Acura of Berlin - Service Center

Keith is always extremely helpful and responsive, Jonathan was able to assist when Keith was with another customer and Matthew reached out and kept me involved of the repair progress. I was alerted Jonathan was able to assist when Keith was with another customer and Matthew reached out and kept me involved of the repair progress. I was alerted and reminded about the connecting rod recall, the parts were available so that was completed. Note that this car was brought in via flatbed on Friday just before closing and was ready for pickup on Wednesday afternoon with new battery, brake system flush and recall work completed. Thank you, the three gentlemen I mentioned are a great team. More

I want to thanks Jonathan of the service department for help me resolve my Auto problems. Because the way I was treated at your dealership I will continue to purchase vehicles from the Acua. Thank you so m help me resolve my Auto problems. Because the way I was treated at your dealership I will continue to purchase vehicles from the Acua. Thank you so much for letting me express my satisfaction. More

Very pleased with my service . Would recommend them to my friends. Very professional dealer ship. Would recommend them to my friends. Very professional dealer ship. More

Johnathon took my car right in when I arrived. When the car was done he explained every thing they did and also what was inspected and what I might have to replace in the future. When the car was done he explained every thing they did and also what was inspected and what I might have to replace in the future. More

I appreciate Jonathan getting me as soon as possible. And Matthew helping me understand how the looks work in my car. Thank you And Matthew helping me understand how the looks work in my car. Thank you More

This dealer is top tier with service and customer service! I am always able to get in fast for an appointment. The staff is very friendly, helpful, knowledgeable, and don’t pressure for anything. I c service! I am always able to get in fast for an appointment. The staff is very friendly, helpful, knowledgeable, and don’t pressure for anything. I can trust them with anything. More

Jonathan was easy to work with, and was able to accommodate my limited schedule. He was very professional. accommodate my limited schedule. He was very professional. More

Very friendly, reception was excellent, she kept me informed and the work was done fast, the car was retuned to me in great shape informed and the work was done fast, the car was retuned to me in great shape More

Jonathan was very kind, helpful and professional. It is clear he has a lot of experience and was able to answer all of my questions. It is clear he has a lot of experience and was able to answer all of my questions. More

Acura of Berlin is hands down the best dealership in the area. It's a professional, clean, welcoming and low-pressure environment. I have purchased two vehicles from this dealership within a year. I recomme area. It's a professional, clean, welcoming and low-pressure environment. I have purchased two vehicles from this dealership within a year. I recommended a friend to check them out and he drove out with a new ZDX Type S! Eric Diaz, the GM, is a personable and respectable individual. He ensures the customer's utmost satisfaction. Keith Davis in the service department is helpful and reassuring. He kept me informed on each step of a battery issue I was having. He then followed up to make sure all of my needs were met. I highly recommend Acura of Berlin. More