Advantage Chevrolet of Hodgkins - Service Center
Hodgkins, IL
2,021 Reviews of Advantage Chevrolet of Hodgkins - Service Center
My truck has a problem on the screen and they already checked it three times and they don’t fix the problem. checked it three times and they don’t fix the problem. More
Owen, my service advisor and Nathen the technician were very professional, friendly and efficient. Good experience. very professional, friendly and efficient. Good experience. More
Dealership is excellent when it comes to car services. Been taking my car there for the last 6 years with no issues. Been taking my car there for the last 6 years with no issues. More
Outstanding job once again. I live in indiana and i drive all the way to Advantage to get my car serviced. Thank you 😊 I live in indiana and i drive all the way to Advantage to get my car serviced. Thank you 😊 More
Love this dealer's service center. Easy to schedule appointments, staff is super nice and knowledgeable. They make me feel like a valued customer. Easy to schedule appointments, staff is super nice and knowledgeable. They make me feel like a valued customer. More
Jeffery in service provided exceptional customer service and Emmanuel friendly customer service it was such a pleasure getting all of my car needs taken care of I love this dealership it’s very family orien and Emmanuel friendly customer service it was such a pleasure getting all of my car needs taken care of I love this dealership it’s very family oriented and you get top notch service everytime it’s not just a sale. Thank you advantage Chevy in Hodgkins More
Exceptional Service, I really appreciate being treated with priority and having all my issues addressed. with priority and having all my issues addressed. More
The instructions for “drop box” use were very confusing. Even the person who made my appointment wasn’t sure about the procedure. After I received a text asking me to reschedule my “missed appointment” I ca Even the person who made my appointment wasn’t sure about the procedure. After I received a text asking me to reschedule my “missed appointment” I called to inquire how that was possible since I dropped my truck off that morning. For hours after my missed appointment they FINALLY located my truck that was parked right by the service entrance. After all that nonsense they couldn’t fix the truck they sold me because they can’t do warranty work on a Ram 1500. Having said all that, Owen was able to speak to me like an adult, explained everything in detail and was very respectful. Nothing even close can be said for the mean person who took the initial call. Whoever that person is should NOT be in customer service. Constantly interrupting me when answering their questions, talking down to me - totally unacceptable. Owen and Rich in the service department are the bright spots here. More
Came in for an oil change and it took almost two hours. Fortunately they have coffee and snacks. Fortunately they have coffee and snacks. More