AMKO Auto Temple Hills

Horrible September 2015 I purchased a 2015 Nissan Altima from monster Auto located in Temple Hills, MD with about 29,000. When I took the car for a test drive September 2015 I purchased a 2015 Nissan Altima from monster Auto located in Temple Hills, MD with about 29,000. When I took the car for a test drive I heard a noise coming from the car I informed the sales person Sam of the noise he state he didn't hear a noise and not to worry it is a new car it is fine. A couple weeks later the sound persisted. I , first, took the vehicle to my mechanic who checked it and stated to me the vehicle had been in an accident. I took the vehicle back to Monster they fixed the issue because the car was still under warranty. In August of this year my AC started blowing out hot air. I had my mechanic put Freon in the vehicle. After about a week the AC was right back to blowing out hot air. So I had my mechanic put more Freon in the vehicle that ran out within the day. My mechanic performed an AC check on the vehicle which costed me $51.81. Upon the check he confirmed his suspension that the vehicle had been in an accident that caused the AC condenser to go out and the pressure switch to leak Freon. Upon contacting the dealership they informed me that my warranty had expired and that there was nothing that they could do. They are responsible because they sold me a vehicle that they knew previous to my purchase had been in an accident. Now there is several recalls on the vehicle and they are calling them campaigns. Then the Manager I think his name is Quintin told me make all my payments on time and call back in 6 months and he would tell me how to refinance to lower my interest rate. I called back and they told me he didn't work there anymore and Sam told me he couldn't do anything to help me refinance. Mine you all my payments where on time. they are a scam and a rip-off. More

Yeahhhhh I got car from Sam again. I'm happy and satisfied. My sales man for the second time , Sam is an excellent salesperson caring, works with you and gets the job done I would rate him a perfect 100%. My sales man for the second time , Sam is an excellent salesperson caring, works with you and gets the job done I would rate him a perfect 100%. More

Hassle free with K.C. I went in on a saturday evening and I was out with a new car 2 hours later. I explained my situation and told them what I wanted, they told what they I went in on a saturday evening and I was out with a new car 2 hours later. I explained my situation and told them what I wanted, they told what they needed from me and the deal was done. Thanks KC More

Excellent customer service .. My experience . I prayed and ask God to lead me in the right direction and guide me to the right sales person. I met sedeke and Q outstanding custo My experience . I prayed and ask God to lead me in the right direction and guide me to the right sales person. I met sedeke and Q outstanding customer service . They helped me get into my new car with the grace of God. They say they can help and its 100% TRUE... Thank you Jesus for them and there hard work ... Good luck 🙌🙌🙌 God Bless More

Excited Monster Auto Group was able to get me in a car with my bad credit. I am so excited words can't explain how I feel right now. They worked a miracle for Monster Auto Group was able to get me in a car with my bad credit. I am so excited words can't explain how I feel right now. They worked a miracle for me. Thank you Sam you were wonderful. More

Great experience My car buying experience was great.. Keem was very patient and made every effort he could to work with me. I truly appreciate the help and will defini My car buying experience was great.. Keem was very patient and made every effort he could to work with me. I truly appreciate the help and will definitely recommend to anyone who is planning to buy a car. Thanks Ra Keem More

the worst experience But then again customers do not shop for an agent but for a great deal and vehicle of their choice so it is up to the business to make sure that they But then again customers do not shop for an agent but for a great deal and vehicle of their choice so it is up to the business to make sure that they have ethical and professional sales man on the line. I have to give it to them that given my terrible credit history, they were able to get me the vehicle of my choice with a stingy interest. That is part of the game and I took it with the understanding and financial responsibility. I review in detail so that others may learn from it and in the long run, everybody hones in to a desirable outcome. Was going to call management or better yet file a complaint but this will do just fine for now I buy the vehicle ( Toyota camry 2014) and drove away with all the paper works taken care of. For some crazy idea my agent presupposed, ( I was stupid enough to admit that I was relatively new to the country, he calls back a month later and tells me that I still owe them( him) some money and that grace period was over!! I kept it all and behaved politely. I have the contracts with me and perhaps you are mistaken as I have already affected the payment as per the written agreement and owe you no penny. (Well, I got pissed when he told me that I argue with him!!) Where is customer service and ethics?? He said he will call back and the level of tele commerce or bill collector call could not resemble the aggravation he caused and never apologized and slammed it into my ear. When you have people working for you they are the ambassador of how well you sale yourself to the customer. Well, that was not the case for me. I found it to be unlawful, bigotry and way below the line to be More

Excellent customer service Samuel was an excellent salesman. He was very helpful, patient, and kind. He helped me to get an excellent vehicle. Thank You Monster Auto!!!! I would Samuel was an excellent salesman. He was very helpful, patient, and kind. He helped me to get an excellent vehicle. Thank You Monster Auto!!!! I would recommend this dealership to anyone. More

the good experience This experience was a good one, thanks to Wendell and monster auto, I would come here again in the future to purchase another vehicle they're recommen This experience was a good one, thanks to Wendell and monster auto, I would come here again in the future to purchase another vehicle they're recommended More