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Acura of Berlin
Berlin, CT
1,146 Reviews
Acura of Berlin is a proud member of the Executive Auto Group and has focused on developing exceptional, professional experiences that drive long-term relationships since the dealership opened.Acura of Berlin is your area destination for new and Certified Pre-Owned Acura vehicles and dedicated maintenance.
The Executive Way experience runs counter to the typical dealership process. By focusing on educating customers and being honest about vehicle purchasing and maintenance, the dealership has created a unique, positive experience for all customers, even if they choose not to purchase here. The staff here is motivated by the love of the Acura brand, which is a main contributor to the long-term success of the dealership. Shop the Executive Way and Drive with Confidence.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 1,146 reviews
May 05, 2025
Leo made our visit at Acura Berlin a really satisfying experience . He was very professional and attentive to our needs. experience . He was very professional and attentive to our needs. More
by dbautistarn
Employees Worked With
May 01, 2025
Awesome experience at Acura of Berlin. It was quick and easy and Raj was so knowledgeable about the MDX we purchased. Tom in finance was also excellent! Highly recommend Acura of Berlin It was quick and easy and Raj was so knowledgeable about the MDX we purchased. Tom in finance was also excellent! Highly recommend Acura of Berlin! More
by MLENTINI25
May 01, 2025
Good customer service great personality great to deal with very knowledgeable Great experience Pleasure to deal with with very knowledgeable Great experience Pleasure to deal with More
by BOBFRU82479
Verified CustomerMay 01, 2025
Had a really great experience. Fast and easy process thanks so much to Kevin! Highly recommend! Fast and easy process thanks so much to Kevin! Highly recommend! More
by Rebecca
Employees Worked With
April 30, 2025
Kevin was overly accommodating and patient, and willing to provide any and all information needed for a car purchase. to provide any and all information needed for a car purchase. More
by Gail.burdon
April 27, 2025
Jim and Eric the GM were very helpful and straightforward in helping me purchase my new MDX this is my second one buying from Jim i really recommend him. I also would like to thank Tom the business manager f in helping me purchase my new MDX this is my second one buying from Jim i really recommend him. I also would like to thank Tom the business manager for a smooth delivery transaction, Acura of Berlin definitely keeps the customer experience as a high priority. More
by IvanM
April 26, 2025
They were friendly, quick, and did a great job I was able to wait in a clean comfortable environment while the job was done to wait in a clean comfortable environment while the job was done More
by JEFFRAJOTTE
April 24, 2025
Everything went well. There was a mistake on the tax calculation, can you look into a refund I have coming. Thanks There was a mistake on the tax calculation, can you look into a refund I have coming. Thanks More
by FSWAN98542
Employees Worked With
April 24, 2025
Very good experience. He is the best .He made my day .Very smily and kind He is the best .He made my day .Very smily and kind More
by diko.jonida
Employees Worked With
April 23, 2025
Jim quickly got to know who I was as a buyer; it never felt like a high-pressure sale to me. He also coordinated the test drive, application and signing in a way that was respectful of my time and minimiz felt like a high-pressure sale to me. He also coordinated the test drive, application and signing in a way that was respectful of my time and minimized the time typically spent waiting at the dealership during the process. I highly reccommend him! More
by phoenix.hughes627
