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Advantage Chevrolet of Hodgkins - Service Center

Hodgkins, IL

4.4
2,021 Reviews

2,021 Reviews of Advantage Chevrolet of Hodgkins - Service Center

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June 04, 2024

My truck has a problem on the screen and they already checked it three times and they don’t fix the problem. More

by djdanielguzman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Patryk Wyrazik
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2024 -

Advantage Chevrolet of Hodgkins responded

Thank you for sharing your feedback with us. Please reach out to me directly so we can work together to address and resolve this issue to your satisfaction. I appreciate your understanding and look forward to assisting you further. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

June 04, 2024

Owen, my service advisor and Nathen the technician were very professional, friendly and efficient. Good experience. More

by Selmaan
Recommend Dealer
Yes
Employees Worked With
Owen Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2024 -

Advantage Chevrolet of Hodgkins responded

Thank you for your professionalism and friendliness during your recent service visit at Advantage Chevrolet of Hodgkins. I am delighted to hear about your positive experience and look forward to welcoming you back in the future. Drive safely! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

June 03, 2024

Dealership is excellent when it comes to car services. Been taking my car there for the last 6 years with no issues. More

by sleepy01lh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felipe Alfaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Owen Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2024 -

Advantage Chevrolet of Hodgkins responded

Thank you for sharing your positive experience with us! I appreciate your loyalty over the past 6 years and I am delighted to have provided you with excellent car service. Please do not hesitate to reach out if you need anything in the future. See you next time! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

June 03, 2024

Outstanding job once again. I live in indiana and i drive all the way to Advantage to get my car serviced. Thank you 😊 More

by HARDINANTHONY0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Bocchiere
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Cecala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felipe Alfaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Owen Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2024 -

Advantage Chevrolet of Hodgkins responded

Thank you for making the trip from Indiana to Advantage Chevrolet of Hodgkins for your car service! I appreciate your loyalty and trust in us. Safe travels, and I look forward to serving you again in the future! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

June 03, 2024

Love this dealer's service center. Easy to schedule appointments, staff is super nice and knowledgeable. They make me feel like a valued customer. More

by astro102
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carolina Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Owen Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2024 -

Advantage Chevrolet of Hodgkins responded

Thank you for the kind words about Advantage Chevrolet of Hodgkins! I am thrilled to hear that you had a positive experience with our service center. Our team works hard to provide top-notch service and make every customer feel valued. I appreciate your feedback and look forward to serving you again in the future. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

June 03, 2024

Jeffery in service provided exceptional customer service and Emmanuel friendly customer service it was such a pleasure getting all of my car needs taken care of I love this dealership it’s very family orien More

by Meyacca30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffery in Service and Emmanuel
Jun 06, 2024 -

Advantage Chevrolet of Hodgkins responded

Thank you for the positive review! I'm glad to hear that Jeffery and Emmanuel provided exceptional and friendly service during your visit at Advantage Chevrolet of Hodgkins. I strive to offer a family-oriented environment with top-notch service for all your car needs. I appreciate your feedback and look forward to welcoming you back in the future. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

May 30, 2024

Exceptional Service, I really appreciate being treated with priority and having all my issues addressed. More

by gmvoice3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patryk Wyrazik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cynthia Tena
May 31, 2024 -

Advantage Chevrolet of Hodgkins responded

Thank you for recognizing our exceptional service at Advantage Chevrolet of Hodgkins. We are glad to have addressed all your concerns promptly and made you feel like a priority. If there is anything we can do to make your experience 5-star worthy, please don't hesitate to reach out to me. We value your feedback and look forward to assisting you again in the future. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

May 30, 2024

The work was done throughly; oil change, tire rotation. removal of a nail in the tire, and 2 recalls. More

by bernie.mchale
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey
Jun 01, 2024 -

Advantage Chevrolet of Hodgkins responded

I appreciate you taking the time to share your positive experience with Advantage Chevrolet of Hodgkins. It's great to hear that our team provided you with thorough service, including an oil change, tire rotation, nail removal, and addressing recalls. I look forward to serving you again in the future! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

May 28, 2024

The instructions for “drop box” use were very confusing. Even the person who made my appointment wasn’t sure about the procedure. After I received a text asking me to reschedule my “missed appointment” I ca More

by patathern
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Owen Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024 -

Advantage Chevrolet of Hodgkins responded

Thank you for sharing your feedback with us. I appreciate your detailed account of your experience at Advantage Chevrolet of Hodgkins. We regret to hear about the confusion and challenges you faced regarding the drop box procedure and the warranty work on your Ram 1500, though I am glad to know that Owen and Rich provided you with detailed explanations and respectful service. Please reach out to me directly so I may learn more about your experience with us. Thank you and I hope to hear from you soon. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

May 28, 2024

Came in for an oil change and it took almost two hours. Fortunately they have coffee and snacks. More

by dean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Carolina Wetzel
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024 -

Advantage Chevrolet of Hodgkins responded

Thank you for sharing your feedback, Dean. I appreciate you visiting us for an oil change at Advantage Chevrolet of Hodgkins. We understand the inconvenience caused by the wait time, though we're glad you enjoyed our amenities. Your time and satisfaction are important to us, and we'll strive to improve our service efficiency. If you'd like to discuss your experience further, please feel free to reach out to me directly. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

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