Acura of Berlin - Service Center

In for a warranty repair. All went well though I wish communication was better. I was left not knowing if I needed to rent a car or when the car would be ready. Calls and text All went well though I wish communication was better. I was left not knowing if I needed to rent a car or when the car would be ready. Calls and texts were not returned More

All was good. No issues. Car was done on time. I thought the transmission fluid was real expensive to change? No issues. Car was done on time. I thought the transmission fluid was real expensive to change? More

Excellent experience I had a great experience with the staff at this dealership. I would keep coming all the way from Waterbury to here staff at this dealership. I would keep coming all the way from Waterbury to here More

Very helpful and quick. Reasonable cost which was actually slightly less than the original estimate. Reasonable cost which was actually slightly less than the original estimate. More

Prompt, friendly, and reasonable. Everyone was nice and attentive. I always have a good experience. Everyone was nice and attentive. I always have a good experience. More

Thanks to Jonathan for such great service, communication and professionalism, and for going beyond and providing the best service ever and Thank you for the spare Key that I been trying to get for weeks and and professionalism, and for going beyond and providing the best service ever and Thank you for the spare Key that I been trying to get for weeks and you made sure I didn’t leave without it. Great personality Great person Thank You… More

very good Service was very fast and efficient. Was there for less than an hour. Was there for less than an hour. More

Positive Easy to schedule and the team are knowledgeable I have great experiences when I need service I throughly trust the dealership with my vehicles I have great experiences when I need service I throughly trust the dealership with my vehicles More

This is my 2nd time having my mdx serviced at Acura of Berlin and I feel very comfortable having my vehicle serviced with your dealership! I live in Massachusetts and I don't mind driving the distance to Berlin and I feel very comfortable having my vehicle serviced with your dealership! I live in Massachusetts and I don't mind driving the distance to your dealership because from what I see, your dealership is honest, trustworthy, friendly staff and the service is also good! As long as I'm happy with the services that u provide for my mdx, than I will continue to come back, thank u More

I've been a customer for about 15 years. I've always been happy. I love working with Keith Davis. I've always been happy. I love working with Keith Davis. More