ALM Kia South

Customer Service was GREAT! Can was an Excellent Salesman and so was the gentleman (?) that assisted with payment, etc…(.can’t remember his name.) Can was an Excellent Salesman and so was the gentleman (?) that assisted with payment, etc…(.can’t remember his name.) More

Dealer was very helpful was able to get what I wanted as well I would recommend them and their services well I would recommend them and their services More

Good customer service from the folks there. They had a positive attitude, and I enjoyed learning about the car. Their kindness and the way they welcomed me made a difference They had a positive attitude, and I enjoyed learning about the car. Their kindness and the way they welcomed me made a difference More

The service dept was on time and the service was in Les that 1.5hrs. Their recommendation was acurate. that 1.5hrs. Their recommendation was acurate. More

I read this place was under new management. I’ve typically had decent experiences with the dealership, but now I’m contemplating even returning. I bought my car from this location but my servic I’ve typically had decent experiences with the dealership, but now I’m contemplating even returning. I bought my car from this location but my service today was all around horrible. I had the worst customer service from Jaylond. It was time for my 60k mile service and instead of explaining what I needed, I felt rushed and ignored. I elected not to get any of the services done here because I prefer to take my vehicle to a place where they take their time with customers and help me understand what I’m paying for. Not just throwing invoices at me. I had the shuttle drop me at home and the driver was speeding, even though I only live about 2 miles from the dealership. He even ran a red light which significantly put my safety at risk. Finally my service has ALWAYS come with a complimentary car wash at the end. Apparently, this time I “did ask for one” even thought I’ve never asked in the 3 years I’ve been coming here for services. I will be taking my business and money elsewhere. More

I had an amazing experience with ALM. Destin was the best and make the experience smooth and stress free. Destin was the best and make the experience smooth and stress free. More

Good service, very delayed checkout. My car was ready and sitting there for an hr before I was called from waiting area to pay and leave. Also no complimentary car wash, even though it s My car was ready and sitting there for an hr before I was called from waiting area to pay and leave. Also no complimentary car wash, even though it said so on receipt. More

This dealer go back to me quickly and warmly, providing me with all the information about the car I was interested in. Their answers really hit the mark me with all the information about the car I was interested in. Their answers really hit the mark More

Rianna reached out promptly and worked to get me the best deal possible on my 2026 Toyota Tundra. I traded in my old vehicle and the deal went quick and as smooth as it could go. I'd definitely recommend pur deal possible on my 2026 Toyota Tundra. I traded in my old vehicle and the deal went quick and as smooth as it could go. I'd definitely recommend purchasing your next vehicle from this establishment. More

The ONLY reason I would recommend this dealership is because of my sales person Jeff and the other friendly faces that greet you upon entering the sales floor. My issue with ALM Kia South is the fact th because of my sales person Jeff and the other friendly faces that greet you upon entering the sales floor. My issue with ALM Kia South is the fact that I bought a used car which flagged an issue the very next day after driving 45 miles. I reached out to my sales person who was concerned but told me that the service manager was sending me to the ALM location specific to my car brand. I obliged and upon finding what the issue was, Kia then wanted me to drive back to them for the fix when the dealership I was at could have easily gotten the "okay" to complete the needed service/repair. I spent ~7 hours at a dealership for a battery to be replaced because a service manager was not agreeable to be helpful. The dealership itself is absolutely big and beautiful. The service center leaves a bit to be desired. If my vehicle was actually inspected adequately prior to being handed off to me as promised, this failing battery would have been caught before I picked up my "new" used car. At this point I literally dread anything else going wrong with this car because I don't know that I will not get shuffled from delaership to dealership or have to spend another Full Day sitting in limbo because of a service manager choosing to be less than helpful. My advice or takeaway... Do Not Buy Anything Other Than a Kia from ALM Kia South. More