Acura of Berlin - Service Center

My previous interaction with the service dept did not go well and Jonathan worked hard to make things right and make me comfortable coming back for service well and Jonathan worked hard to make things right and make me comfortable coming back for service More

As expected Service was the same quality I have come to expect from Acura of Berlin. expect from Acura of Berlin. More

Staff very polite and very accommodating Sales person was very knowledgeable about the vehicles I'm very pleased very knowledgeable about the vehicles I'm very pleased More

Always a pleasure everybody is very nice and efficient Easy to schedule pleasant to work with Easy to schedule pleasant to work with More

Everyone was professional and courteous and met the needs of the car to my satisfaction of the car to my satisfaction More

Very clear about the car, thorough maintenance service Prompt contact and fair and honorable Respectful Prompt contact and fair and honorable Respectful More

Very friendly. Clean comfortable environment. Did work in a timely manner Everyone was very pleasant including the tiny girl who checked me in. Can't remember her n Clean comfortable environment. Did work in a timely manner Everyone was very pleasant including the tiny girl who checked me in. Can't remember her name More

I had a great experience at Acura of Berlin this past two weeks, needed to replace the mirror on our 22 MDX. And Jamie helped us along the way provided an accurate timelines. All in all it was a great experi weeks, needed to replace the mirror on our 22 MDX. And Jamie helped us along the way provided an accurate timelines. All in all it was a great experience Thank you Jamie. More

Jamie called me when my car part came in, she was able to assign Freddie to drop me off at the gym . She is very friendly and competent . Freddie is also very professional and friendly we usually have a good assign Freddie to drop me off at the gym . She is very friendly and competent . Freddie is also very professional and friendly we usually have a good conversation during drop off. More

easy to work with, covered all the bases, positive attitude made the process easy for me attitude made the process easy for me More