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Acura of Berlin
Berlin, CT
1,080 Reviews
Acura of Berlin is a proud member of the Executive Auto Group and has focused on developing exceptional, professional experiences that drive long-term relationships since the dealership opened.Acura of Berlin is your area destination for new and Certified Pre-Owned Acura vehicles and dedicated maintenance.
The Executive Way experience runs counter to the typical dealership process. By focusing on educating customers and being honest about vehicle purchasing and maintenance, the dealership has created a unique, positive experience for all customers, even if they choose not to purchase here. The staff here is motivated by the love of the Acura brand, which is a main contributor to the long-term success of the dealership. Shop the Executive Way and Drive with Confidence.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 1,079 reviews
April 03, 2025
Amazing service, great attitude and so nice and helpful. Will suggest to others for help. Will suggest to others for help. More
by Arbored
April 03, 2025
Quick turn around on my new car. By the way, this was my 4th car from Acura of Berlin. I have always been pleased with the service and staff. By the way, this was my 4th car from Acura of Berlin. I have always been pleased with the service and staff. More
by lukefmcgee
Employees Worked With
April 03, 2025
I worked with Leo to help me buy my 2022 Acura MDX. He's a great guy and I felt no pressure to buy a car. He gave me his honest advice on which model/year U should buy and was a great salesman to work He's a great guy and I felt no pressure to buy a car. He gave me his honest advice on which model/year U should buy and was a great salesman to work with. More
by coachpost71
April 02, 2025
Jim was very helpful and straightforward in helping me purchase my Integra. Acura of Berlin is definitely keeps the customer experience as a high priority. purchase my Integra. Acura of Berlin is definitely keeps the customer experience as a high priority. More
by Emil
Employees Worked With
April 02, 2025
Everyone was very helpful and courteous and our salesman Jim Pompei was awesome. It was a team effort to get the car and color we wanted and it all worked out. Jim Pompei was awesome. It was a team effort to get the car and color we wanted and it all worked out. More
by DIAMONDHEAD1975
April 02, 2025
I did not meet Brandon Hicks… to my knowledge. The dealership was well clean. Beverages were offered. The dealership was well clean. Beverages were offered. More
by LILLA.CARTER
Employees Worked With
March 28, 2025
The dealership was very welcoming. My sales associate James Pompei was very personable, and worked hard to get you what you wanted , and what works best for you. He listens to the deta My sales associate James Pompei was very personable, and worked hard to get you what you wanted , and what works best for you. He listens to the details of exactly what you’re looking for. More
by Tasha
Employees Worked With
March 28, 2025
Knowledgeable, professional, and customer service oriented! Highly recommend a great team of professionals! Amazing work! oriented! Highly recommend a great team of professionals! Amazing work! More
by LYKENDRICK
March 23, 2025
Very, very pleasant experience The sales people were kind and pleasant. They listened and understood what I wanted and at the end we closed the deal. and pleasant. They listened and understood what I wanted and at the end we closed the deal. More
by TADICIOCCIO
Verified CustomerMarch 19, 2025
Came in knowing what I wanted but I wasn’t met with any pushy sales tactics or finance discussions. I hate the car buying experience (maybe part of the reason why I had my last MDX for 12 years), but they pushy sales tactics or finance discussions. I hate the car buying experience (maybe part of the reason why I had my last MDX for 12 years), but they made this upgrade experience less painful. Thank you! More
by Alexis
