Dealership Experience
4 yrs, 3 mos
Industry Experience
35 yrs
Languages Spoken
English
110 Reviews
Write a Review110 Reviews of Jerry Howell
May 25, 2024
I was very pleased with the sales Representatives. Mr. Peoples and Benjamin Rieves. As far as follow ups by the finance department and general manager, it lacked any customer service. I had a problem Mr. Peoples and Benjamin Rieves. As far as follow ups by the finance department and general manager, it lacked any customer service. I had a problem with the contract and called the next day , all day, to try and get some assistance but no call back or service. More
Other Employees Tagged: Stacy Brown, Benjamin Rieves, Kedarius Peoples
May 18, 2024
Had a great experience. everyone was awesome & patience.Mr.Bivens was awesome.thanks a lots be bkessed everyone was awesome & patience.Mr.Bivens was awesome.thanks a lots be bkessed More
Other Employees Tagged: Saumil Bhatt, Stacy Brown
May 15, 2024
A staff with pontential but bound by upper management (General Manager). I experienced it personally. I saw thier stress and hopelessness expression when attempting to do thier job. (General Manager). I experienced it personally. I saw thier stress and hopelessness expression when attempting to do thier job. More
Other Employees Tagged: Stefonne Jenkins 5 stars for showcasing outstanding customer service and patience.
May 03, 2024
Every time I come to the dealership the employees take good care of me and make sure I have everything taken care of .. and if I have any problems they make sure it’s handled good care of me and make sure I have everything taken care of .. and if I have any problems they make sure it’s handled More
Other Employees Tagged: Omar , Josh,
May 01, 2024
Very good customer service . I enjoyed my time there, everyone greeted me and made sure I was satisfied . I enjoyed my time there, everyone greeted me and made sure I was satisfied . More
Other Employees Tagged: Jerome Bigby
March 05, 2024
Alex was the best representative you could ask for! ! He even took the extra mile to ask did I want some snacks while I waited for my car. ! He even took the extra mile to ask did I want some snacks while I waited for my car. More
Other Employees Tagged: Saumil Bhatt, Stacy Brown, Benjamin Rieves, Jasmine Branch, Jeremiah Bivens, Jerome Bigby, Kavonte Ivery
February 26, 2024
We had a great experience purchasing our KIA Telluride from ALM KIA South. The manager and sales rep were both very knowledgeable and helped make the process smooth. from ALM KIA South. The manager and sales rep were both very knowledgeable and helped make the process smooth. More
January 27, 2024
Awesome this is my third car I have bought from them no other words but great other words but great More
Other Employees Tagged: Jawon Shaw, Saumil Bhatt, Stacy Brown, Benjamin Rieves, Marc Romage, Jasmine Branch, Kavonte Ivery, Kedarius Peoples , Eric Willmes
January 19, 2024
I would recommend the dealership only because Calvin Ross, my sales manager, who was so persistent and open to answer all my questions, return all my calls and focused on getting this deal done. Without Ross, my sales manager, who was so persistent and open to answer all my questions, return all my calls and focused on getting this deal done. Without him I would have walked away from purchasing this car. The rest of the sales staff and especially the finance department needs to do a better job of following up on calls and responding to text they originated. It is unacceptable for a dealership to have customers to return calls to a voicemail that is full and unavailable. Ultimately Sabrina Aros in the Finance Department did what needed to be done to close the sale but Calvin Ross was excellent in every way. More
Other Employees Tagged: Jeremiah Bivens , Calvin Ross - 5 stars