Acura of Berlin - Service Center

The prompt professional caring service Acura provided to me after purchasing a new car was perfect; in that they corrected the problem, contacted me at the completion of service and pickup time! The car wa me after purchasing a new car was perfect; in that they corrected the problem, contacted me at the completion of service and pickup time! The car was delivered to me inside the service garage and a detailed receipt with n/c. The Service Center was immaculate and prompt! We are very very happy with Acura of Berlin! More

Staff was pleasant and efficient. I was impressed at how quickly my appointment was competed. I was impressed at how quickly my appointment was competed. More

Fast, respectful, quality Always great customer service, quality work and solid communication. Friendly and kind from start to finish. quality work and solid communication. Friendly and kind from start to finish. More

My dash cam caught the service tech doing 80mph on the Berlin Tpke (50mph) and blowing a red light. My car also smelled like burnt clutch when I picked it up a short while later which led me to review the Berlin Tpke (50mph) and blowing a red light. My car also smelled like burnt clutch when I picked it up a short while later which led me to review the video. Lucky I'm not sharing on the internet... More

Professional staff. On time- Very courteous- Knowledgeable service Fair pricing. Great facility Staff cares for customers On time- Very courteous- Knowledgeable service Fair pricing. Great facility Staff cares for customers More

Good service but they keep saying the timing belt needs changing when it was done just 6 months ago. Very confusing. changing when it was done just 6 months ago. Very confusing. More

Great clean place to have ur car worked on very friendly staff I will continue to go ther staff I will continue to go ther More

My experience with Acura was accommodating to my needs, quick service & friendly staff. With that being said, I was happy with my service. quick service & friendly staff. With that being said, I was happy with my service. More

Extremely helpful assistance throughout process and worked with me through a battery issue that occurred during the service worked with me through a battery issue that occurred during the service More

Always informed of everything that is going on. The dealership is always clean and neat. Staff are always attentive. The dealership is always clean and neat. Staff are always attentive. More