Acura of Berlin - Service Center

Professional and courteous service. Clean waiting area. Keith was a pleasure to deal with. Technician did a great job servicing the car. Clean waiting area. Keith was a pleasure to deal with. Technician did a great job servicing the car. More

Advisors are very nice, multiple occasions of inaccurate diagnoses from technicians causing me to spend unnecessary money. diagnoses from technicians causing me to spend unnecessary money. More

I recently had an issue with the oil switch on my Acura, and Jonathan Roath was instrumental in resolving it. Jonathan thoroughly explained the problem and walked me through the steps of the maintenance pro and Jonathan Roath was instrumental in resolving it. Jonathan thoroughly explained the problem and walked me through the steps of the maintenance process. His clear explanations and professional demeanor made what could have been a stressful experience incredibly smooth and easy. I truly appreciate his expertise and the outstanding service he provided. Thank you, Jonathan! More

I was in for B17 maintenance for my 2019 Acura RDX. Jaime took the time to explain the services that were scheduled to be done, as well as, look at the records to see if I was or was not due for anyth Jaime took the time to explain the services that were scheduled to be done, as well as, look at the records to see if I was or was not due for anything else. More

Service was quick they had water and gave me some time to watch better call saul. watch better call saul. More

Great experience. I wasn’t going to buy that day, but they said the right things. Very knowledgeable and courteous. I wasn’t going to buy that day, but they said the right things. Very knowledgeable and courteous. More

They provided excellent service and were so kind to me, They also went out their way and straightened my steering wheel when they didn’t have too They also went out their way and straightened my steering wheel when they didn’t have too More

Jonathan was excellent. This is the second that I have had the opportunity to have him as an advisor. He answers my all question and follows up with any information that I’m This is the second that I have had the opportunity to have him as an advisor. He answers my all question and follows up with any information that I’m seeking. More

I have bought my car in 2017, I have done all my services here. I have had several issues over the years, but nothing this disrespectful. I had service completed yesterday after the service I went t work lat here. I have had several issues over the years, but nothing this disrespectful. I had service completed yesterday after the service I went t work later that same day. I was home today and decided to remove receipts from my car when I noticed I was missing my Jimmy choo cologne. I tried calling the store on several occasions with no success, I finally decided to drive over, I explained the situation they took my information and said Ray will be giving me a call, Ray called around 2:35pm with no sensible conclusion to my reports, I have now filed a police report awaiting response. More

Johnathan was very effective in helping me resolve part of my problem. I will go back next month to address the other problem. He stayed in contact step by step and I appreciated that. Very nice guy! of my problem. I will go back next month to address the other problem. He stayed in contact step by step and I appreciated that. Very nice guy! More