Acura of Peoria

Acura of Peoria was super easy to work with in our search for anew vehicle. Jorge was amazing and fun to work with. We are so pleased in the service we received. What started for us as a daunting task of fi for anew vehicle. Jorge was amazing and fun to work with. We are so pleased in the service we received. What started for us as a daunting task of finding a new vehicle, turned into an enjoyable experience working the Jorge and Acura of Peoria!! More

Been a five year customer of this dealership and have received great service, except in this one instance. I also have a great service advisor in Cesar Castillo and that's why I continued to service my v received great service, except in this one instance. I also have a great service advisor in Cesar Castillo and that's why I continued to service my vehicles here for many years. In the past five years have spent nearly $20K servicing and repairing (body shop) both my Acura TLX and MDX both SH-AWDs. In May 2026, I purchased new tires for my TLX that had to be ordered. After installation, I was shocked that I had received two new 2026 tires and two 2024 dated tires and immediately mentioned this at the service level. This was what was ordered?? After a review I made, I talked with service manager and with no follow up received, I also contacted American Honda. Service dept says this installation is ok and American Honda informed me to contact dealer (purpose of this review). So nothing changed. Service dept said the 2024 tires were new. OK, but I didn't pay for 2- 2yr old "new" stored inventory tires that continue to age. I paid for 4 new tires (two that I did receive). A new set of four tires with 3 different DOT manufacturing dates that are many months to a over a year apart! Doesn't make any sense for a SH-AWD vehicle or even in the heat of AZ. This is the second set of tires I purchased at this dealer for my TLX and also purchased one set of tires here for my MDX and this didn't happen on my first two sets for each vehicle. I have continually purchased Honda vehicles since 1984 and Acura's since 1998 (at least 15 vehicles min total) and always serviced them at respective dealers, so I am very familiar with the Honda/Acura service levels. At this dealer, they have always been friendly especially that I was a continuing customer and they did do a good job. However, when I brought what I considered to be a valid complaint; it went nowhere. Have dealt with many dealers for years in FL, CA and now 2 in AZ and have always expected (and received) a high standard of service (and I am ok in paying for that). But don't feel that this time that was met. Once the 2024 tires age out after 5yrs post DOT date (in AZ), its recommended all tires be replaced on a SH-AWD vehicles. At 6K miles driven per year, all four tires would have to be replaced at 18K mi instead of my normal 30k. BTW, service dept. mentioned to me that DOT is not the sole measure of changing out tires...OK but the literature I was given only states the exceeding 5yr DOT date for recommending that my existing tires be replaced (in the AZ heat; I believe that). My MDX is due for new tires soon; not going to happen here. Its a shame that 5yrs of very good service gets tainted by just one incident of getting new tires and especially on how the dealership service manager, didn't bother to even call me back after our initial phone conversation where he would look into the issue. I may (or may not) continue to use this dealer for service (and new purchases); def not tires. Even if I do, as I still prefer Acura vehicles, the relationship has been strained! More

very professional the whole team they go out of their way just to help you way just to help you More

Can’t say enough good things about them. Our sales person Jessi was so great to work with. Definitely a great fit for us and our sales manager Steve Hoffman is the absolute best. This is our Our sales person Jessi was so great to work with. Definitely a great fit for us and our sales manager Steve Hoffman is the absolute best. This is our third purchase with Acura of Peoria, Steve, and the gang. Highly recommend them. More

Jorge, Steve and Griffin are FANTASTIC! PEOPLE make the difference, and the team at Acura of Peoria is the BEST! PEOPLE make the difference, and the team at Acura of Peoria is the BEST! More

Very pleasant experience it was a smooth and easy process. I love my new car thanks to acura of peoria ! process. I love my new car thanks to acura of peoria ! More

Great service and care. Have used Acura multiple times to purchase vehicles and always top notch. Have used Acura multiple times to purchase vehicles and always top notch. More

From sales floor to management, to financing, best vehicle shopping experience I've had. Will definitely recommend. vehicle shopping experience I've had. Will definitely recommend. More

Tony Nguyen was awesome from the beginning, I really was just going to return my prior lease due to the unsatisfactory service received from first lease. Tony explained and did all that we wanted plus more. just going to return my prior lease due to the unsatisfactory service received from first lease. Tony explained and did all that we wanted plus more. More

We got a great deal on an acura mdx, good dealer to shop from and great people as well, specially Tony who helped us all the way through. from and great people as well, specially Tony who helped us all the way through. More