Jerry Howell
Jerry Howell at ALM Kia South
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Jerry Howell

General Manager

ALM Kia South

4310 Jonesboro Rd
Union City, GA 30291

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3.4
110 Reviews

Dealership Experience

4 yrs, 3 mos

Industry Experience

35 yrs

Languages Spoken

English English

3.4

110 Reviews

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110 Reviews of Jerry Howell

May 25, 2024

Dealership Rating
Employee Rating

I was very pleased with the sales Representatives. Mr. Peoples and Benjamin Rieves. As far as follow ups by the finance department and general manager, it lacked any customer service. I had a problem More

by BOB.YOKOI
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 25, 2024

ALM Kia South responded

Thanks for letting us know, our GM runs several stores. The best way to reach him is email, we assume you have everything resolved?

May 18, 2024

Dealership Rating
Employee Rating

Had a great experience. everyone was awesome & patience.Mr.Bivens was awesome.thanks a lots be bkessed More

by gloriakimble49
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Saumil Bhatt, Stacy Brown

May 18, 2024

ALM Kia South responded

We were delighted to assist you today!

May 15, 2024

Dealership Rating
Employee Rating

A staff with pontential but bound by upper management (General Manager). I experienced it personally. I saw thier stress and hopelessness expression when attempting to do thier job. More

by Jamaine
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Stefonne Jenkins 5 stars for showcasing outstanding customer service and patience.

May 16, 2024

ALM Kia South responded

Thanks for letting us know. We appreciate your feedback

May 03, 2024

Dealership Rating
Employee Rating

Every time I come to the dealership the employees take good care of me and make sure I have everything taken care of .. and if I have any problems they make sure it’s handled More

by SONEQUALOWE12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Omar , Josh,

May 03, 2024

ALM Kia South responded

We love helping our clients, thank you for stopping by today!

May 01, 2024

Dealership Rating
Employee Rating

Very good customer service . I enjoyed my time there, everyone greeted me and made sure I was satisfied . More

by TERIHILEY2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jerome Bigby

May 02, 2024

ALM Kia South responded

Super glad we could assist you today!

March 05, 2024

Dealership Rating
Employee Rating

Alex was the best representative you could ask for! ! He even took the extra mile to ask did I want some snacks while I waited for my car. More

by ECURNEY98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 06, 2024

ALM Kia South responded

Our pleasure to assist you today! We look forward to seeing you again at your next service

March 04, 2024

Dealership Rating
Employee Rating

Great customer service and I didn’t have to wait long before being serviced or to get my car back. More

by bmiddlebrooks20
Recommend Dealer
Yes

Other Employees Tagged: Service department manager

Mar 04, 2024

ALM Kia South responded

Super glad to hear, we love helping our service customers with all of their vehicle needs. See you next time.

February 26, 2024

Dealership Rating
Employee Rating

We had a great experience purchasing our KIA Telluride from ALM KIA South. The manager and sales rep were both very knowledgeable and helped make the process smooth. More

by SALMANSHAHEEN111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 26, 2024

ALM Kia South responded

Super glad we could assist you today! We hope you enjoy the new car!

January 27, 2024

Dealership Rating
Employee Rating

Awesome this is my third car I have bought from them no other words but great More

by tamara56.tw
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 29, 2024

ALM Kia South responded

Our pleasure and congratulations! Please enjoy the new car

January 19, 2024

Dealership Rating
Employee Rating

I would recommend the dealership only because Calvin Ross, my sales manager, who was so persistent and open to answer all my questions, return all my calls and focused on getting this deal done. Without More

by wpfitness
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeremiah Bivens , Calvin Ross - 5 stars

Jan 19, 2024

ALM Kia South responded

Thank you for letting us know, we will look into this situation ASAP. We appreciate your feedback and apologize for letting you down.

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