Acura of Berlin

Brandon Hines is professional, knowledgeable and was caring about my needs. I had the opportunity to purchase a vehicle at many other dealerships but l flew to Connecticut from WV because of Brandon's k caring about my needs. I had the opportunity to purchase a vehicle at many other dealerships but l flew to Connecticut from WV because of Brandon's kindness and great attitude. More

I had an exceptional experience thanks to Brandon Hines, the General Sales Manager. From the moment I walked in, he treated me like more than just a customer—he genuinely cared about making sure I felt info the General Sales Manager. From the moment I walked in, he treated me like more than just a customer—he genuinely cared about making sure I felt informed and confident in my decision. He went far beyond the usual “sales” role: personally checking in throughout the process, answering every question with patience, and even coordinating small details after the sale to ensure everything was perfect. His professionalism, knowledge of the industry, and willingness to step in wherever needed set the tone for the entire dealership. Buying a car can feel overwhelming, but he made it seamless!!! It’s rare to meet someone who not only excels at their job but consistently goes above and beyond their official responsibilities. Brandon Hines is the reason I’ll continue to recommend this dealership to friends and family. Outstanding service—professional, friendly, and hassle-free. Acura of Berlin exceeded expectations and made car buying truly enjoyable. Five stars all the way—thank you, Brandon Hines, for setting the bar so high! More

Just letting you guys know that I purchased the Acura ADX and the sales person Raj was very friendly and professional explaining the ins and outs of the Acura ADX and also has follow up with me a few days af and the sales person Raj was very friendly and professional explaining the ins and outs of the Acura ADX and also has follow up with me a few days after the purchase if I had any questions! Excellent customer service! Very happy with Raj. More

Navraj was very helpful and communicative throughout the process. I appreciated that he worked to get us some value add in the process as well like the extra oil change - the customer feels more valued at t process. I appreciated that he worked to get us some value add in the process as well like the extra oil change - the customer feels more valued at that point. Overall Acura had the type of vehicle I was looking for and I’m very happy with my purchase! More

My experience with this dealer was excellent. He was efficient, thorough, and very knowledgeable. He was also understanding and supportive, guiding me through every step of the process. What stoo He was efficient, thorough, and very knowledgeable. He was also understanding and supportive, guiding me through every step of the process. What stood out most was his cultural sensitivity and ability to connect on a personal level. I truly felt respected and valued as a customer. I will definitely buy from him again and highly recommend him to others. More

This is my fourth lease with Acora of Berlin. They are very helpful with the process. I really would not to go anywhere else, Jim Pompei is a great asset to Acura They are very helpful with the process. I really would not to go anywhere else, Jim Pompei is a great asset to Acura More

Ww had a good experience with dealership. Raj was professional and easy to work with. Raj was professional and easy to work with. More

My husband and I were very impressed with how Kevin guided us through the entire process of purchasing our vehicle with professionalism and patience. Brandon also introduced himself and made our experi guided us through the entire process of purchasing our vehicle with professionalism and patience. Brandon also introduced himself and made our experience a positive one. We felt supported from start to finish. More

Johnathan helped a lot and he took ownership of this repeated problem- an oil leak that started after a major repair job on my car After 3 attempts to repair it by the garage mechanic, the correct cau repeated problem- an oil leak that started after a major repair job on my car After 3 attempts to repair it by the garage mechanic, the correct cause was finally identified and repaired Thank you and thanks to Johnathan ! More