Acura of Berlin - Service Center

Great experience. I wasn’t going to buy that day, but they said the right things. Very knowledgeable and courteous. I wasn’t going to buy that day, but they said the right things. Very knowledgeable and courteous. More

They provided excellent service and were so kind to me, They also went out their way and straightened my steering wheel when they didn’t have too They also went out their way and straightened my steering wheel when they didn’t have too More

I have bought my car in 2017, I have done all my services here. I have had several issues over the years, but nothing this disrespectful. I had service completed yesterday after the service I went t work lat here. I have had several issues over the years, but nothing this disrespectful. I had service completed yesterday after the service I went t work later that same day. I was home today and decided to remove receipts from my car when I noticed I was missing my Jimmy choo cologne. I tried calling the store on several occasions with no success, I finally decided to drive over, I explained the situation they took my information and said Ray will be giving me a call, Ray called around 2:35pm with no sensible conclusion to my reports, I have now filed a police report awaiting response. More

Jonathan was excellent. This is the second that I have had the opportunity to have him as an advisor. He answers my all question and follows up with any information that I’m This is the second that I have had the opportunity to have him as an advisor. He answers my all question and follows up with any information that I’m seeking. More

Johnathan was very effective in helping me resolve part of my problem. I will go back next month to address the other problem. He stayed in contact step by step and I appreciated that. Very nice guy! of my problem. I will go back next month to address the other problem. He stayed in contact step by step and I appreciated that. Very nice guy! More

My experience with Acura of Berlin was excellent. My car care coordinator communicated with me efficiently, I felt that my car was in good hands at all times. My car care coordinator communicated with me efficiently, I felt that my car was in good hands at all times. More

Service advisor was very courteous and knowledgeable and also made me very comfortable the vehicle service was excellent also kept me informed thru the complete process also made me very comfortable the vehicle service was excellent also kept me informed thru the complete process More

Jaime explained the services that were due, kept me up to date with how long it would take, and made sure to make me aware of upcoming services that were coming due so I could plane for them. date with how long it would take, and made sure to make me aware of upcoming services that were coming due so I could plane for them. More

Keith Davis and the team of Acura Berlin has been helping me service my vehicles adequately for 3years. I have NO doubt I always be well taken care of. Thank you Mr.Davis ! me service my vehicles adequately for 3years. I have NO doubt I always be well taken care of. Thank you Mr.Davis ! More

There was little wait and the job was done thoroughly. No wait for check out No wait for check out More