Back

Acura of Berlin

Berlin, CT

4.8
1,276 Reviews
Acura of Berlin is a proud member of the Executive Auto Group and has focused on developing exceptional, professional experiences that drive long-term relationships since the dealership opened.Acura of Berlin is your area destination for new and Certified Pre-Owned Acura vehicles and dedicated maintenance. The Executive Way experience runs counter to the typical dealership process. By focusing on educating customers and being honest about vehicle purchasing and maintenance, the dealership has created a unique, positive experience for all customers, even if they choose not to purchase here. The staff here is motivated by the love of the Acura brand, which is a main contributor to the long-term success of the dealership. Shop the Executive Way and Drive with Confidence.
Contact Dealership

224 Berlin Turnpike

Berlin, CT

06037

Directions

By Type

Showing 1,276 reviews

November 19, 2025

I am always treated very well. Berlin Acura always advises me in my best interest. They are a trusted advisor. More

by BradP
Recommend Dealer
Yes
Employees Worked With
Robert Moffa
Nov 19, 2025 -

Acura of Berlin responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Acura of Berlin. We look forward to having you as one of our valued customers for many more years to come! Eric Diaz General Manager 860-829-3787

November 18, 2025

Leo was a pleasure to work with. Truly cared about helping us find the exact car we wanted. I highly recommend him…thanks Leo. More

by Jerry
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leo Pascual
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2025 -

Acura of Berlin responded

Thank you so much for choosing Acura of Berlin! Please let us know if we can be of any more assistance. Eric Diaz General Manager 860-829-3787

November 15, 2025

Had positive experience Very helpful and courteous staff. Staff explained what was done to my car so I was aware of anything that may need to be addressed More

by Mlammy
Recommend Dealer
Yes
Employees Worked With
Anaia Oquendo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anaia Oquendo
Nov 15, 2025 -

Acura of Berlin responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Acura of Berlin. We look forward to having you as one of our valued customers for many more years to come! Eric Diaz General Manager 860-829-3787

November 15, 2025

Jonathan was very helpful and clearly explained everything that needed to be fixed with the car More

by Anna.legere2010
Recommend Dealer
Yes
Employees Worked With
Jonathan Roath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Roath
Nov 15, 2025 -

Acura of Berlin responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Acura of Berlin! Eric Diaz General Manager 860-829-3787

November 14, 2025

Everyone at the dealership was very helpful from the online consultant I worked with prior to arriving to the finance person I finalized my paperwork with. I came in to look at a 2024 Mazda CX5 and More

by Kmpierce51
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Pompei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Rich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2025 -

Acura of Berlin responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Acura of Berlin. We look forward to having you as one of our valued customers for many more years to come! Eric Diaz General Manager 860-829-3787

November 14, 2025

Good Good communication and service so it worked out well This is so crazy yes More

by Rascal41805
Recommend Dealer
Yes
Employees Worked With
Robert
Nov 14, 2025 -

Acura of Berlin responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Acura of Berlin! Eric Diaz General Manager 860-829-3787

November 13, 2025

They were wonderful, they answered all our questions, took the time to go over everything, I would recommend them in a minute, I was very satisfied especially with Jim pompeii, and Thomas More

by Sandra_derose
Recommend Dealer
Yes
Employees Worked With
Brandon Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Hines
Nov 13, 2025 -

Acura of Berlin responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Acura of Berlin! Eric Diaz General Manager 860-829-3787

November 13, 2025

Brandon is wonderful! In order to secure my dream car, he so generously gave a detailed outline of what my next steps should be. Witnessing his support both from and for More

by Sandra_derose
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Pompei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Suchojad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Roy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Roath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Rich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2025 -

Acura of Berlin responded

Here at Acura of Berlin, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Eric Diaz General Manager 860-829-3787

November 12, 2025

What can I say only that I had the best time buying my first Acura at the best dealership and people. Jim, Brandon, and Tom were awesome..Jim made me feel like part of a family from which I am happy to sa More

by Colleen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Pompei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Suchojad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2025 -

Acura of Berlin responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Eric Diaz General Manager 860-829-3787

November 10, 2025

Jennifer was fantastic to work with, she is professional, knowledgeable, and genuinely friendly. She is very knowledgeable about all the vehicles and prompt with any follow-ups. She went above and beyond to More

by BKASSAI
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jennifer Ledwith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2025 -

Acura of Berlin responded

Thanks for sharing about your experience with Acura of Berlin. We appreciate your business and hope to see you again soon! Eric Diaz General Manager 860-829-3787

1
...