Acura of Berlin - Service Center

A great place to buy and have your Acura serviced. They do everything, right. Word They do everything, right. Word More

Jamie was very curt and rude at check-in. It was completely uncalled for. Also, my appointment was at 7:30am. People came in for service well after me and left well before me, while I sat wai It was completely uncalled for. Also, my appointment was at 7:30am. People came in for service well after me and left well before me, while I sat waiting to the point I had to ask at the 90 minute mark, where my vehicle was. We bought our vehicle from you but won’t be coming back. More

Very professional and courteous greeted with a smile in and out within 15 minutes would recommend totally we'll be back for servicing and out within 15 minutes would recommend totally we'll be back for servicing More

Very professional and quality service. Nice and clean. Quality service, professional approach and great customer service. Nice and clean. Quality service, professional approach and great customer service. More

Staff and facility are very nice. Was done in estimated time I was told when I arrived. Was done in estimated time I was told when I arrived. More

Always a pleasant experience and everyone is so friendly Keith has always been very helpful and he is a great person Keith has always been very helpful and he is a great person More

My experience was awful. My service department representative Gina Battistini does not listen to instructions and struggles communicating. I had a trim piece replaced on the My service department representative Gina Battistini does not listen to instructions and struggles communicating. I had a trim piece replaced on the exterior of my car. They replace the trim piece but leave the scratch marks to my paint even though I told them 3 times to buff out the scratches. I ask Gina why it wasn’t done and she has no answer. I had two other issues and that were not fixed. The technician Witold Stopyra is clearly lazy or not good at his job. He sends videos of his examination and they are hard to understand. Do yourself a favor and stay away from this place More

Grate service, friendly people. I love it excellent service. friendly employees. I like the fact that the service does not try to make money from you by forcing you to do many thing I love it excellent service. friendly employees. I like the fact that the service does not try to make money from you by forcing you to do many things with the car, but simply advises that it would be better to replace it now, and what can you wait for More

Jaime is awesome. I have bought about a dozen cars from Acura I the past 20 years. I can't say enough about Jaime. She has really taken care of me. Would give her a 6 I have bought about a dozen cars from Acura I the past 20 years. I can't say enough about Jaime. She has really taken care of me. Would give her a 6 if I could have. More

I was greeted with a smile Very knowledgeable with a question I had They were on time and done within an hour question I had They were on time and done within an hour More