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Advantage Chevrolet of Hodgkins - Service Center

Hodgkins, IL

4.4
2,023 Reviews

2,023 Reviews of Advantage Chevrolet of Hodgkins - Service Center

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March 16, 2024

I had a check engine light on, and had to take car to the Dealer. I dread taking my car in to the Dealer, because they always find something expensive that has to be replaced, but not this time. I arrived e More

by JMAZ200
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio Andrade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2024 -

Advantage Chevrolet of Hodgkins responded

It is wonderful to hear that our team was able to provide you with a great experience! I really appreciate this feedback and I will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact me. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

March 16, 2024

I am so very pleased with the professional service provided by Jeffrey Serwas and the entire Advantage Chevrolet of Hodgkins service team. I live in Naperville/Aurora area yet I consciously chose to h More

by vickimarie_y
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Krystal Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felipe Alfaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sergio Andrade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffrey Serwas, Service Consultant
Mar 19, 2024 -

Advantage Chevrolet of Hodgkins responded

Vicki, thank you for leaving us this review. I am happy to hear that you were pleased with the service you received from Advantage Chevrolet of Hodgkins. If there is anything more that I can do, please come back and see us again. Take care! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

March 16, 2024

Always very courteous and not pushy when it comes to services that are recommended on your car. More

by KBURT911
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Jaeger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Owen Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2024 -

Advantage Chevrolet of Hodgkins responded

It is great to hear about your recent service experience. I will certainly pass on your feedback to our team as they will be happy to hear it! I look forward to working with you again in the future! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

March 14, 2024

Five star service beginning in 2017 with the purchase of my vehicle and each visit since that time. More

by BOBBIEMOORE59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felipe Alfaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Owen Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2024 -

Advantage Chevrolet of Hodgkins responded

Bobbie, thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

March 14, 2024

Owen is always very helpful, polite and is also very knowledgeable. Everything is explained very well and I leave satisfied More

by giovannilucero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Owen Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2024 -

Advantage Chevrolet of Hodgkins responded

Hello Giovanni, and thank you for your kind words! Owen is a great asset and we are glad to hear he provided an excellent experience for you. We thank you again and we look forward to servicing you again in the future! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

March 12, 2024

The delerership has been helpful. The services department has been thorough and friendly. Thank you. More

by ENGLISH730
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felipe Alfaro
4.0
This rating includes all reviews, with more weight given to recent reviews.
denise Visvardis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2024 -

Advantage Chevrolet of Hodgkins responded

Thank you for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at Advantage Chevrolet of Hodgkins. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

March 12, 2024

Second consecutive year I worked with Owen. I will request him next time. Annual maintenance went perfectly. Work was completed ahead of schedule. I received a video of my car inspection. (on More

by Bob K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julia Harskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Neighbors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paula Sikirica
5.0
This rating includes all reviews, with more weight given to recent reviews.
Owen Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Olga Meza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Heeney
Mar 15, 2024 -

Advantage Chevrolet of Hodgkins responded

Bob, it’s great to know that Owen provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

March 11, 2024

Brought in the vehicle for an issue with safety features. Owen kept me updated, and the techs did what they could to get the vehicle back to normal. Appreciate the work they did. More

by bml052507
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Owen Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2024 -

Advantage Chevrolet of Hodgkins responded

Thank you for your review! I'm glad to hear that you had a positive experience with our service team and that your vehicle is running smoothly. Please let us know if you have any questions about the work that was done. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

March 11, 2024

Felipe Alfaro is the best! Was very helpful and informative. I have been to many repair shops and no one else compares. More

by HHPRESS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felipe Alfaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2024 -

Advantage Chevrolet of Hodgkins responded

Thank you for taking the time to write about your experience with us! At Advantage Chevrolet of Hodgkins, we work very hard to provide each of our customers with a personalized and hassle-free experience. I am happy we were able to exceed your expectations. Don't hesitate to contact us if there is anything else we can do for you. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

March 11, 2024

Carolina kept me informed at all time about my cars needs. Everyone is very attentive and professional. More

by chela91mac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carolina Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felipe Alfaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2024 -

Advantage Chevrolet of Hodgkins responded

Thank you for your kind words. I'm very happy to hear that Carolina was so attentive during your visit to our dealership and that they gave you some insight on your issue! You learn something new every day! Thank you again and we look forward to working with you again in the future! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

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