Acura of Laurel

Mike is Amazing Our 2015 Acura RDX left my wife and I stranded in a parking lot. It seemed to be a faulty battery. I made one call to Mike at Tischer in Laurel to not Our 2015 Acura RDX left my wife and I stranded in a parking lot. It seemed to be a faulty battery. I made one call to Mike at Tischer in Laurel to notify him of the problem. In his always pleasant demeanor, Mike asked me to bring the vehicle into Tischer right away at my earliest convenience. Once at Tischer Mike greeted us at the counter, apologized for the incident and promised to get us going as soon as possible. I watched Mike as I waited for our vehicles battery replacement. He treats all his customers in the same manner with courtesy and respect. Mike ensured our car was washed and vacuumed prior to sending us on our way. Way to go Mike!....extremely professional! Thank you again, Jamie and Gail Jacobs More

New Battery I visited the dealer to buy wiper blades for my 2012 TL and found that the car would not start. I suspected the battery and approached your service d I visited the dealer to buy wiper blades for my 2012 TL and found that the car would not start. I suspected the battery and approached your service department. They took the car in after a brief wait, diagnosed the problem, and installed a new battery. Everyone I came into contact with was courteous, knowledgeable, and professional. More

Great CUSTOMER service Laurel Acura has a great way of dealing with customers, they make you feel important, valued and that's a nice feeling. They make going to the dealer Laurel Acura has a great way of dealing with customers, they make you feel important, valued and that's a nice feeling. They make going to the dealer not feel like such a chore. More

Great Customer Service and Workmanship I brought my RDX in for service and everyone there was very professional and courteous. Especially, Mike Powell my Service Advisor. He was honest an I brought my RDX in for service and everyone there was very professional and courteous. Especially, Mike Powell my Service Advisor. He was honest and straightforward on what needed to be done to the RDX and the estimated time it would take. I received a loner vehicle (another very nice RDX) and went back to work while my vehicle was being serviced. The workmanship on the car was top notch! Runs great! Would highly recommend this dealership! More

Thankful Mike always gives me the best advice. I really appreciate him being patient with me and all my questions. He's my new best friend...lol Mike always gives me the best advice. I really appreciate him being patient with me and all my questions. He's my new best friend...lol More

Great Waiting time was not long. Professional communication with service writer. Would definitely go back again and wait for service. Would recommend to a f Waiting time was not long. Professional communication with service writer. Would definitely go back again and wait for service. Would recommend to a family member or friend More

great! I had a b Service on my 04 TL. I always expect problems because the car is so old. Leon wa great! Very polite and very attentive ti my needs. The serv I had a b Service on my 04 TL. I always expect problems because the car is so old. Leon wa great! Very polite and very attentive ti my needs. The service was done quickly. More

Excellent sales and service We purchased a new 2017 RDX and previously owned 2013 TL from Simeon Asaboro in 2016. Simeon was the most professional and honest salesperson we have We purchased a new 2017 RDX and previously owned 2013 TL from Simeon Asaboro in 2016. Simeon was the most professional and honest salesperson we have ever purchased a vehicle from. Two years later he still continues to follow-up with us regarding our satisfaction with the vehicles purchased! Our experience with the Tischer service department has also been great! They always have our vehicles serviced in a timely manner and actual cost always comes in below their estimate. During our most recent service visit our advisor was Leon Sampson. Leon provided excellent service and we were very satisfied with the experience! More

Great service Representatives were very helpful. All questions were answered in detail. For the service that was done I thought it would’ve taken longer than it did Representatives were very helpful. All questions were answered in detail. For the service that was done I thought it would’ve taken longer than it did the work was done in a reasonable time. I was kept informed of progress. More

Outstanding The Sales Consultant, Adrain Miller and Noah Black the Sales Manager was very professional, friendly and sincere which made my experience of purchasin The Sales Consultant, Adrain Miller and Noah Black the Sales Manager was very professional, friendly and sincere which made my experience of purchasing this SUV an absolutely genuine. Mr Miller provided with an outstanding overview of what is available inside and outside my SUV. Lastly, he provided me with a follow up call just to make sure everything was working properly and most importantly that I was satisfied with my purchase. More