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Advantage Chevrolet of Hodgkins - Service Center

Hodgkins, IL

4.5
2,194 Reviews

2,194 Reviews of Advantage Chevrolet of Hodgkins - Service Center

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July 11, 2025

I asked for a couple additional things to be looked at and they were not even touched when something is asked to be looked at and used car or new car bought from the facility. It should be done. More

by brendamiller9733
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Salcido
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2025 -

Advantage Chevrolet of Hodgkins responded

Thank you for sharing your experience with us, Brenda. I appreciate your feedback regarding the additional items you requested to be looked at. At Advantage Chevrolet of Hodgkins, we strive to meet all of our customers' needs and standards. Please feel free to reach out to me directly so we can discuss your concerns further. Thank you for choosing us, and we hope to hear from you soon! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

July 10, 2025

I strongly want to thank Luis portables for being aggressive at getting me this beautiful 2025 Chevy trax Lt. I also want to reach to all staff that Luis sold me 2 cars One for and another for my wif More

by Chevy Dealer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fabian Murillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2025 -

Advantage Chevrolet of Hodgkins responded

Thank you, J! I am glad that Luis and our team at Advantage Chevrolet of Hodgkins were able to assist you and your wife in getting your beautiful 2025 Chevrolet Trax LT. We appreciate your feedback and recommendation. We look forward to seeing you again for your next vehicle purchase. Sincerely, Mo Muhsen General Manager mmuhsen@advantagedealer.net 708-215-2403

July 05, 2025

I go to Advantage of Hodgkins strictly because of the service that Carolina provides. Carolina is the only advisor that I will see when having my vehicle serviced. She ensures that my vehicle is serviced More

by matthew.mahoney1982
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carolina Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Owen Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2025 -

Advantage Chevrolet of Hodgkins responded

Thank you so much for your wonderful review, Matthew! I'm thrilled to hear that Carolina has consistently provided you with exceptional service at Advantage Chevrolet of Hodgkins. It's great to know that her thoroughness and professionalism have made your experience worth the drive, even with other dealerships closer to home. We appreciate your feedback and look forward to continuing to serve you and your vehicle needs in the future. Thank you for choosing us! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

July 02, 2025

I am very pleased with the service we got on Saturday, 6/28, we have bought numerous vehicles from there and were always taken care of very well and we appreciate that type of service. More

by lisagraczyk67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Hurtado
5.0
This rating includes all reviews, with more weight given to recent reviews.
denise Visvardis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2025 -

Advantage Chevrolet of Hodgkins responded

Thank you for your wonderful review! We’re thrilled to hear about your positive experience at Advantage Chevrolet of Hodgkins. It's great to know that you have consistently received outstanding service during your visits. We truly appreciate your loyalty and look forward to assisting you again in the future! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

July 02, 2025

I have purchased three vehicles here in the past 11 years. I always bring my cars back here for Maintenance and Service. The employees here are very friendly and professional, they always make me feel More

by mackowiak.ka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Mack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carolina Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felipe Alfaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Serwas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2025 -

Advantage Chevrolet of Hodgkins responded

Thank you for your wonderful review! I truly appreciate your loyalty over the years and am thrilled to hear that you consistently feel welcomed and respected at Advantage Chevrolet of Hodgkins. Our team is dedicated to providing friendly and professional service, and it’s great to know that our efforts make a positive impact on your experience. We look forward to assisting you with your vehicles for many more years to come! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

June 30, 2025

I'm always happy when I come there for a oil change and the service and the employees are always smiling ,⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ More

by philton9143
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio Andrade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2025 -

Advantage Chevrolet of Hodgkins responded

Thank you so much for your wonderful review, Philton! We're delighted to hear that you consistently have a positive experience during your oil changes at Advantage Chevrolet of Hodgkins. Our team takes pride in providing great service with a smile. We look forward to welcoming you back next time! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

June 30, 2025

Carolina was absolutely the best person I've ever dealt with at a dealership. I've never received that kind of service and care before. She is a professional, she is helpful, she actually cares, and she f More

by Leigh
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carolina Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2025 -

Advantage Chevrolet of Hodgkins responded

Thank you so much for your kind words, Leigh! We truly appreciate your feedback and are pleased to hear about your positive experience with Carolina at Advantage Chevrolet of Hodgkins. It’s wonderful to know that she provided such exceptional service during the recall of your truck. We look forward to assisting you with your future purchases and greatly appreciate your referrals. Thank you for choosing us! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

June 27, 2025

Emily is WORTHLESS. Work seems to be done well. But when your only connection to service is a representative who refuses to return calls or have the car ready when she p More

by BOBGRAFER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Emily Salcido
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2025 -

Advantage Chevrolet of Hodgkins responded

Thank you for sharing your feedback, Bob. I understand your experience with our service department was not satisfactory, and I appreciate you bringing this to our attention. It’s important for us to ensure that our customers receive timely communication and accurate service. If you would like to discuss this further, please reach out to me directly at Advantage Chevrolet of Hodgkins. We value your input and are committed to improving our processes. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

June 26, 2025

3 times I came in, saying every time I apply the brakes, the steering while shakes, so instead of checking out the brakes, you decided to replace parts that had nothing to do with the brakes. I had to take More

by 70dzrhaq
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Felipe Alfaro
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2025 -

Advantage Chevrolet of Hodgkins responded

Thank you for sharing your experience with us. I understand your frustration regarding the issues with your vehicle’s brakes and the repairs made at Advantage Chevrolet of Hodgkins. We appreciate your feedback as it helps us improve our service. To discuss your concerns further, I encourage you to contact me directly so I can look into your situation further. Thank you for bringing this to our attention. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

June 26, 2025

Great dealership and customer service,wait time was not long. I have been coming here for 4 years always Great experience More

by MORALESDAVID26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Serwas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2025 -

Advantage Chevrolet of Hodgkins responded

Thank you so much for your feedback, David! I appreciate your loyalty to Advantage Chevrolet of Hodgkins over the past four years. It’s great to hear that you consistently have a great experience and that our customer service meets your expectations. We look forward to seeing you again soon. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

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