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Acura of Berlin
Berlin, CT
1,460 Reviews
Acura of Berlin is a proud member of the Executive Auto Group and has focused on developing exceptional, professional experiences that drive long-term relationships since the dealership opened. Acura of Berlin is your area destination for new and Certified Pre-Owned Acura vehicles and dedicated maintenance.
The Executive Way experience runs counter to the typical dealership process. By focusing on educating customers and being honest about vehicle purchasing and maintenance, the dealership has created a unique, positive experience for all customers, even if they choose not to purchase here. The staff here is motivated by the love of the Acura brand, which is a main contributor to the long-term success of the dealership. Shop the Executive Way and Drive with Confidence.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 1,460 reviews
June 25, 2026
Verified Customer
June 25, 2026
Great communication by Keith and the entire team. Keith answered all my questions and my car was serviced quickly. Keith answered all my questions and my car was serviced quickly. More
by Chuck Rogers
June 25, 2026
I had a fantastic experience purchasing my Acura MDX this past weekend, largely thanks to my salesman, Raj. From the moment I arrived at Acura of Berlin, he was welcoming, knowledgeable, and patient. Raj too past weekend, largely thanks to my salesman, Raj. From the moment I arrived at Acura of Berlin, he was welcoming, knowledgeable, and patient. Raj took the time to go over all the features of the MDX and made the entire buying process seamless and stress-free. If you are in the market for a vehicle, I highly recommend asking for Raj!" More
by Suzanna
Employees Worked With
June 24, 2026
I loved working with Jim and Brandon and Anthony! They were ultra professional and gave me facts to assist in my choice. I was able to drive out of their lot in 24 hours! Everyone at Acura of Berl They were ultra professional and gave me facts to assist in my choice. I was able to drive out of their lot in 24 hours! Everyone at Acura of Berlin was easy to work with and engaging. Would buy from Jim again!! More
by patty reni
June 24, 2026
Very satisfied I was very satisfied with the service and timely service on my vehicle. timely service on my vehicle. More
by FOCADASTOLI
June 24, 2026
Totally professional operation in all aspects! The staff, physical facility was all the very best! My sales person Kevin Garcia was the best! He was professional, knowledgeable and friendly! Most The staff, physical facility was all the very best! My sales person Kevin Garcia was the best! He was professional, knowledgeable and friendly! Most importantly he worked for me to make sure everything was done right! He clearly understands the value of customer service! I would recommend to anybody wanting to purchase a vehicle. Great job Kevin! GM Eric Is a great leader, teacher with a get it done mentality! He delivered big time for me. A much appreciated thank you for all of your help! He is a committed customer service professional. Amazing work Eric! More
by Wavyglass00Windy but
June 24, 2026
After a stressful week of car searching and leaving from one Acura dealership to another, Jim made all the difference. Despite being busy, he took the time to answer all my questions and helped me get the e one Acura dealership to another, Jim made all the difference. Despite being busy, he took the time to answer all my questions and helped me get the exact car I wanted. He was patient, professional, and made the process easy. Highly recommend working with Jim! More
by Jasmine.fig88
Employees Worked With
June 23, 2026
Easy to make a appointment and easy check in. Keith is thorough and usually informs me everything going on with my car. Keith is thorough and usually informs me everything going on with my car. More
by marrowadh
June 23, 2026
I had an issue & was up set. They solved the issue and I left happy They solved the issue and I left happy More
by cin2lov
Employees Worked With
June 22, 2026
Everyone was very helpful and supportive of every decision I made. Thank you for great service! decision I made. Thank you for great service! More
by AZAJAC1031
