Acura of Westchester

My experience at Acura of Westchester was a pleasant one with no comparison to other Acura dealerships I’ve visited. I was in the market for the new 2012 Acura TL. The sales person I dealt with was Brianna with no comparison to other Acura dealerships I’ve visited. I was in the market for the new 2012 Acura TL. The sales person I dealt with was Brianna Tozzo who was a delight. She had a very good service attitude and seemed to effortlessly enjoy serving her customer and representing her company. There were no scripted sales pitches and she carried herself like a person, not a robot. She was very structured in her approach. At the beginning, Brianna made her presence known, but was not overly aggressive. She showed she was in charge and if needed, she would be the go to person. I made numerous trips to Acura of Westchester and Brianna was always well informed of the latest in the world of Acura. She had knowledge of newest vehicles to come in, improvements made compared to the older models and she was sharp when going over vehicle rates. She also always referred to me by name and focused on my needs rather than what I didn’t want. Indirectly, she seemed to try to make my experience better with every visit - That’s something I didn’t experience at other Acura dealerships. One dealership that I visited didn’t have one sales person ask if I needed help, another had a sales person that didn’t have any answers. Brianna was helpful in my decision making process by giving helpful suggestions with my interest at mind and not her personal interest and always asked for feedback. Acura of Westchester was able to get me the car I wanted, in the price range I wanted to be. Even after my deal was finalized, I was kept in the loop. Brianna kept in contact keeping me constantly informed up until time of vehicle pickup and followed up with a thank you phone call a day after (very appreciated!). Overall, Acura of Westchester maintained an atmosphere of excellence. All staff worked together and showed that anything less than the best was unacceptable. Thank you More

I felt extremely comfortable and did not feel pressured to purchase the car. He was a very respectful and helpful sales man who was very knowledgeable about the products he was selling. He was organized a to purchase the car. He was a very respectful and helpful sales man who was very knowledgeable about the products he was selling. He was organized and took the time to help me program my car. I would highly recommend him to others. More

There was some contention between me and the salesperson, but we managed to work it out. In the end I got the car I wanted at a price that I was ok with, which is why I went there. What more could you ask f but we managed to work it out. In the end I got the car I wanted at a price that I was ok with, which is why I went there. What more could you ask for? More

By far in over 40 years of buying car's this was the worst experience I have ever encountered. I was lied to by the Manager- Tony DellaPietro and The Finance Director-Alex Piccirillo. Both lied to m worst experience I have ever encountered. I was lied to by the Manager- Tony DellaPietro and The Finance Director-Alex Piccirillo. Both lied to me about my finance rate. Originally they told me it was a certain rate. Then I go into Alex and he tells me the rate was now a lower rate. Thought that would make me happy. And it did at the time. I then learned from my a friend at Honda Financial that they lied to me. The rate was significantly lower then Alex told me. They also lied to Honda Financial telling them I was going to put down more money then I said I was. By doing this the dealer makes more money charging me a higher finance rate vs the lower rate I actually qualified for. Again, please know I found this out from a friend at Honda Financial - as I had a bad feeling about this dealership - but wanted the car Bottom line- ended up buying the car at another dealership who was honest from the outset. More

It was a very pleasant and easy experience to lease my new MDX. i didnt have to do any paperwork, everyone was very friendly and i had my car in 24 hours. I would highly. i have already recomended A new MDX. i didnt have to do any paperwork, everyone was very friendly and i had my car in 24 hours. I would highly. i have already recomended Acura of Westchester to many friends. THis is my 4th car lease with them. Ken Hicks is a terrific General Manager. More

The sales consultant was excellent, and made the whole experience excellent. He was in contact with my father and responded immediately to all my fathers emails. He worked out a deal with my father, so th experience excellent. He was in contact with my father and responded immediately to all my fathers emails. He worked out a deal with my father, so that I could get the car I desired. After reviving the car, it was washed and the sales consultant showed me everything in the car along with setting up everything in the car. He made the process easy. After all the paper work was complete, I left with the car after 45 minutes. I am extremely happy with the experience and my brand ew car. Thanks Acura! More

I am a returning customer thanks to Brianna. She helped me into my new lease and the process was quick and painless. I would recommend this dealership to anyone if they are in the market for a new car. Bri me into my new lease and the process was quick and painless. I would recommend this dealership to anyone if they are in the market for a new car. Brianna is the best! She will go above and beyond to meet your needs. She is truly a genuine and kind person to have as you sales rep. Thank you Brianna! More

I went to Acura of Westchester. As i walked in i met Brianna. She was bubbly and had a positive vibe when I walked in. I was comfortable test driving the cars and picking out what style i wanted. Briann Brianna. She was bubbly and had a positive vibe when I walked in. I was comfortable test driving the cars and picking out what style i wanted. Brianna made my family and myself feel like family. I am happy with my choice of the tsx. Thanks guys -Lena More

Richard Link is a friendly, down to earth salesperson. My husband and I felt comfortable with him and felt he was trustworthy. He offered his help with a very nice attitude from the minute we met him. We wer husband and I felt comfortable with him and felt he was trustworthy. He offered his help with a very nice attitude from the minute we met him. We were happy to buy a car from him. He even offered to help me in the future with any problems. More

Was looking for a brand new Acura. Went to about three dealerships, Acura Of Westchester stood out in almost every aspect. The dealership had a high level of professionalism and made me feel right at home dealerships, Acura Of Westchester stood out in almost every aspect. The dealership had a high level of professionalism and made me feel right at home. Employees were all great, I highly recommend Brianna Tozzo. She worked out every little problem I had and got me an amazing price on the perfect car for me. More