Acura of Bay Shore

Thank all of you for spending the day with me I just wanted to put in a plug for Bayshore Acura...... no they did not ask me too, but I feel compelled to tell you that I had such a good experience I just wanted to put in a plug for Bayshore Acura...... no they did not ask me too, but I feel compelled to tell you that I had such a good experience at that dealer. I have never ever ever ever seen so much patience from sales to management in such a kind, positive, and responsive to all my needs manner... This dealer went above all and beyond to “ HELP ME” get just the right car, the right price, the right treatment and respect, the right finance, the right insurance, the right snacks lol... and all the things that made me feel like a person and not a walking wallet..... I spent ALL DAY there and this is not a complaint.... I test drove 4 cars, looked at like 10, my salesmen OMAR was the absolute kindest,polite, Honest, assertive and patient person ever... I ok up this mans who.e day basically and Not once did he make me feel an ounce of pressure, uncomfortable or any negative feelings....He listened to everything I said, guided me in the right directions but most importantly treated me and my decision with a positive attitude . He ensured me that everything would work out to my liking and that he would put his BEST effort forward....... He sure as heck did..,,,At the end of my visit with him I felt like I knew him personally and couldn’t be happier... Thanks so much Omar......Carlton sales manager I believe. Better known to me as ( Morgan freeman style look alike and same calming attitude)... absolutely a pleasure working with you as well.... you helped make my car affordable and did so with a smile.... ( I’ll be expecting that big teddy bear in the mail) hahahahahaha Joe who worked with me on finance was kind, fun, and new how to listen and work with me to best suite my needs... couldn’t be happier with his service as well.... nothing was hidden from me at all at Acura... I will 100% go back when I am ready for a new car.... my credit less than perfect but every effort made to get me great financing, low price of vehicle and an extremely pleasant experience from start to finish... More

sales rep Omar is the best! Fast Approval Omar help me out tremendously He knew everything about the car and all the options that I wanted .went over the car very well Fast Approval Omar help me out tremendously He knew everything about the car and all the options that I wanted .went over the car very well More

Oil change and detail They listened to my questions and worked on satisfying my requests. Tim the service manager came through with his promises no complaints and work was They listened to my questions and worked on satisfying my requests. Tim the service manager came through with his promises no complaints and work was done satisfactorily More

Had the most satisfying buying experience Carlton Johnson was very professional not pushy didn’t sell a lot of extras lease was manageable not a lot of haggling an easy buying experience I eve Carlton Johnson was very professional not pushy didn’t sell a lot of extras lease was manageable not a lot of haggling an easy buying experience I ever had More

Very friendly atmosphere The Manager Carlton, sales rep Omar and business manager Joe are all accommodating. They all make their client at ease ; answered all questions fairly The Manager Carlton, sales rep Omar and business manager Joe are all accommodating. They all make their client at ease ; answered all questions fairly, Omar showed how to’s with the RDX More

Al Omar - Acura of Bayshore Al was easy to work with. He was fair, friendly and my wife and I never felt pressured. With a new baby we were tight on time and Omar had us in and o Al was easy to work with. He was fair, friendly and my wife and I never felt pressured. With a new baby we were tight on time and Omar had us in and out in less than 15 minutes. Great experience! More

A great new car experience!! Couldn't be happier!! Diego Bonilla was awesome to work with. This was the second car he helped me buy from this dealership! . He made the whole proc Couldn't be happier!! Diego Bonilla was awesome to work with. This was the second car he helped me buy from this dealership! . He made the whole process seamless and easy. Thank you! Anthony Natale was so kind and patient when I was on the fence with the car. Thanks again for the second great experience!! I will sure to be back for my next car!! More

Outstanding Service and Sales Departments Terrific dealership…..not only great prices, but professional, low pressure sales team and a great service department. Two years ago we bought a Terrific dealership…..not only great prices, but professional, low pressure sales team and a great service department. Two years ago we bought a TLX, which had a major issue from the outset. The prompt and satisfactory manner in which the problem was responsibly addressed by Service manager Anthony Matassa and Acura made us feel that we had made the right choice on both the manufacturer and the Bay Shore dealership. This spring while servicing our 2015 TLX at the dealership, I ran into Service Manager Anthony Matassa and mentioned that we would soon be looking to replace our six year old Honda Pilot that would be going to a family member. Anthony suggested the 2017 MDX as a great replacement and referred me to the sales team. After a road test, reading some reviews and doing pricing research, I came back to Salesman Tony Natale. He and Business Manager Joe Liotta worked out an excellent lease deal for me on a new MDX. The way Bay Shore Acura’s service department handled a problem two years ago, and their personal and competent service since, made us feel good about returning for a second vehicle. The service area waiting room may be modest by today’s standards, but make no mistake, Manager Anthony Matassa runs a first class Service and Parts operation where his team tries very hard to “keep the customer satisfied.” Our new MDX was prepped and accessorized beautifully. And, by the way, the service department detailed our old Pilot too (before we passed it on)…..and what a great job….better and actually less costly than a detail our local carwash. Acura of Bay Shore is the real deal! More

A Great Used Car Experience After much internet research on late model Acuras and a number of test drives, I came across Acura of Bay Shore and was very pleasantly surprised. How After much internet research on late model Acuras and a number of test drives, I came across Acura of Bay Shore and was very pleasantly surprised. Howard Singer showed me a good selection of the model I wanted and worked with me to make the best choice. There was bit of body work needed for the car to be perfect. This was done very quickly and to my complete satisfaction. Howard's experience and comfortable approach couldn't have been better. I'd recommend him and this dealership highly. More

Buying used car After spending 2 long days searching for a honda civic 2013 or 2014 driving all over long island and stopping buy many honda dealers and getting the r After spending 2 long days searching for a honda civic 2013 or 2014 driving all over long island and stopping buy many honda dealers and getting the run around on prices and financing. I pretty much gave up my search. Then late on Sunday evening I was driving home with my wife from my search and we drove by bay shore acura. I saw a used 2013 honda civic and we pulled in. The car was clean and looked great. So I walk in and inquire about the car. A fellow by the name of Anthony Fratantoni introduces himself to me. I let him know that I'm not here to waste his time I just want a walk out the door price of the car. To my surprise he gives me one. I test drove the car and agreed to the deal. I came back the next day and the car was ready and they even gave my daughter a big bag of popcorn. If I only had made this my first stop. Anthony was the most sincere and straightforward salesman by far that I had dealt with the entire weekend. I highly recommend this dealership! Thanks Anthony for making my car purchase experience a great one. More