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Acura of Laurel

Laurel, MD

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443 Reviews

3506 Fort Meade Road

Laurel, MD

20724

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443 Reviews of Acura of Laurel

January 28, 2018

Quick Service This was the 2nd time in 2 months that I’ve been to a different Acura dealership and I regret the first one. This place was clean and comfortable and More

by Juanitam7284
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pablo Ortiz
Jan 29, 2018 -

Acura of Laurel responded

We are so glad to hear that you had a great experience at our dealership! We appreciate the feedback! It was our pleasure to help you feel comfortable and valued!

January 28, 2018

Excellent service The service person greeted me with a smile and a hand shake. He was professional, knowledgeable helpful, and quick. He took time to explain all that w More

by rj6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hung Tran
Jan 29, 2018 -

Acura of Laurel responded

Thank you for taking the time to leave such a flattering review. We pride ourselves on our friendly staff and exceptional customer service. I will pass your kind words along to the rest of our staff. We hope to see you soon!

January 27, 2018

Great service and had nice experience Tony and eddie help me lot. I went there to trade my old car in to get a new car. they help me to choose the vehicle that I m looking for. Thank you More

by Ping730
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Henry hylton, Eddie reyes, Danny Sauro, Tony Saadipour, Pablo Ortiz
Jan 29, 2018 -

Acura of Laurel responded

Thank you for this wonderful review! We are so glad to hear that Eddie and Tony took good care of you!

January 27, 2018

Absolutely great experience Superb customer service. I felt totally taken care of. Everyone was courteous, professional and informative. Service was quick and professionally done More

by GregsRDX1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pablo Ortiz
Jan 29, 2018 -

Acura of Laurel responded

We are thrilled to hear that you received first-class service from our team! Thanks for the great review!

January 27, 2018

Great experiences with Service Advisor Michael Powell I have been working with Service Advisor Michael Powell for about a year or so. I call him and schedule an appointment when I need service for Acura R More

by Robby2you
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Powell
Jan 29, 2018 -

Acura of Laurel responded

It's wonderful to hear that Michael has always taken great care of you! We appreciate your great review and look forward to seeing you again.

January 27, 2018

A1 Service Called yesterday to schedule my RDX A1 service, and immediately got an appt for this morning. My service advisor was very supportive to me through th More

by AnnHerbert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pablo Ortiz
Jan 29, 2018 -

Acura of Laurel responded

Thank you for sharing your experience! We are so glad that we could get your vehicle in for service so quickly! It is our pleasure to provide top-notch customer service.

January 25, 2018

Inquiry regarding trade in I was at the dealer for a routine service and received excellent assistance. The staff at Tischer are friendly and very helpful. Noah assisted me with More

by TeetsieJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sorry i can’t remember the gentlemen name who assisted me in service but he was excellent.
Jan 29, 2018 -

Acura of Laurel responded

We are grateful for your kind comments! It's wonderful to hear that Noah has been providing you with great customer service regarding your trade-in. We look forward to continuing to make your experience top-notch!

January 23, 2018

Consumer Services Excellent Their services were greatly appreciated and impressed with their patience with my Deafness. It will be amazing if they know how to sign in ASL. Smile More

by TheChristlieb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Mensah
Jan 24, 2018 -

Acura of Laurel responded

Thank you so much for taking the time to write Tischer Acura a great review! We are glad to hear our team was able to accommodate you. Come back anytime.

January 21, 2018

Excellent Experience Tony Saadipour was a pleasure to work with. Best car buying experience I've had ever. Tony was very knowledgeable about the car. Helped immensely to c More

by Andrew W.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Saadipour
Jan 22, 2018 -

Acura of Laurel responded

Andrew, thank you for the great review of Tony! Please enjoy your new vehicle and come back to see us soon!

January 21, 2018

Excellent customer service Pablo was the agent that I worked with to sort out things that needed to be addressed. Every step of the way, Pablo kept me informed of the progress o More

by Smoothmaj19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Simeon Asaboro, Pablo Ortiz
Jan 22, 2018 -

Acura of Laurel responded

Thank you for the incredible feedback on your experience! I will be sure pass along the great review!

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