AMKO Auto Temple Hills

Excellent customer service Samuel was an excellent salesman. He was very helpful, patient, and kind. He helped me to get an excellent vehicle. Thank You Monster Auto!!!! I would Samuel was an excellent salesman. He was very helpful, patient, and kind. He helped me to get an excellent vehicle. Thank You Monster Auto!!!! I would recommend this dealership to anyone. More

the good experience This experience was a good one, thanks to Wendell and monster auto, I would come here again in the future to purchase another vehicle they're recommen This experience was a good one, thanks to Wendell and monster auto, I would come here again in the future to purchase another vehicle they're recommended More

"Tran Man" My sales person Tom was great and very pleasant to deal with. We were very impressed with how knowledgeable Tom was with cars. He was very patient wi My sales person Tom was great and very pleasant to deal with. We were very impressed with how knowledgeable Tom was with cars. He was very patient with us. We will recommended Monster Auto Group and Tom to our family and friends. More

Tom The MAN! Monster auto was very helpful and help me choose the car I wanted. I went in with unsure feelings about getting a car but left out a 2015 car owner of Monster auto was very helpful and help me choose the car I wanted. I went in with unsure feelings about getting a car but left out a 2015 car owner of my choice. Tom was my sales rep and was very knowledgeable about cars and credit. I recommend everyone to purchase here! More

Great salesman bad car At first I gave Monster Auto Group 5 stars on Google. The salesperson was great. Then after having the car for about 3 weeks I discovered water in my At first I gave Monster Auto Group 5 stars on Google. The salesperson was great. Then after having the car for about 3 weeks I discovered water in my trunk with the spare tire. The jack was completely rusted and the carpet had mole. So much moisture and mold that the board attached to it broke into several pieces. I brought the car back to Monster and the manager Jeff assured me that the problem would expect fixed. After only a few minutes in the service area I was told by the manager that the water came from me pulling off the lining around the trunk. Not true at all as the lining is still completely in tact. He explained that the water is supposed to run through the trunk and that something was clogging the hole that release the water. FALSE! I went home just to discover water in the trunk the next day. I called Monster back and was told to bring the car back. I was told to drop the car off or sit in the dealership and wait for them to find and fix the problem. That was supposed to happen the day before. They did not offer to put me in a temporary vehicle so I asked. No...so after paying $4000 and paying $672 for the note and insurance I have to go stand at a bus stop or call someone to pick me up. A chain reaction of inconveniences followed. If only they made sure that I still had transportation during this process is would have been satisfied. The salesperson checked on me several times as I waited. I have yet spoken to another manager. I asked that I get something in writing stating what the issue was and what work was done to it and they refused to give me anything on paper. More

Great service . My sales person Tom Tran was outstanding. Enjoyable experience he was able to work with and meet all my specifications with my vehicle choice. . My sales person Tom Tran was outstanding. Enjoyable experience he was able to work with and meet all my specifications with my vehicle choice. More

Smooth Experience Tom tran was very helpful for me. Very polite and patient. Come and see him, he will put you in a car you will love Tom tran was very helpful for me. Very polite and patient. Come and see him, he will put you in a car you will love More

Outstanding Customer Service The customer service help I got with Tom was beyond professional. Very friendly and informative. Helped with finding a car and getting the right price The customer service help I got with Tom was beyond professional. Very friendly and informative. Helped with finding a car and getting the right price for me. Would recommend to anyone who wants to deal with genuinely good and professional people. More

Delightful experience We came in unsure if we would get anything done if we would even qualify for a car and Tom Tran and monster made away out of no way they were great an We came in unsure if we would get anything done if we would even qualify for a car and Tom Tran and monster made away out of no way they were great and we drove away in a new Toyota More

detailed and helpful experience We really needed a car...we got a ride all the way from Hagerstown,Md and our salesperson was Wendell. He explained the credit process so that we co We really needed a car...we got a ride all the way from Hagerstown,Md and our salesperson was Wendell. He explained the credit process so that we could better understand it. We were pleased with our service. We got service on the vehicle that our credit was approved for as we are rebuilding. Recommend this dealership for a second chance. Thanks to everyone for they were very understanding. More