ALM Hyundai West

I don’t know what y’all done between last year and this year but it’s like a whole new different place and the people are so much more courtesy to you and I actually feel really good about going there with year but it’s like a whole new different place and the people are so much more courtesy to you and I actually feel really good about going there with my car More

I don't feel comfortable with the business I did with this dealership. Some figures were not very transparent and there weren't many explanations. Maybe I didn't ask for them, but they are not profession this dealership. Some figures were not very transparent and there weren't many explanations. Maybe I didn't ask for them, but they are not professionals and shouldn't assume the customer knows everything. On the contrary, they seem to take advantage of the situation to improve their figures. More

Was a little frustrated that management wouldn't take a corporate check from my company with a certified letter verifying funds from the bank - I've done that with several other dealerships. This caused a corporate check from my company with a certified letter verifying funds from the bank - I've done that with several other dealerships. This caused a delay in delivery of the vehicle that was very frustrating. Otherwise, the experience was very good. Mikias went out of his way to get the car I came to look at to the lot when they realized it was not there - it had been on other side of town at another location. Then he drove it two hours to deliver it to Birmingham. More

Destiny was the best with handling the delays in delivering the vehicle. She stayed on it and delivered it in the dark of night around 9am this past weekend. It was a strong showing of great service delivering the vehicle. She stayed on it and delivered it in the dark of night around 9am this past weekend. It was a strong showing of great service by Destiny for the entire ALM sales group. More

I had good service today. I was told that my wait might be long since they were servicing a lot of cars, but it didn't seem that long at all. I was told that my wait might be long since they were servicing a lot of cars, but it didn't seem that long at all. More

I had a great experience today at ALM Hyundai. I needed an oil change and had to be somewhere afterward. They got me in and out in a reasonable time, and the customer service was superb! I needed an oil change and had to be somewhere afterward. They got me in and out in a reasonable time, and the customer service was superb! More

I had a very smooth experience didn’t have any problem at all. Everyone were very helpful and the car buying process was very easy all. Everyone were very helpful and the car buying process was very easy More

I went to get serviced today. i was serviced by this sweet & and very kind man name Lamont Smith. i just want to thank him for his service today. i was serviced by this sweet & and very kind man name Lamont Smith. i just want to thank him for his service today. More

Great customer service and fast. Never a problem with them. Appreciate the dedication and attention to detail. Never a problem with them. Appreciate the dedication and attention to detail. More

I have been really happy with the service at ALM recently. Went in for an oil change & Raushanah was so amazing ! She was thorough, warm, welcoming & asked helpful questions. She really made sure i recently. Went in for an oil change & Raushanah was so amazing ! She was thorough, warm, welcoming & asked helpful questions. She really made sure i felt comfortable throughout the whole experience. More