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Acura of Berlin

Berlin, CT

4.8
1,408 Reviews
Acura of Berlin is a proud member of the Executive Auto Group and has focused on developing exceptional, professional experiences that drive long-term relationships since the dealership opened. Acura of Berlin is your area destination for new and Certified Pre-Owned Acura vehicles and dedicated maintenance. The Executive Way experience runs counter to the typical dealership process. By focusing on educating customers and being honest about vehicle purchasing and maintenance, the dealership has created a unique, positive experience for all customers, even if they choose not to purchase here. The staff here is motivated by the love of the Acura brand, which is a main contributor to the long-term success of the dealership. Shop the Executive Way and Drive with Confidence.
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224 Berlin Turnpike

Berlin, CT

06037

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Showing 1,408 reviews

May 14, 2026

Brian was very helpful. knowledgeable. Courteous.the service was done quickly and professional i will return for more service in the future More

by cbelcher67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Roush
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2026 -

Acura of Berlin responded

We’re glad Brian’s courteous and knowledgeable approach made your Acura RDX service quick and professional. We look forward to helping you with your future maintenance needs. Thank you for choosing us. Eric Diaz General Manager 860-829-3787

May 11, 2026

Great experience at Acura Berlin. Salesperson Mr. Raj and finance manager Jessica was awesome. Thanks them. More

by MKABIR_HIMU
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Navaraj Sankar
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2026 -

Acura of Berlin responded

It’s wonderful to know our sales and finance teams provided excellent service. Congratulations on your used Honda CR-V and thank you for the 5-star rating. We look forward to assisting you again. Eric Diaz General Manager 860-829-3787

May 10, 2026

The team at Acura Berlin are super friendly and helpful! Excellent customer service and excellent service to the vehicle. Can’t say enough great things. More

by SHAY.AMORRISSEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Roy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Roath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Roush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anaia Oquendo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Stein
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2026 -

Acura of Berlin responded

We’re delighted to hear that our team was friendly and helpful during your service visit. Alan and our technicians are glad your Acura RDX received excellent care. Thank you for sharing such positive feedback. Eric Diaz General Manager 860-829-3787

May 07, 2026

Had a great experience with Jim purchasing my new ADX! Was also very impressed that financing/picking up my vehicle took under an hour More

by Jgalica92
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Pompei
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2026 -

Acura of Berlin responded

We're thrilled to hear that Jim helped make the purchase of your new Acura ADX so smooth. It’s wonderful that financing and pickup took under an hour. Thank you for choosing Acura for your ADX. Eric Diaz General Manager 860-829-3787

May 07, 2026

Very polite and professional to deal with! Every time I have a question and I go to Acura he helps me with out hesitation! More

by ESTELLAMAIA49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Roath
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2026 -

Acura of Berlin responded

Thank you for recognizing Jonathan’s professional approach with your Acura ADX. We’re glad he could answer your questions promptly and without hesitation. We look forward to assisting you again soon. Eric Diaz General Manager 860-829-3787

May 06, 2026

I'd like to say the staff that took care of us for the acura were extremely helpful and regardless it was an insurance issue they made sure i was able to pick up my car. More

by Nico20josh1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Roy
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2026 -

Acura of Berlin responded

Hello, thank you for sharing your experience with your Acura MDX service. Matthew and our team were glad to help navigate the insurance process so you could pick up your vehicle smoothly. We appreciate you taking the time to let us know how it went. Eric Diaz General Manager 860-829-3787

May 06, 2026

Jim Pompei was fun to work with. I bought a white 2025 A here and Jim made the process great. He’s so much fun! Loved him! Ask for him if you’re interested in buying a car. He’s funn More

by Sabrina B
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jim Pompei
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2026 -

Acura of Berlin responded

Thanks for sharing how Jim made the process so enjoyable. We’re thrilled you’re loving your new white 2025 Acura ADX and appreciated his fun, knowledgeable approach. Feel free to ask for Jim when you return. Eric Diaz General Manager 860-829-3787

May 04, 2026

Everyone was very helpful, buying a car can be stressful but they made it easy. More

by Rlindbe
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Navaraj Sankar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Deedon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zeon Horsford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaliyah Barrett
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2026 -

Acura of Berlin responded

Thanks for sharing about your experience with Acura of Berlin. We appreciate your business and hope to see you again soon! Eric Diaz General Manager 860-829-3787

May 04, 2026

Had a great experience working with Kevin Garcia at Acura of Berlin in Connecticut. He was professional, helpful, and made the whole car-buying process smooth and stress-free. Kevin was patient with all my q More

by beccy Jorge
Recommend Dealer
Yes
Employees Worked With
Kevin Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2026 -

Acura of Berlin responded

Thank you for sharing your positive experience with Kevin. We’re thrilled he provided a professional, patient, and transparent process that made your Acura purchase seamless. Enjoy your Acura and feel free to reach out with any future questions. Eric Diaz General Manager 860-829-3787

May 02, 2026

It went well but did take a while, over 3 hours but service department always good. My favorite guy Jonathan Roath wasn't there. He's the best More

by MELODYLOV
Recommend Dealer
Yes
May 03, 2026 -

Acura of Berlin responded

Thank you for choosing our Acura service department and for your patience during the visit. We’re glad the team delivered quality care despite the longer wait. We’ll let our staff know you missed your regular advisor and look forward to assisting you next time. Eric Diaz General Manager 860-829-3787

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