Acura of Laurel

30k Miles Preventative Maintenance I was helped by James Grandstaff. He was very prompt and courteous in greeting me and explained all the processes involved in the 30k mile maintenance I was helped by James Grandstaff. He was very prompt and courteous in greeting me and explained all the processes involved in the 30k mile maintenance package. He also assisted in getting me a rental. After the service was complete he called and even reminded me that I had service points that went towards credit for my purchase. I was very pleased with James. This was first encounter with him and I hope it isn't my last. Charles M. More

Professional & Great I bought my vehicle from Tischer a little over a year ago and it was a quick, easy, professional experience. Last week I had my vehicle in the service I bought my vehicle from Tischer a little over a year ago and it was a quick, easy, professional experience. Last week I had my vehicle in the service department and it reminded me why I have purchased both of my vehicles from Tischer and always recommend them when friends are in the market to buy. The professionalism and customer service in itself was beyond compare. More

GREAT PERSONAL ONE ON ONE EXPERIENCE Out sales person Brian Rojas was great and knew what he was selling! Will deal again very shortly with another purchase. friendly and very courteous! Out sales person Brian Rojas was great and knew what he was selling! Will deal again very shortly with another purchase. friendly and very courteous! More

An enjoyable experience The entire process of purchasing a TLX from Tischer is actually quite an enjoyable experience. There's no hard sell, no hassle. Tony is very professio The entire process of purchasing a TLX from Tischer is actually quite an enjoyable experience. There's no hard sell, no hassle. Tony is very professional, explaining each feature of the car in a way I could understand. He listened to what I want and provided with an appropriate response., This is the 4th Acura I purchased/leased in the last 20 years. The quality of their service department has been very consistent. And from this experience, I think that their salesmanship has improved. More

Great maintenance service Great 30K maintenance service for my Nissan Altima from James Grandstaff and his team. He explained well what was done and why, made free loaner car Great 30K maintenance service for my Nissan Altima from James Grandstaff and his team. He explained well what was done and why, made free loaner car available, and finished service as promised on time at the projected price. Very friendly. Free car wash. $60 discount. Car runs smooth and efficient. More

Great customer care ! I've been going to Tisher for the last several years , through the years they have always maintained a friendly and professional enviroment and a up I've been going to Tisher for the last several years , through the years they have always maintained a friendly and professional enviroment and a upfront and honest approach when it comes to customer care . More

Great customer service Met as I drove in and promptly filled out papers. James took the time to show me to the waiting area and after a while, actually came to see if I was Met as I drove in and promptly filled out papers. James took the time to show me to the waiting area and after a while, actually came to see if I was comfortable. I was there for a 'recall' but you would think by the service that I was there for a much more in depth service call. Then, to top it all, they cleaned the car...inside and out! Now THAT I call real customer service. More

Costumer service Ever since I found this dealer that I don't want anyone else, everyone there are always really nice and courteous with their costumers. This time I we Ever since I found this dealer that I don't want anyone else, everyone there are always really nice and courteous with their costumers. This time I went for my second oil change on my new Nissan Rogue and I was taken care by James Grandstaff . I highly recommend him on anyone services. More

RoZ Rochelle I've been through it all at Tischer ACURA for Sales the best Salesperson ever, Simeon Asaboro and Service Jason P. Thanks guys You all are the best. I've been through it all at Tischer ACURA for Sales the best Salesperson ever, Simeon Asaboro and Service Jason P. Thanks guys You all are the best. More

Cassie + an insurmountable problem=Cassie was great! I came to the dealership because it is where I bought this 20006 RL. The place I've always felt respected (2 other cars ...new)-whether the sales per I came to the dealership because it is where I bought this 20006 RL. The place I've always felt respected (2 other cars ...new)-whether the sales person felt I would eventually buy or not. They alway stried to make a way to make the sale possible. On 4th of Nov. the service on one of the acuras got the same sincere. service. The warranty ( from (another company).) would not cover the work. Cassie"s efforts were kind and reassuring to the final sad ending. More