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Acura of Laurel

Laurel, MD

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443 Reviews

3506 Fort Meade Road

Laurel, MD

20724

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443 Reviews of Acura of Laurel

February 23, 2018

Efficient and timely. Great customer service was provided by all employees involved in the service required for my vehicle. I was in and out within a reasonable time. More

by advance,4
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike, Frank Davis
Feb 26, 2018 -

Acura of Laurel responded

Thank you for the awesome review! I am so pleased to hear you were satisfied with your service experience.

February 22, 2018

Quite efficient As usual, great customer service even though my wait seemed longer than it should have. Richard did a great job in explaining all that was needed for More

by Pamela54
Recommend Dealer
Yes
Employees Worked With
Simeon Asaboro
Feb 23, 2018 -

Acura of Laurel responded

Thank you for the 5-star review, Pamela! I am glad Richard was able to make your experience easy and hassle-free. Come back to see us again soon!

February 21, 2018

New breaks, alignment, new tires, air filter As always, a wonderful experience! I've been going to Tischer Acura for years (bought my Integra there in 2000), and I will continue coming back. Rob More

by Neil Adler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob
Feb 22, 2018 -

Acura of Laurel responded

Thanks for coming back to Tischer Acura! We truly value your business and appreciate your kind words. We'll be sure to pass along your compliments to Rob. We look forward to seeing you again soon!

February 21, 2018

Great service It was easy in and easy out. Pablo did a great job explaining what needed to be done and why. After the service was completed he went over the cost o More

by Shane L
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pablo Ortiz
Feb 21, 2018 -

Acura of Laurel responded

Thank you for the excellent review, Shane! I will pass your kind words along to Pablo and the rest of our sales department. We hope to see you again soon.

February 20, 2018

Excellent Service Great customer service, knowledgeable and courteous staff. Always a positive experience. I will continue to utilize Tischer Acura, specifically Pablo More

by Kalisha
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pablo Ortiz
February 20, 2018

Ecellent Service Advisor I have an Acura 2011 MDX, and I only bring my MDX for service to one service advisor, Mike Powell. He consistently provides excellent customer servic More

by Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Powell
Feb 23, 2018 -

Acura of Laurel responded

Thank you for the excellent review of our service department and our service advisor Mike!

February 19, 2018

Top Notch Service Forgot it was a Holiday, went to dealership without apppointment, Justin the representative said we will fit you right in. Sure enought that was acco More

by Mickey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Phipps
Feb 19, 2018 -

Acura of Laurel responded

Mickey, thank you for the incredible review! I am so pleased to hear Justin could take care of you.

February 19, 2018

Satisfied Customer Service representatives of the Acura service department is always helpful. They explain services needed and pricing. They are always respectful. I More

by CAL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Powell
Feb 20, 2018 -

Acura of Laurel responded

Thank you for your kind review! I will pass your kind words along to our sales department. We truly value your business and hope to see you again soon.

February 17, 2018

Service Received I've always been extremely pleased with the professional service I've received at the Tischer Acura dealership. Thank you, once again, for your excel More

by Alfred Shehab
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leon Sampson
Feb 19, 2018 -

Acura of Laurel responded

Alfred, thank you for the excellent review!

February 13, 2018

Mike is Amazing Our 2015 Acura RDX left my wife and I stranded in a parking lot. It seemed to be a faulty battery. I made one call to Mike at Tischer in Laurel to not More

by jamie and Gail
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike at the front service desk
Feb 15, 2018 -

Acura of Laurel responded

Thank you so much for taking the time to leave such a flattering review. We are so happy to hear that you enjoyed your experience with Tischer Acura, and we truly value your business. We hope to see you again soon!

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