wait. He was sitting in his office with the paperwork’s on his desk. When I received my vehicle my gloves compartment was hanging on one side other end was loose. Why when I had complementary service they did not request for these things to change or fix why on when my complementary service end? Totally see they trying to rip people off on spending money money on this that does not need to change. When I got home I look at the air filter they both are in good condition. Like I said I hardly use this car. I have two other vehicles for daily use. Total rip off poor service More

Mr. Andy, Manager, Service Dept was very helpful as always. Service was done on time and staff were very courteous. always. Service was done on time and staff were very courteous. More

hello, I complained about noise and hum during 40-50 miles of grayness, but after warranty repairs the hum did not go away, the hum is still coming from under the car, I tried to explain to the employee miles of grayness, but after warranty repairs the hum did not go away, the hum is still coming from under the car, I tried to explain to the employee that it could be a wheel bearing, but unfortunately my appeal remained without attention More

It is falsely stated that tire rotation was performed even though it was not performed. How do you know? I marked on each tire and they did not even touch the lug nuts. even though it was not performed. How do you know? I marked on each tire and they did not even touch the lug nuts. More

This was the best experience I had at Toyota with a financial agent. Jessica was pleasant and explained everything so well. I finally understand this process so much better. Thank you! financial agent. Jessica was pleasant and explained everything so well. I finally understand this process so much better. Thank you! More

I had a pleasant experience at this dealership. Samuel was attentive and knowledgeable about the car I wanted. It took a while to pick out a car that suited us, but managed to find one. Hoping t Samuel was attentive and knowledgeable about the car I wanted. It took a while to pick out a car that suited us, but managed to find one. Hoping to return and conduct business again soon. More

Basil is a very professional sales person. He went out of his way to make sure I was able to get the car I asked for.. He went out of his way to make sure I was able to get the car I asked for.. More